State assisted-living licensing record · California CDSS · record as pulled September 18, 2026· Not the federal nursing home survey

Heritage Pointe

27356 Bellogente, Mission Viejo, CA 92691 · ORANGE County · 225 licensed beds

CDSS facility number 300607488 · licensed · first licensed April 1991

The licence

Licensed by CDSS · Residential Care Facility for the Elderly · managed by Jewish Home for the Aging; Life Care Services, LLC

Licence details, as listed by CDSS
CDSS regional office
22
20
Citations on file
Since September 2021
48
CDSS visits
4 routine inspections
4
Type A
The serious level
1
Building-related
Physical plant · emergency

Position within California

20 citations — more than 97% of the 8,587 licensed assisted living facilities in California. Compared only within California: a citation from CDSS means what it means in California, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety. A Residential Care Facility for the Elderly needs a fire clearance from the local fire authority, and that inspection is not part of the CDSS record. What CDSS does cite about the building is here: maintenance and operation of the premises, the emergency and disaster plan, and the physical environment sections of Title 22.

Get an email about Heritage Pointe

One email when it happens, from the CDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citation about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • CCR-87311 TelephonesApril 26, 2023 · Type B · POC due April 27, 2023

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in California. Within-state only.

This facility20California median0
Citations on file over 5 years, compared
MeasureCitations
This facility20
Median facility in California0

Visit history

Citations at each CDSS visit
12021-1202022-0302022-0302022-0302022-0502022-0502022-0502022-0602022-0802022-0802022-0922023-0102023-0102023-0312023-0412023-0602023-0602023-1002023-1012023-1112023-1102024-0302024-0702025-0132025-0402025-0532025-0522025-0702025-0912026-0102026-0102026-0322026-0312026-0812026-08
Citations at each CDSS visit
VisitTypeCitations
December 9, 2021complaint investigation0
December 9, 2021complaint investigation0
December 9, 2021other visit1
March 3, 2022licensing inspection0
March 11, 2022other visit0
March 16, 2022complaint investigation0
March 16, 2022complaint investigation0
March 16, 2022complaint investigation0
May 10, 2022other visit0
May 12, 2022complaint investigation0
May 12, 2022other visit0
May 19, 2022complaint investigation0
June 6, 2022other visit0
August 2, 2022other visit0
August 31, 2022other visit0
September 23, 2022other visit0
January 18, 2023complaint investigation2
January 18, 2023other visit0
January 27, 2023other visit0
March 14, 2023complaint investigation0
April 26, 2023complaint investigation1
June 2, 2023complaint investigation1
June 29, 2023complaint investigation0
October 19, 2023complaint investigation0
October 25, 2023complaint investigation0
October 25, 2023complaint investigation0
November 2, 2023complaint investigation0
November 2, 2023other visit1
November 28, 2023complaint investigation1
November 28, 2023complaint investigation0
March 28, 2024licensing inspection0
July 1, 2024complaint investigation0
January 31, 2025complaint investigation0
January 31, 2025complaint investigation0
April 9, 2025complaint investigation3
May 14, 2025complaint investigation0
May 14, 2025licensing inspection0
May 22, 2025complaint investigation2
May 22, 2025complaint investigation1
July 22, 2025complaint investigation2
September 25, 2025complaint investigation0
January 21, 2026complaint investigation1
January 27, 2026complaint investigation0
March 11, 2026licensing inspection0
March 25, 2026complaint investigation2
August 5, 2026other visit1
August 5, 2026complaint investigation0
August 13, 2026complaint investigation1

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 11
  • Records and administration 5
  • Uncatalogued tags 2
  • Medication 1
  • Other 1
Citations by category
CategoryCitations
Resident care11
Records and administration5
Uncatalogued tags2
Medication1
Physical plant1

Every visit on file since September 2021

As published by CDSS, newest first, including visits that cited nothing. The wording and the classes are CDSS’s own.

