State assisted-living licensing record · Florida AHCA · record as pulled September 11, 2026· Not the federal nursing home survey

The Retreat at Fort Walton Beach

243 Hollywood Blvd Nw, Fort Walton Beach, FL 32548 · Okaloosa County · 130 licensed beds

AHCA file number 11969881 · licence 13619 · provisional licence (a new facility's first) through September 24, 2026 · first licensed June 2025

The licence

Licensed by AHCA · Assisted Living Facility · For-Profit · managed by Phoenix Senior Living LLC

Emergency power plan, as filed with AHCA
Onsite Alternate Power Source: Fixed Generator
Yes
Emergency Power Supports: Air Conditioning
Yes
Emergency Power Supports: Heating Systems
Yes
Emergency Power Supports: Life Safety Systems
Yes
Emergency Power Supports: Lights
Yes
Emergency Power Supports: Refrigeration
Yes
Plan Approval: Approval Date
Mar 18, 2021
Implementation Date: Implement Date
Feb 17, 2021
Cooling Method: Air Conditioner
Yes
Cooling Method: Fans
Yes
Areas Cooled: Common Areas
Yes
Areas Cooled: Dining Room
Yes
Areas Cooled: Hallway
Yes
Areas Cooled: Living room
Yes
Areas Cooled Location: Within Facility
Yes
Square Footage Cooled: Sq Ft Cooled
11,255
Number of People to use Cooled Space: Number of people
155
11
Citations on file
Since September 2021
11
AHCA visits
2 routine inspections
0
Class I or II
The serious level
0
Building-related
Physical plant · emergency

Position within Florida

11 citations — more than 72% of the 3,013 licensed assisted living facilities in Florida. Compared only within Florida: a citation from AHCA means what it means in Florida, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety. In Florida the fire safety inspection of an assisted living facility is done by the local fire authority under the Florida Fire Prevention Code, not by AHCA, and those reports are not part of this record. What AHCA does cite about the building — physical plant, emergency management and emergency power — is here.

Get an email about The Retreat at Fort Walton Beach

One email when it happens, from the AHCA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Florida. Within-state only.

This facility11Florida median5
Citations on file over 5 years, compared
MeasureCitations
This facility11
Median facility in Florida5

Visit history

Citations at each AHCA visit
02022-0202023-0602023-0902024-0502024-0702024-1102025-0262025-1012025-1222026-0322026-05
Citations at each AHCA visit
VisitTypeCitations
February 15, 2022complaint investigation0
June 8, 2023complaint investigation0
September 6, 2023routine licensure inspection0
May 6, 2024complaint investigation0
July 11, 2024complaint investigation0
November 7, 2024complaint investigation0
February 19, 2025complaint investigation0
October 8, 2025routine licensure inspection6
December 30, 2025complaint investigation1
March 18, 2026complaint investigation2
May 21, 2026complaint investigation2

What the citations cover

Citations by category (TagProof's grouping)
  • Records and administration 5
  • Staffing and training 3
  • Resident care 3
Citations by category
CategoryCitations
Records and administration5
Staffing and training3
Resident care3

Every visit on file since September 2021

As published by AHCA, newest first, including visits that cited nothing. The wording and the classes are AHCA’s own.

May 21, 2026 — complaint investigation, 2 citations

Citations from the complaint investigation on May 21, 2026
TagWhat AHCA checksClassCorrected
ZZ000Initial CommentsUnclassified—
ZZ816Background Screening; Compliance AttestationUnclassifiedJuly 21, 2026

March 18, 2026 — complaint investigation, 2 citations

Citations from the complaint investigation on March 18, 2026
TagWhat AHCA checksClassCorrected
A0025Resident Care - SupervisionClass IIIMay 21, 2026
A0170Resident Refund PolicyClass IIIMay 21, 2026

December 30, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on December 30, 2025
TagWhat AHCA checksClassCorrected
A0030Resident Care - Right & Facility ProceduresClass III—

October 8, 2025 — routine licensure inspection, 6 citations

Citations from the routine licensure inspection on October 8, 2025
TagWhat AHCA checksClassCorrected
A0081Training - Staff In-ServiceClass III—
A0082Training - HIV/AIDSClass IIIDecember 30, 2025
A0090Do Not Resuscitate OrdersClass IIIDecember 30, 2025
A0165Risk Management & Quality AssuranceClass IIIDecember 30, 2025
ZZ000Initial CommentsUnclassified—
ZZ875Alzheimer's Disease / Dementia - TrainingClass IIIDecember 30, 2025

February 19, 2025 — complaint investigation, nothing cited

November 7, 2024 — complaint investigation, nothing cited

July 11, 2024 — complaint investigation, nothing cited

May 6, 2024 — complaint investigation, nothing cited

September 6, 2023 — routine licensure inspection, nothing cited

June 8, 2023 — complaint investigation, nothing cited

February 15, 2022 — complaint investigation, nothing cited

Reflects the AHCA record as pulled September 11, 2026. A recent visit may not appear yet. This is the Florida state licensing record; it is not the federal nursing home survey and the two are never combined.