State assisted-living licensing record · Iowa DIAL · record as pulled September 22, 2026· Not the federal nursing home survey

Bickford Cottage Burlington

3301 Sterling Dr, Burlington, IA 52601 · Des Moines County · 55 licensed beds

DIAL record ID 1738 · licence S0011 · certified through September 30, 2026 · first licensed May 1998

The licence

Licensed by DIAL · Dementia-specific assisted living program

Certification details, as listed by DIAL
Certified as
Dementia-specific assisted living program
Certificate
S0011
Certified since
May 1, 1998
Current certificate
From September 30, 2024, expires September 30, 2026
Occupancy
55 units
Accredited
No
21
Citations on file
Since September 2021
8
DIAL visits
2 routine inspections
0
Building-related
Physical plant · emergency

Position within Iowa

21 citations — more than 91% of the 437 licensed assisted living facilities in Iowa. Compared only within Iowa: a citation from DIAL means what it means in Iowa, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, the survey report, and enforcement. The fire safety inspection of an Iowa assisted living program is the State Fire Marshal's and is not published; what DIAL itself cites about the building — its structural requirements, the dwelling-unit rules for dementia-specific programs and the fire and safety standards of the Code — is here. DIAL assigns no severity to a citation, and the survey report itself is published only as a scanned image, which is not read. Fines, conditional certifications and other enforcement actions are recorded separately and not republished. Elder group homes and adult day services are other certification types and are not included.

Get an email about Bickford Cottage Burlington

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Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Iowa. Within-state only.

This facility21Iowa median2
Citations on file over 5 years, compared
MeasureCitations
This facility21
Median facility in Iowa2

Visit history

Citations at each DIAL visit
132021-1012022-0932022-0902023-0902024-0322024-0922025-07
Citations at each DIAL visit
VisitTypeCitations
October 13, 2021recertification survey; complaint investigation; focused infection control survey13
September 8, 2022complaint investigation1
September 29, 2022complaint investigation3
September 26, 2023complaint investigation0
March 18, 2024recertification survey; complaint investigation0
September 17, 2024complaint investigation; incident investigation2
July 23, 2025incident investigation1
July 23, 2025incident investigation1

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 9
  • Records and administration 6
  • Staffing and training 3
  • Medication 2
  • Other 1
Citations by category
CategoryCitations
Resident care9
Records and administration6
Staffing and training3
Medication2
Food service1

Every visit on file since September 2021

As published by DIAL, newest first, including visits that cited nothing. The wording is DIAL’s own.

July 23, 2025 — incident investigation, 1 citation

Citations from the incident investigation on July 23, 2025
TagWhat DIAL checks
481-67.2-3The program shall follow the policies and procedures established by the program

July 23, 2025 — incident investigation, 1 citation

Citations from the incident investigation on July 23, 2025
TagWhat DIAL checks
481-67.2-3The program shall follow the policies and procedures established by the program

September 17, 2024 — complaint investigation; incident investigation, 2 citations

Citations from the complaint investigation; incident investigation on September 17, 2024
TagWhat DIAL checks
481-69.22-1Evaluation of tenant prior to occupancy
481-69.26-2Prior to the tenant's signing the occupancy agreement and taking occupancy of a dwelling unit, a…

March 18, 2024 — recertification survey; complaint investigation, nothing cited

September 26, 2023 — complaint investigation, nothing cited

September 29, 2022 — complaint investigation, 3 citations

Citations from the complaint investigation on September 29, 2022
TagWhat DIAL checks
481-67.2-1Program policies and procedures
481-67.3-1Tenant Rights
481-69.2-1Posting requirements

September 8, 2022 — complaint investigation, 1 citation

Citations from the complaint investigation on September 8, 2022
TagWhat DIAL checks
481-67.9-1Number of staff

October 13, 2021 — recertification survey; complaint investigation; focused infection control survey, 13 citations

Citations from the recertification survey; complaint investigation; focused infection control survey on October 13, 2021
TagWhat DIAL checks
481-67.19-3Background check requirements for employer prior to employing an individual
481-67.2-1Program policies and procedures
481-67.2-3The program shall follow the policies and procedures established by the program
481-67.3-2Tenant Rights
481-67.3-5Tenant Rights
481-67.5-2Medications. Each program shall follow its own written medication policy, which shall include when…
481-67.5-2Medications. Each program shall follow its own written medication policy, which shall include when…
481-69.23-1A program shall not knowingly admit or retain a tenant who
481-69.25-1Tenant Documents
481-69.26-4The service plan shall be individualized and shall indicate, at a minimum
481-69.27-1If a tenant receives personal or health-related care, the program shall provide for a registered nurse
481-69.28-5Personnel who are employed by or contract with the program and who are responsible for food preparation or…
481-69.30-1All personnel employed by or contracting with a dementia-specific program shall receive a minimum of eight…

DIAL also holds 13 older citations for this facility from before September 2021, outside the 5-year window these pages use. They are on the state’s own record.

Reflects the DIAL record as pulled September 22, 2026. A recent visit may not appear yet. This is the Iowa state licensing record; it is not the federal nursing home survey and the two are never combined.