State assisted-living licensing record · Iowa DIAL · record as pulled September 22, 2026· Not the federal nursing home survey

Courtyard Estates at Hawthorne Crossing

601 Hawthorne Crossing Dr. SE, Bondurant, IA 50035 · Polk County · 78 licensed beds

DIAL record ID 2649 · licence S0261 · certified through September 5, 2027 · first licensed September 2007

The licence

Licensed by DIAL · Dementia-specific assisted living program

Certification details, as listed by DIAL
Certified as
Dementia-specific assisted living program
Certificate
S0261
Certified since
September 5, 2007
Current certificate
From September 5, 2025, expires September 5, 2027
Occupancy
78 units
Accredited
No
13
Citations on file
Since September 2021
8
DIAL visits
1 routine inspection
2
Building-related
Physical plant · emergency

Position within Iowa

13 citations — more than 85% of the 437 licensed assisted living facilities in Iowa. Compared only within Iowa: a citation from DIAL means what it means in Iowa, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, the survey report, and enforcement. The fire safety inspection of an Iowa assisted living program is the State Fire Marshal's and is not published; what DIAL itself cites about the building — its structural requirements, the dwelling-unit rules for dementia-specific programs and the fire and safety standards of the Code — is here. DIAL assigns no severity to a citation, and the survey report itself is published only as a scanned image, which is not read. Fines, conditional certifications and other enforcement actions are recorded separately and not republished. Elder group homes and adult day services are other certification types and are not included.

Get an email about Courtyard Estates at Hawthorne Crossing

One email when it happens, from the DIAL record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • 481-69.32-2 An operating alarm system shall be connected to each exit door in a dementia-specific programMarch 14, 2022
  • 481-69.35-1 Structural requirementsMarch 14, 2022

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Iowa. Within-state only.

This facility13Iowa median2
Citations on file over 5 years, compared
MeasureCitations
This facility13
Median facility in Iowa2

Visit history

Citations at each DIAL visit
72022-0302023-0212023-0332024-0112024-1102025-0602025-0912025-11
Citations at each DIAL visit
VisitTypeCitations
March 14, 2022complaint investigation; other visit7
February 23, 2023complaint investigation; incident investigation; complaint investigation, revisit; other visit, revisit0
March 7, 2023complaint investigation1
January 9, 2024complaint investigation3
November 18, 2024recertification survey; complaint investigation1
June 10, 2025complaint investigation; incident investigation0
September 22, 2025complaint investigation0
November 19, 2025complaint investigation1

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 5
  • Staffing and training 3
  • Medication 2
  • Life safety 1
  • Other 2
Citations by category
CategoryCitations
Resident care5
Staffing and training3
Medication2
Life safety1
Records and administration1
Physical plant1

Every visit on file since September 2021

As published by DIAL, newest first, including visits that cited nothing. The wording is DIAL’s own.

November 19, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on November 19, 2025
TagWhat DIAL checks
481-67.5-2Medications. Each program shall follow its own written medication policy, which shall include when…

September 22, 2025 — complaint investigation, nothing cited

June 10, 2025 — complaint investigation; incident investigation, nothing cited

November 18, 2024 — recertification survey; complaint investigation, 1 citation

Citations from the recertification survey; complaint investigation on November 18, 2024
TagWhat DIAL checks
481-67.19-3Background check requirements for employer prior to employing an individual

January 9, 2024 — complaint investigation, 3 citations

Citations from the complaint investigation on January 9, 2024
TagWhat DIAL checks
481-67.5-2Medications. Each program shall follow its own written medication policy, which shall include when…
481-69.22-3Evaluation of tenant
481-69.23-1A program shall not knowingly admit or retain a tenant who

March 7, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on March 7, 2023
TagWhat DIAL checks
481-69.27-1If a tenant receives personal or health-related care, the program shall provide for a registered nurse

February 23, 2023 — complaint investigation; incident investigation; complaint investigation, revisit; other visit, revisit, nothing cited

March 14, 2022 — complaint investigation; other visit, 7 citations

Citations from the complaint investigation; other visit on March 14, 2022
TagWhat DIAL checks
481-67.2-3The program shall follow the policies and procedures established by the program
481-67.3-2Tenant Rights
481-69.26-4The service plan shall be individualized and shall indicate, at a minimum
481-69.29-4A dementia-specific assisted living program shall have one or more staff persons who monitor tenants as…
481-69.30-1All personnel employed by or contracting with a dementia-specific program shall receive a minimum of eight…
481-69.32-2An operating alarm system shall be connected to each exit door in a dementia-specific program
481-69.35-1Structural requirements

DIAL also holds 44 older citations for this facility from before September 2021, outside the 5-year window these pages use. They are on the state’s own record.

Reflects the DIAL record as pulled September 22, 2026. A recent visit may not appear yet. This is the Iowa state licensing record; it is not the federal nursing home survey and the two are never combined.