State assisted-living licensing record · California CDSS · record as pulled September 18, 2026· Not the federal nursing home survey
Heritage Haven
389 Juana Avenue, San Leandro, CA 94577 · ALAMEDA County · 27 licensed beds
CDSS facility number 019200506 · licensed · first licensed February 2014
The licence
Licensed by CDSS · Residential Care Facility for the Elderly · managed by Juana Care Facility LLC
Licence details, as listed by CDSS
- CDSS regional office
- 15
Position within California
17 citations — more than 97% of the 8,587 licensed assisted living facilities in California. Compared only within California: a citation from CDSS means what it means in California, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety. A Residential Care Facility for the Elderly needs a fire clearance from the local fire authority, and that inspection is not part of the CDSS record. What CDSS does cite about the building is here: maintenance and operation of the premises, the emergency and disaster plan, and the physical environment sections of Title 22.
Get an email about Heritage Haven
One email when it happens, from the CDSS record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- CCR-87303 Maintenance and OperationJuly 1, 2026 · Type B · POC due July 8, 2026
- CCR-87303 Maintenance and OperationJuly 1, 2026 · Type B · POC due July 8, 2026
- CCR-87303 Maintenance and OperationJuly 1, 2026 · Type B · POC due July 8, 2026
- CCR-87309 Storage SpaceJuly 1, 2026 · Type A · POC due July 2, 2026
- CCR-87203 Fire SafetyAugust 10, 2023 · Type B · POC due August 10, 2023
- CCR-87303 Maintenance and OperationAugust 10, 2023 · Type B · POC due August 17, 2023
- CCR-87303 Maintenance and OperationDecember 30, 2021 · Type B · POC due January 6, 2022
How that compares
Compared with the median licensed assisted living facility in California. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 17 |
| Median facility in California | 0 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| December 10, 2021 | complaint investigation | 0 |
| December 30, 2021 | complaint investigation | 1 |
| December 30, 2021 | complaint investigation | 0 |
| December 30, 2021 | other visit | 2 |
| May 4, 2022 | licensing inspection | 0 |
| January 25, 2023 | licensing inspection | 0 |
| August 10, 2023 | complaint investigation | 1 |
| August 10, 2023 | other visit | 5 |
| August 23, 2023 | other visit | 0 |
| February 14, 2024 | licensing inspection | 0 |
| September 10, 2024 | other visit | 1 |
| October 17, 2024 | other visit | 0 |
| January 14, 2025 | other visit | 0 |
| January 29, 2025 | other visit | 0 |
| January 29, 2025 | licensing inspection | 0 |
| February 12, 2025 | other visit | 0 |
| August 4, 2025 | other visit | 0 |
| February 17, 2026 | licensing inspection | 0 |
| March 27, 2026 | other visit | 0 |
| April 28, 2026 | other visit | 0 |
| April 28, 2026 | complaint investigation | 0 |
| April 28, 2026 | complaint investigation | 0 |
| April 28, 2026 | complaint investigation | 1 |
| May 27, 2026 | other visit | 0 |
| May 27, 2026 | other visit | 1 |
| July 1, 2026 | other visit | 1 |
| July 1, 2026 | complaint investigation | 4 |
| July 16, 2026 | complaint investigation | 0 |
| July 22, 2026 | other visit | 0 |
What the citations cover
- Physical plant 6
- Staffing and training 5
- Records and administration 2
- Resident care 2
- Other 2
| Category | Citations |
|---|---|
| Physical plant | 6 |
| Staffing and training | 5 |
| Records and administration | 2 |
| Resident care | 2 |
| Life safety | 1 |
| Food service | 1 |
Every visit on file since September 2021
As published by CDSS, newest first, including visits that cited nothing. The wording and the classes are CDSS’s own.
July 22, 2026 — other visit, nothing cited
July 16, 2026 — complaint investigation, nothing cited
July 1, 2026 — complaint investigation, 4 citations
July 1, 2026 — other visit, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87506 | Resident Records | Type B | July 8, 2026 |
May 27, 2026 — other visit, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| HSC-1569.17 | Fingerprints and criminal records of individuals in contact with clients | Type A | May 28, 2026 |
May 27, 2026 — other visit, nothing cited
April 28, 2026 — complaint investigation, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87211 | Reporting Requirements | Type B | May 5, 2026 |
April 28, 2026 — complaint investigation, nothing cited
April 28, 2026 — complaint investigation, nothing cited
April 28, 2026 — other visit, nothing cited
March 27, 2026 — other visit, nothing cited
February 17, 2026 — licensing inspection, nothing cited
August 4, 2025 — other visit, nothing cited
February 12, 2025 — other visit, nothing cited
January 29, 2025 — licensing inspection, nothing cited
January 29, 2025 — other visit, nothing cited
January 14, 2025 — other visit, nothing cited
October 17, 2024 — other visit, nothing cited
September 10, 2024 — other visit, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87466 | Observation of the Resident | Type B | October 8, 2024 |
February 14, 2024 — licensing inspection, nothing cited
August 23, 2023 — other visit, nothing cited
August 10, 2023 — other visit, 5 citations
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87203 | Fire Safety | Type B | August 10, 2023 |
| CCR-87303 | Maintenance and Operation | Type B | August 17, 2023 |
| CCR-87411 | Personnel Requirements – General | Type B | August 17, 2023 |
| CCR-87463 | Reappraisals | Type B | August 17, 2023 |
| HSC-1569.625 | Staff training; legislative findings; contents | Type B | August 17, 2023 |
August 10, 2023 — complaint investigation, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87555 | General Food Service Requirements | Type B | August 15, 2023 |
January 25, 2023 — licensing inspection, nothing cited
May 4, 2022 — licensing inspection, nothing cited
December 30, 2021 — complaint investigation, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87303 | Maintenance and Operation | Type B | January 6, 2022 |
December 30, 2021 — other visit, 2 citations
December 30, 2021 — complaint investigation, nothing cited
December 10, 2021 — complaint investigation, nothing cited
Reflects the CDSS record as pulled September 18, 2026. A recent visit may not appear yet. This is the California state licensing record; it is not the federal nursing home survey and the two are never combined.