State assisted-living licensing record · California CDSS · record as pulled September 18, 2026· Not the federal nursing home survey

Serra Highlands Senior Living

501 King Drive, Daly City, CA 94015 · SAN MATEO County · 120 licensed beds

CDSS facility number 415601127 · licensed · first licensed April 2023

The licence

Licensed by CDSS · Residential Care Facility for the Elderly · managed by Pacifica Cl Ca Llc; Pacifica Daly 2 Lp; Daly City

Licence details, as listed by CDSS
CDSS regional office
14
17
Citations on file
Since September 2021
28
CDSS visits
3 routine inspections
5
Type A
The serious level
3
Building-related
Physical plant · emergency

Position within California

17 citations — more than 97% of the 8,587 licensed assisted living facilities in California. Compared only within California: a citation from CDSS means what it means in California, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety. A Residential Care Facility for the Elderly needs a fire clearance from the local fire authority, and that inspection is not part of the CDSS record. What CDSS does cite about the building is here: maintenance and operation of the premises, the emergency and disaster plan, and the physical environment sections of Title 22.

Get an email about Serra Highlands Senior Living

One email when it happens, from the CDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • CCR-87303 Maintenance and OperationApril 28, 2026 · Type B · POC due May 5, 2026
  • CCR-87303 Maintenance and OperationFebruary 18, 2026 · Type B · POC due February 25, 2026
  • CCR-87303 Maintenance and OperationMarch 7, 2025 · Type B · POC due March 7, 2025

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in California. Within-state only.

This facility17California median0
Citations on file over 5 years, compared
MeasureCitations
This facility17
Median facility in California0

Visit history

Citations at each CDSS visit
22022-0422022-0402023-0202023-0302024-0202024-0302024-0302024-0402024-0402024-0502024-1212025-0222025-0302025-0402025-0402025-0412025-0612026-0122026-0112026-0212026-0332026-0312026-0402026-05
Citations at each CDSS visit
VisitTypeCitations
April 8, 2022other visit2
April 21, 2022other visit2
February 21, 2023other visit0
March 17, 2023other visit0
February 7, 2024complaint investigation0
March 19, 2024other visit0
March 27, 2024complaint investigation0
April 9, 2024other visit0
April 23, 2024licensing inspection0
May 15, 2024other visit0
December 4, 2024complaint investigation0
February 24, 2025complaint investigation1
March 7, 2025complaint investigation2
April 4, 2025other visit0
April 17, 2025licensing inspection0
April 24, 2025other visit0
June 17, 2025complaint investigation1
January 16, 2026other visit1
January 27, 2026other visit1
January 27, 2026complaint investigation1
February 18, 2026complaint investigation1
March 5, 2026other visit1
March 5, 2026complaint investigation0
March 13, 2026other visit1
March 13, 2026complaint investigation2
April 28, 2026licensing inspection0
April 28, 2026complaint investigation1
May 20, 2026complaint investigation0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 5
  • Records and administration 5
  • Physical plant 3
  • Medication 2
  • Other 2
Citations by category
CategoryCitations
Resident care5
Records and administration5
Physical plant3
Medication2
Staffing and training2

Every visit on file since September 2021

As published by CDSS, newest first, including visits that cited nothing. The wording and the classes are CDSS’s own.

May 20, 2026 — complaint investigation, nothing cited

April 28, 2026 — complaint investigation, 1 citation

Citations from the complaint investigation on April 28, 2026
TagWhat CDSS checksTypePOC due
CCR-87303Maintenance and OperationType BMay 5, 2026

April 28, 2026 — licensing inspection, nothing cited

March 13, 2026 — complaint investigation, 2 citations

Citations from the complaint investigation on March 13, 2026
TagWhat CDSS checksTypePOC due
CCR-87411Personnel Requirements – GeneralType AMarch 14, 2026
HSC-1569.69Employees assisting residents with self-administration of medication; training requirementsType AMarch 14, 2026

March 13, 2026 — other visit, 1 citation

Citations from the other visit on March 13, 2026
TagWhat CDSS checksTypePOC due
CCR-87412Personnel RecordsType BMarch 20, 2026

March 5, 2026 — other visit, 1 citation

Citations from the other visit on March 5, 2026
TagWhat CDSS checksTypePOC due
CCR-87224Eviction ProceduresType BMarch 12, 2026

March 5, 2026 — complaint investigation, nothing cited

February 18, 2026 — complaint investigation, 1 citation

Citations from the complaint investigation on February 18, 2026
TagWhat CDSS checksTypePOC due
CCR-87303Maintenance and OperationType BFebruary 25, 2026

January 27, 2026 — other visit, 1 citation

Citations from the other visit on January 27, 2026
TagWhat CDSS checksTypePOC due
CCR-87464Basic ServicesType AJanuary 28, 2026

January 27, 2026 — complaint investigation, 1 citation

Citations from the complaint investigation on January 27, 2026
TagWhat CDSS checksTypePOC due
CCR-87468.1Personal Rights of Residents in All FacilitiesType BFebruary 3, 2026

January 16, 2026 — other visit, 1 citation

Citations from the other visit on January 16, 2026
TagWhat CDSS checksTypePOC due
CCR-87465Incidental Medical and Dental CareType AJanuary 17, 2026

June 17, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on June 17, 2025
TagWhat CDSS checksTypePOC due
CCR-87463ReappraisalsType BJune 24, 2025

April 24, 2025 — other visit, nothing cited

April 17, 2025 — licensing inspection, nothing cited

April 4, 2025 — other visit, nothing cited

March 7, 2025 — complaint investigation, 2 citations

Citations from the complaint investigation on March 7, 2025
TagWhat CDSS checksTypePOC due
CCR-87303Maintenance and OperationType BMarch 7, 2025
CCR-87468.1Personal Rights of Residents in All FacilitiesType BMarch 14, 2025

February 24, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on February 24, 2025
TagWhat CDSS checksTypePOC due
CCR-87464Basic ServicesType AFebruary 25, 2025

December 4, 2024 — complaint investigation, nothing cited

May 15, 2024 — other visit, nothing cited

April 23, 2024 — licensing inspection, nothing cited

April 9, 2024 — other visit, nothing cited

March 27, 2024 — complaint investigation, nothing cited

March 19, 2024 — other visit, nothing cited

February 7, 2024 — complaint investigation, nothing cited

March 17, 2023 — other visit, nothing cited

February 21, 2023 — other visit, nothing cited

April 21, 2022 — other visit, 2 citations

Citations from the other visit on April 21, 2022
TagWhat CDSS checksTypePOC due
CCR-87109Transferability of LicenseType BApril 28, 2022
CCR-87206Advertisment and License NumberType BApril 28, 2022

April 8, 2022 — other visit, 2 citations

Citations from the other visit on April 8, 2022
TagWhat CDSS checksTypePOC due
CCR-87109Transferability of LicenseType BApril 15, 2022
CCR-87206Advertisment and License NumberType BApril 15, 2022

Reflects the CDSS record as pulled September 18, 2026. A recent visit may not appear yet. This is the California state licensing record; it is not the federal nursing home survey and the two are never combined.