State assisted-living licensing record · Iowa DIAL · record as pulled September 22, 2026· Not the federal nursing home survey
Bickford Cottage Urbandale
5915 Sutton Place, Urbandale, IA 50322 · Polk County · 73 licensed beds
DIAL record ID 1743 · licence S0042 · certified through September 29, 2026 · first licensed September 1999
The licence
Licensed by DIAL · Dementia-specific assisted living program
Certification details, as listed by DIAL
- Certified as
- Dementia-specific assisted living program
- Certificate
- S0042
- Certified since
- September 30, 1999
- Current certificate
- From September 29, 2024, expires September 29, 2026
- Occupancy
- 73 units
- Accredited
- No
Position within Iowa
25 citations — more than 95% of the 437 licensed assisted living facilities in Iowa. Compared only within Iowa: a citation from DIAL means what it means in Iowa, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, the survey report, and enforcement. The fire safety inspection of an Iowa assisted living program is the State Fire Marshal's and is not published; what DIAL itself cites about the building — its structural requirements, the dwelling-unit rules for dementia-specific programs and the fire and safety standards of the Code — is here. DIAL assigns no severity to a citation, and the survey report itself is published only as a scanned image, which is not read. Fines, conditional certifications and other enforcement actions are recorded separately and not republished. Elder group homes and adult day services are other certification types and are not included.
Get an email about Bickford Cottage Urbandale
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How that compares
Compared with the median licensed assisted living facility in Iowa. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 25 |
| Median facility in Iowa | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| December 8, 2022 | recertification survey; complaint investigation | 0 |
| February 19, 2024 | complaint investigation; incident investigation; other visit | 21 |
| April 24, 2024 | complaint investigation | 1 |
| October 14, 2024 | incident investigation | 0 |
| March 19, 2025 | recertification survey; complaint investigation | 3 |
| June 10, 2025 | complaint investigation | 0 |
| October 16, 2025 | complaint investigation; incident investigation | 0 |
What the citations cover
- Resident care 12
- Staffing and training 10
- Records and administration 2
- Medication 1
| Category | Citations |
|---|---|
| Resident care | 12 |
| Staffing and training | 10 |
| Records and administration | 2 |
| Medication | 1 |
Every visit on file since September 2021
As published by DIAL, newest first, including visits that cited nothing. The wording is DIAL’s own.
October 16, 2025 — complaint investigation; incident investigation, nothing cited
June 10, 2025 — complaint investigation, nothing cited
March 19, 2025 — recertification survey; complaint investigation, 3 citations
| Tag | What DIAL checks |
|---|---|
| 481-67.5-2 | Medications. Each program shall follow its own written medication policy, which shall include when… |
| 481-69.25-1 | Tenant Documents |
| 481-69.25-1 | Tenant Documents |
October 14, 2024 — incident investigation, nothing cited
April 24, 2024 — complaint investigation, 1 citation
| Tag | What DIAL checks |
|---|---|
| 481-69.23-1 | A program shall not knowingly admit or retain a tenant who |
February 19, 2024 — complaint investigation; incident investigation; other visit, 21 citations
| Tag | What DIAL checks |
|---|---|
| 481-67.19-3 | Background check requirements for employer prior to employing an individual |
| 481-67.19-3 | Background check requirements for employer prior to employing an individual |
| 481-67.2-1 | Program policies and procedures |
| 481-67.2-3 | The program shall follow the policies and procedures established by the program |
| 481-67.3-1 | Tenant Rights |
| 481-67.3-2 | Tenant Rights |
| 481-67.9-1 | Number of staff |
| 481-67.9-4 | Nurse delegation shall, at a minimum, include within 30 days of beginning employment, all program staff… |
| 481-67.9-4 | Nurse delegation shall, at a minimum, include within 30 days of beginning employment, all program staff… |
| 481-67.9-6 | Dependent adult abuse training |
| 481-69.22-3 | Evaluation of tenant |
| 481-69.23-1 | A program shall not knowingly admit or retain a tenant who |
| 481-69.25-1 | Tenant Documents |
| 481-69.26-1 | Service plan |
| 481-69.26-3 | When a tenant needs personal care or health-related care, the service plan shall be updated within 30 days… |
| 481-69.26-4 | The service plan shall be individualized and shall indicate, at a minimum |
| 481-69.26-4 | The service plan shall be individualized and shall indicate, at a minimum |
| 481-69.29-3 | The owner or management corporation of the program is responsible for ensuring that all personnel employed… |
| 481-69.29-5 | All programs employing a new program manager after January 1, 2010, shall require the manager within six… |
| 481-69.30-1 | All personnel employed by or contracting with a dementia-specific program shall receive a minimum of eight… |
| 481-69.30-3 | Dementia-specific continuing education |
December 8, 2022 — recertification survey; complaint investigation, nothing cited
DIAL also holds 54 older citations for this facility from before September 2021, outside the 5-year window these pages use. They are on the state’s own record.
Reflects the DIAL record as pulled September 22, 2026. A recent visit may not appear yet. This is the Iowa state licensing record; it is not the federal nursing home survey and the two are never combined.