State assisted-living licensing record · Iowa DIAL · record as pulled September 22, 2026· Not the federal nursing home survey
StoryPoint Timberline
14001 Douglas Parkway, Urbandale, IA 50323 · Polk County · 40 licensed beds
DIAL record ID 3628 · licence S0471 · certified through May 10, 2027 · first licensed May 2023
The licence
Licensed by DIAL · Dementia-specific assisted living program
Certification details, as listed by DIAL
- Certified as
- Dementia-specific assisted living program
- Certificate
- S0471
- Certified since
- May 10, 2023
- Current certificate
- From May 10, 2025, expires May 10, 2027
- Occupancy
- 40 units
- Accredited
- No
Position within Iowa
5 citations — more than 60% of the 437 licensed assisted living facilities in Iowa. Compared only within Iowa: a citation from DIAL means what it means in Iowa, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, the survey report, and enforcement. The fire safety inspection of an Iowa assisted living program is the State Fire Marshal's and is not published; what DIAL itself cites about the building — its structural requirements, the dwelling-unit rules for dementia-specific programs and the fire and safety standards of the Code — is here. DIAL assigns no severity to a citation, and the survey report itself is published only as a scanned image, which is not read. Fines, conditional certifications and other enforcement actions are recorded separately and not republished. Elder group homes and adult day services are other certification types and are not included.
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How that compares
Compared with the median licensed assisted living facility in Iowa. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 5 |
| Median facility in Iowa | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| November 21, 2023 | initial certification survey | 0 |
| June 5, 2025 | complaint investigation; incident investigation | 4 |
| October 9, 2025 | recertification survey | 1 |
What the citations cover
- Staffing and training 3
- Resident care 2
| Category | Citations |
|---|---|
| Staffing and training | 3 |
| Resident care | 2 |
Every visit on file since September 2021
As published by DIAL, newest first, including visits that cited nothing. The wording is DIAL’s own.
October 9, 2025 — recertification survey, 1 citation
| Tag | What DIAL checks |
|---|---|
| 481-69.23-1 | A program shall not knowingly admit or retain a tenant who |
June 5, 2025 — complaint investigation; incident investigation, 4 citations
| Tag | What DIAL checks |
|---|---|
| 481-67.19-3 | Background check requirements for employer prior to employing an individual |
| 481-67.3-2 | Tenant Rights |
| 481-67.9-6 | Dependent adult abuse training |
| 481-69.30-3 | Dementia-specific continuing education |
November 21, 2023 — initial certification survey, nothing cited
Reflects the DIAL record as pulled September 22, 2026. A recent visit may not appear yet. This is the Iowa state licensing record; it is not the federal nursing home survey and the two are never combined.