State assisted-living licensing record · California CDSS · record as pulled September 18, 2026· Not the federal nursing home survey

The Reserve at Thousand Oaks

3575 N. Moorpark Road, Thousand Oaks, CA 91360 · LOS ANGELES County · 170 licensed beds

CDSS facility number 197609632 · licensed · first licensed July 2018

The licence

Licensed by CDSS · Residential Care Facility for the Elderly · managed by Msl Community Management LLC/THE Reserve Msl LLC

Licence details, as listed by CDSS
CDSS regional office
29
5
Citations on file
Since September 2021
21
CDSS visits
5 routine inspections
2
Type A
The serious level
0
Building-related
Physical plant · emergency

Position within California

5 citations — more than 85% of the 8,587 licensed assisted living facilities in California. Compared only within California: a citation from CDSS means what it means in California, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety. A Residential Care Facility for the Elderly needs a fire clearance from the local fire authority, and that inspection is not part of the CDSS record. What CDSS does cite about the building is here: maintenance and operation of the premises, the emergency and disaster plan, and the physical environment sections of Title 22.

Get an email about The Reserve at Thousand Oaks

One email when it happens, from the CDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in California. Within-state only.

This facility5California median0
Citations on file over 5 years, compared
MeasureCitations
This facility5
Median facility in California0

Visit history

Citations at each CDSS visit
02022-0512022-0602022-0612022-0802023-0502023-0702023-0712023-0702023-0702023-0802024-0402024-0402024-0702025-0402025-0712025-1002025-1102026-0112026-0502026-07
Citations at each CDSS visit
VisitTypeCitations
May 26, 2022other visit0
June 1, 2022complaint investigation1
June 24, 2022licensing inspection0
August 23, 2022other visit1
May 11, 2023complaint investigation0
July 12, 2023licensing inspection0
July 14, 2023complaint investigation0
July 26, 2023complaint investigation1
July 27, 2023complaint investigation0
August 31, 2023other visit0
April 17, 2024complaint investigation0
April 23, 2024other visit0
July 16, 2024licensing inspection0
April 3, 2025complaint investigation0
July 15, 2025licensing inspection0
October 28, 2025complaint investigation0
October 28, 2025complaint investigation1
November 6, 2025complaint investigation0
January 28, 2026complaint investigation0
May 18, 2026complaint investigation1
July 25, 2026licensing inspection0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 3
  • Records and administration 1
  • Medication 1
Citations by category
CategoryCitations
Resident care3
Records and administration1
Medication1

Every visit on file since September 2021

As published by CDSS, newest first, including visits that cited nothing. The wording and the classes are CDSS’s own.

July 25, 2026 — licensing inspection, nothing cited

May 18, 2026 — complaint investigation, 1 citation

Citations from the complaint investigation on May 18, 2026
TagWhat CDSS checksTypePOC due
CCR-87468.1Personal Rights of Residents in All FacilitiesType BMay 1, 2026

January 28, 2026 — complaint investigation, nothing cited

November 6, 2025 — complaint investigation, nothing cited

October 28, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on October 28, 2025
TagWhat CDSS checksTypePOC due
CCR-87468.1Personal Rights of Residents in All FacilitiesType BNovember 17, 2025

October 28, 2025 — complaint investigation, nothing cited

July 15, 2025 — licensing inspection, nothing cited

April 3, 2025 — complaint investigation, nothing cited

July 16, 2024 — licensing inspection, nothing cited

April 23, 2024 — other visit, nothing cited

April 17, 2024 — complaint investigation, nothing cited

August 31, 2023 — other visit, nothing cited

July 27, 2023 — complaint investigation, nothing cited

July 26, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on July 26, 2023
TagWhat CDSS checksTypePOC due
CCR-87465Incidental Medical and Dental CareType AJuly 28, 2023

July 14, 2023 — complaint investigation, nothing cited

July 12, 2023 — licensing inspection, nothing cited

May 11, 2023 — complaint investigation, nothing cited

August 23, 2022 — other visit, 1 citation

Citations from the other visit on August 23, 2022
TagWhat CDSS checksTypePOC due
CCR-87468.1Personal Rights of Residents in All FacilitiesType AAugust 30, 2022

June 24, 2022 — licensing inspection, nothing cited

June 1, 2022 — complaint investigation, 1 citation

Citations from the complaint investigation on June 1, 2022
TagWhat CDSS checksTypePOC due
CCR-87217Safeguards for Resident Cash, Personal Property, and ValuablesType BJune 10, 2022

May 26, 2022 — other visit, nothing cited

Reflects the CDSS record as pulled September 18, 2026. A recent visit may not appear yet. This is the California state licensing record; it is not the federal nursing home survey and the two are never combined.