State assisted-living licensing record · California CDSS · record as pulled September 18, 2026· Not the federal nursing home survey
Hanover Guest Home
813 Hanover Street, Santa Cruz, CA 95062 · SANTA CRUZ County · 15 licensed beds
CDSS facility number 440703228 · licensed · first licensed August 1993
The licence
Licensed by CDSS · Residential Care Facility for the Elderly
Licence details, as listed by CDSS
- CDSS regional office
- 26
Position within California
12 citations — more than 94% of the 8,587 licensed assisted living facilities in California. Compared only within California: a citation from CDSS means what it means in California, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety. A Residential Care Facility for the Elderly needs a fire clearance from the local fire authority, and that inspection is not part of the CDSS record. What CDSS does cite about the building is here: maintenance and operation of the premises, the emergency and disaster plan, and the physical environment sections of Title 22.
Get an email about Hanover Guest Home
One email when it happens, from the CDSS record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- CCR-87111 Continuation of License Under Emergency ConditionsOctober 8, 2025 · Type A · POC due October 9, 2025
- HSC-1569.695 Emergency PlansSeptember 3, 2025 · Type A · POC due September 4, 2025
- CCR-87307 Personal Accommodations and ServicesJanuary 31, 2025 · Type A · POC due February 3, 2025
How that compares
Compared with the median licensed assisted living facility in California. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 12 |
| Median facility in California | 0 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| August 9, 2022 | licensing inspection | 0 |
| May 22, 2024 | other visit | 4 |
| July 18, 2024 | other visit | 0 |
| August 27, 2024 | licensing inspection | 0 |
| September 10, 2024 | other visit | 0 |
| January 31, 2025 | complaint investigation | 1 |
| August 28, 2025 | licensing inspection | 0 |
| September 3, 2025 | other visit | 4 |
| September 10, 2025 | other visit | 0 |
| September 19, 2025 | other visit | 0 |
| October 8, 2025 | other visit | 2 |
| January 23, 2026 | complaint investigation | 0 |
| April 9, 2026 | other visit | 0 |
| April 9, 2026 | complaint investigation | 1 |
| May 13, 2026 | other visit | 0 |
| August 24, 2026 | licensing inspection | 0 |
What the citations cover
- Staffing and training 6
- Resident care 3
- Emergency management 2
- Physical plant 1
| Category | Citations |
|---|---|
| Staffing and training | 6 |
| Resident care | 3 |
| Emergency management | 2 |
| Physical plant | 1 |
Every visit on file since September 2021
As published by CDSS, newest first, including visits that cited nothing. The wording and the classes are CDSS’s own.
August 24, 2026 — licensing inspection, nothing cited
May 13, 2026 — other visit, nothing cited
April 9, 2026 — complaint investigation, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87705 | Care of Persons with Dementia | Type B | April 16, 2026 |
April 9, 2026 — other visit, nothing cited
January 23, 2026 — complaint investigation, nothing cited
October 8, 2025 — other visit, 2 citations
September 19, 2025 — other visit, nothing cited
September 10, 2025 — other visit, nothing cited
September 3, 2025 — other visit, 4 citations
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87355 | Criminal Record Clearance | Type A | September 4, 2025 |
| CCR-87411 | Personnel Requirements – General | Type A | September 4, 2025 |
| CCR-87458 | Medical Assessment | Type A | September 4, 2025 |
| HSC-1569.695 | Emergency Plans | Type A | September 4, 2025 |
August 28, 2025 — licensing inspection, nothing cited
January 31, 2025 — complaint investigation, 1 citation
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87307 | Personal Accommodations and Services | Type A | February 3, 2025 |
September 10, 2024 — other visit, nothing cited
August 27, 2024 — licensing inspection, nothing cited
July 18, 2024 — other visit, nothing cited
May 22, 2024 — other visit, 4 citations
| Tag | What CDSS checks | Type | POC due |
|---|---|---|---|
| CCR-87355 | Criminal Record Clearance | Type A | May 29, 2024 |
| CCR-87355 | Criminal Record Clearance | Type A | May 23, 2024 |
| CCR-87405 | Administrator - Qualifications and Duties | Type A | May 23, 2024 |
| CCR-87705 | Care of Persons with Dementia | Type B | May 29, 2024 |
August 9, 2022 — licensing inspection, nothing cited
Reflects the CDSS record as pulled September 18, 2026. A recent visit may not appear yet. This is the California state licensing record; it is not the federal nursing home survey and the two are never combined.