August 13, 2026 — complaint investigation, 1 citation

Citations from the complaint investigation on August 13, 2026
TagWhat CDSS checksTypePOC due
HSC-1569.269Enumerated rights; severabilityType BAugust 21, 2026

August 5, 2026 — other visit, 1 citation

Citations from the other visit on August 5, 2026
TagWhat CDSS checksTypePOC due
CCR-87464Basic ServicesType AAugust 6, 2026

August 5, 2026 — complaint investigation, nothing cited

March 25, 2026 — complaint investigation, 2 citations

Citations from the complaint investigation on March 25, 2026
TagWhat CDSS checksTypePOC due
CCR-87211Reporting RequirementsType BApril 1, 2026
CCR-87463ReappraisalsType AApril 1, 2026

March 11, 2026 — licensing inspection, nothing cited

January 27, 2026 — complaint investigation, nothing cited

January 21, 2026 — complaint investigation, 1 citation

Citations from the complaint investigation on January 21, 2026
TagWhat CDSS checksTypePOC due
CCR-87466Observation of the ResidentType BJanuary 22, 2026

September 25, 2025 — complaint investigation, nothing cited

July 22, 2025 — complaint investigation, 2 citations

Citations from the complaint investigation on July 22, 2025
TagWhat CDSS checksTypePOC due
CCR-87464Basic ServicesType BJuly 31, 2025
CCR-87618Oxygen AdministrationType BAugust 15, 2025

May 22, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on May 22, 2025
TagWhat CDSS checksTypePOC due
CCR-00000Section not legible on the reportType BJune 20, 2025

May 22, 2025 — complaint investigation, 2 citations

Citations from the complaint investigation on May 22, 2025
TagWhat CDSS checksTypePOC due
CCR-00000Section not legible on the reportType BJune 20, 2025
CCR-87468.1Personal Rights of Residents in All FacilitiesType BJune 20, 2025

May 14, 2025 — complaint investigation, nothing cited

May 14, 2025 — licensing inspection, nothing cited

April 9, 2025 — complaint investigation, 3 citations

Citations from the complaint investigation on April 9, 2025
TagWhat CDSS checksTypePOC due
CCR-87211Reporting RequirementsType BApril 23, 2025
CCR-87506Resident RecordsType BApril 23, 2025
HSC-1569.2Definitions -Type AApril 10, 2025

January 31, 2025 — complaint investigation, nothing cited

January 31, 2025 — complaint investigation, nothing cited

July 1, 2024 — complaint investigation, nothing cited

March 28, 2024 — licensing inspection, nothing cited

November 28, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on November 28, 2023
TagWhat CDSS checksTypePOC due
CCR-87507Admission AgreementsType BDecember 28, 2023

November 28, 2023 — complaint investigation, nothing cited

November 2, 2023 — other visit, 1 citation

Citations from the other visit on November 2, 2023
TagWhat CDSS checksTypePOC due
CCR-87464Basic ServicesType BNovember 17, 2023

November 2, 2023 — complaint investigation, nothing cited

October 25, 2023 — complaint investigation, nothing cited

October 25, 2023 — complaint investigation, nothing cited

October 19, 2023 — complaint investigation, nothing cited

June 29, 2023 — complaint investigation, nothing cited

June 2, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on June 2, 2023
TagWhat CDSS checksTypePOC due
CCR-87705Care of Persons with DementiaType AJune 3, 2023

April 26, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on April 26, 2023
TagWhat CDSS checksTypePOC due
CCR-87311TelephonesType BApril 27, 2023

March 14, 2023 — complaint investigation, nothing cited

January 27, 2023 — other visit, nothing cited

January 18, 2023 — complaint investigation, 2 citations

Citations from the complaint investigation on January 18, 2023
TagWhat CDSS checksTypePOC due
CCR-87464Basic ServicesType BFebruary 18, 2023
CCR-87465Incidental Medical and Dental CareType BFebruary 18, 2023

January 18, 2023 — other visit, nothing cited

September 23, 2022 — other visit, nothing cited

August 31, 2022 — other visit, nothing cited

August 2, 2022 — other visit, nothing cited

June 6, 2022 — other visit, nothing cited

May 19, 2022 — complaint investigation, nothing cited

May 12, 2022 — complaint investigation, nothing cited

May 12, 2022 — other visit, nothing cited

May 10, 2022 — other visit, nothing cited

March 16, 2022 — complaint investigation, nothing cited

March 16, 2022 — complaint investigation, nothing cited

March 16, 2022 — complaint investigation, nothing cited

March 11, 2022 — other visit, nothing cited

March 3, 2022 — licensing inspection, nothing cited

December 9, 2021 — other visit, 1 citation

Citations from the other visit on December 9, 2021
TagWhat CDSS checksTypePOC due
CCR-87468Personal RightsType BDecember 9, 2021

December 9, 2021 — complaint investigation, nothing cited

December 9, 2021 — complaint investigation, nothing cited

Reflects the CDSS record as pulled September 18, 2026. A recent visit may not appear yet. This is the California state licensing record; it is not the federal nursing home survey and the two are never combined.