State assisted-living licensing record · Arizona ADHS · record as pulled September 14, 2026· Not the federal nursing home survey
Desert Hills Heart of Gold Assisted Living
14364 West Desert Hills Drive, Surprise, AZ 85379 · Maricopa County · 10 licensed beds
ADHS licence number AL12211H · licensed, active through May 18, 2027 · first licensed May 2022
The licence
Licensed by ADHS · Assisted Living Home · managed by 14364 W Desert Hills Dr LLC
Services, as licensed by ADHS
- Directed care services
- Licensed for 10
- Personal care services
- Licensed
- Supervisory care services
- Licensed
Position within Arizona
16 citations — more than 90% of the 2,219 licensed assisted living facilities in Arizona. Compared only within Arizona: a citation from ADHS means what it means in Arizona, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, and severity. The fire inspection of an assisted living facility is the local fire department's, and ADHS does not publish it. What ADHS does cite about safety is here, under its own emergency and safety standards: evacuation and elopement drills, the annual fire inspection report on file, smoke detectors and extinguishers. ADHS does not rate a deficiency's severity, and its enforcement actions are recorded separately and not republished.
Get an email about Desert Hills Heart of Gold Assisted Living
One email when it happens, from the ADHS record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
How that compares
Compared with the median licensed assisted living facility in Arizona. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 16 |
| Median facility in Arizona | 3 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| July 8, 2025 | compliance inspection | 7 |
| September 4, 2025 | complaint investigation | 1 |
| March 17, 2026 | complaint investigation | 0 |
| May 7, 2026 | compliance inspection | 8 |
What the citations cover
- Resident care 7
- Medication 3
- Staffing and training 2
- Physical plant 2
- Other 2
| Category | Citations |
|---|---|
| Resident care | 7 |
| Medication | 3 |
| Staffing and training | 2 |
| Physical plant | 2 |
| Records and administration | 1 |
| Life safety | 1 |
Every visit on file since September 2023
As published by ADHS, newest first, including visits that cited nothing. The wording is ADHS’s own.
May 7, 2026 — compliance inspection, 8 citations
| Tag | What ADHS checks | POC due |
|---|---|---|
| R9-10-808 | Service Plans | August 21, 2026 |
| R9-10-815 | Directed Care Services | August 21, 2026 |
| R9-10-817 | Medication Services | August 21, 2026 |
| R9-10-817 | Medication Services | August 21, 2026 |
| R9-10-817 | Medication Services | August 21, 2026 |
| R9-10-819 | Emergency and Safety Standards | August 21, 2026 |
| R9-10-820 | Environmental Standards | August 21, 2026 |
| R9-10-820 | Environmental Standards | August 21, 2026 |
March 17, 2026 — complaint investigation, nothing cited
September 4, 2025 — complaint investigation, 1 citation
| Tag | What ADHS checks | POC due |
|---|---|---|
| R9-10-808 | Service Plans | October 20, 2025 |
July 8, 2025 — compliance inspection, 7 citations
| Tag | What ADHS checks | POC due |
|---|---|---|
| ARS-36-420.01 | Health care institutions; fall prevention and fall recovery; training programs | September 22, 2025 |
| R9-10-806 | Personnel | September 22, 2025 |
| R9-10-807 | Residency and Residency Agreements | September 22, 2025 |
| R9-10-808 | Service Plans | September 22, 2025 |
| R9-10-808 | Service Plans | September 22, 2025 |
| R9-10-808 | Service Plans | September 22, 2025 |
| R9-10-814 | Personal Care Services | September 22, 2025 |
Reflects the ADHS record as pulled September 14, 2026. A recent visit may not appear yet. This is the Arizona state licensing record; it is not the federal nursing home survey and the two are never combined.