State assisted-living licensing record · Florida AHCA · record as pulled September 11, 2026· Not the federal nursing home survey
The Retreat at Fort Walton Beach
243 Hollywood Blvd Nw, Fort Walton Beach, FL 32548 · Okaloosa County · 130 licensed beds
AHCA file number 11969881 · licence 13619 · provisional licence (a new facility's first) through September 24, 2026 · first licensed June 2025
The licence
Licensed by AHCA · Assisted Living Facility · For-Profit · managed by Phoenix Senior Living LLC
Emergency power plan, as filed with AHCA
- Onsite Alternate Power Source: Fixed Generator
- Yes
- Emergency Power Supports: Air Conditioning
- Yes
- Emergency Power Supports: Heating Systems
- Yes
- Emergency Power Supports: Life Safety Systems
- Yes
- Emergency Power Supports: Lights
- Yes
- Emergency Power Supports: Refrigeration
- Yes
- Plan Approval: Approval Date
- Mar 18, 2021
- Implementation Date: Implement Date
- Feb 17, 2021
- Cooling Method: Air Conditioner
- Yes
- Cooling Method: Fans
- Yes
- Areas Cooled: Common Areas
- Yes
- Areas Cooled: Dining Room
- Yes
- Areas Cooled: Hallway
- Yes
- Areas Cooled: Living room
- Yes
- Areas Cooled Location: Within Facility
- Yes
- Square Footage Cooled: Sq Ft Cooled
- 11,255
- Number of People to use Cooled Space: Number of people
- 155
Position within Florida
11 citations — more than 72% of the 3,013 licensed assisted living facilities in Florida. Compared only within Florida: a citation from AHCA means what it means in Florida, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety. In Florida the fire safety inspection of an assisted living facility is done by the local fire authority under the Florida Fire Prevention Code, not by AHCA, and those reports are not part of this record. What AHCA does cite about the building — physical plant, emergency management and emergency power — is here.
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How that compares
Compared with the median licensed assisted living facility in Florida. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 11 |
| Median facility in Florida | 5 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| February 15, 2022 | complaint investigation | 0 |
| June 8, 2023 | complaint investigation | 0 |
| September 6, 2023 | routine licensure inspection | 0 |
| May 6, 2024 | complaint investigation | 0 |
| July 11, 2024 | complaint investigation | 0 |
| November 7, 2024 | complaint investigation | 0 |
| February 19, 2025 | complaint investigation | 0 |
| October 8, 2025 | routine licensure inspection | 6 |
| December 30, 2025 | complaint investigation | 1 |
| March 18, 2026 | complaint investigation | 2 |
| May 21, 2026 | complaint investigation | 2 |
What the citations cover
- Records and administration 5
- Staffing and training 3
- Resident care 3
| Category | Citations |
|---|---|
| Records and administration | 5 |
| Staffing and training | 3 |
| Resident care | 3 |
Every visit on file since September 2021
As published by AHCA, newest first, including visits that cited nothing. The wording and the classes are AHCA’s own.
May 21, 2026 — complaint investigation, 2 citations
March 18, 2026 — complaint investigation, 2 citations
December 30, 2025 — complaint investigation, 1 citation
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0030 | Resident Care - Right & Facility Procedures | Class III | — |
October 8, 2025 — routine licensure inspection, 6 citations
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0081 | Training - Staff In-Service | Class III | — |
| A0082 | Training - HIV/AIDS | Class III | December 30, 2025 |
| A0090 | Do Not Resuscitate Orders | Class III | December 30, 2025 |
| A0165 | Risk Management & Quality Assurance | Class III | December 30, 2025 |
| ZZ000 | Initial Comments | Unclassified | — |
| ZZ875 | Alzheimer's Disease / Dementia - Training | Class III | December 30, 2025 |
February 19, 2025 — complaint investigation, nothing cited
November 7, 2024 — complaint investigation, nothing cited
July 11, 2024 — complaint investigation, nothing cited
May 6, 2024 — complaint investigation, nothing cited
September 6, 2023 — routine licensure inspection, nothing cited
June 8, 2023 — complaint investigation, nothing cited
February 15, 2022 — complaint investigation, nothing cited
Reflects the AHCA record as pulled September 11, 2026. A recent visit may not appear yet. This is the Florida state licensing record; it is not the federal nursing home survey and the two are never combined.