State assisted-living licensing record · Iowa DIAL · record as pulled September 22, 2026· Not the federal nursing home survey
Bickford Cottage West Des Moines
5050 Hawthorne Dr, West Des Moines, IA 50265 · Polk County · 66 licensed beds
DIAL record ID 1744 · licence S0043 · certified through April 30, 2027 · first licensed April 1999
The licence
Licensed by DIAL · Dementia-specific assisted living program
Certification details, as listed by DIAL
- Certified as
- Dementia-specific assisted living program
- Certificate
- S0043
- Certified since
- April 30, 1999
- Current certificate
- From April 30, 2025, expires April 30, 2027
- Occupancy
- 66 units
- Accredited
- No
Position within Iowa
4 citations — more than 55% of the 437 licensed assisted living facilities in Iowa. Compared only within Iowa: a citation from DIAL means what it means in Iowa, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, the survey report, and enforcement. The fire safety inspection of an Iowa assisted living program is the State Fire Marshal's and is not published; what DIAL itself cites about the building — its structural requirements, the dwelling-unit rules for dementia-specific programs and the fire and safety standards of the Code — is here. DIAL assigns no severity to a citation, and the survey report itself is published only as a scanned image, which is not read. Fines, conditional certifications and other enforcement actions are recorded separately and not republished. Elder group homes and adult day services are other certification types and are not included.
Get an email about Bickford Cottage West Des Moines
One email when it happens, from the DIAL record as it is pulled each month. No account; stop it any time with one click.
How that compares
Compared with the median licensed assisted living facility in Iowa. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 4 |
| Median facility in Iowa | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| June 8, 2022 | complaint investigation; incident investigation | 0 |
| January 23, 2023 | recertification survey; complaint investigation | 3 |
| September 12, 2023 | complaint investigation; incident investigation | 0 |
| April 1, 2025 | recertification survey; complaint investigation | 1 |
| July 9, 2025 | complaint investigation | 0 |
| October 15, 2025 | complaint investigation | 0 |
| January 26, 2026 | complaint investigation; incident investigation | 0 |
What the citations cover
- Staffing and training 3
- Resident care 1
| Category | Citations |
|---|---|
| Staffing and training | 3 |
| Resident care | 1 |
Every visit on file since September 2021
As published by DIAL, newest first, including visits that cited nothing. The wording is DIAL’s own.
January 26, 2026 — complaint investigation; incident investigation, nothing cited
October 15, 2025 — complaint investigation, nothing cited
July 9, 2025 — complaint investigation, nothing cited
April 1, 2025 — recertification survey; complaint investigation, 1 citation
| Tag | What DIAL checks |
|---|---|
| 481-69.23-1 | A program shall not knowingly admit or retain a tenant who |
September 12, 2023 — complaint investigation; incident investigation, nothing cited
January 23, 2023 — recertification survey; complaint investigation, 3 citations
| Tag | What DIAL checks |
|---|---|
| 481-67.19-3 | Background check requirements for employer prior to employing an individual |
| 481-69.29-3 | The owner or management corporation of the program is responsible for ensuring that all personnel employed… |
| 481-69.30-3 | Dementia-specific continuing education |
June 8, 2022 — complaint investigation; incident investigation, nothing cited
DIAL also holds 24 older citations for this facility from before September 2021, outside the 5-year window these pages use. They are on the state’s own record.
Reflects the DIAL record as pulled September 22, 2026. A recent visit may not appear yet. This is the Iowa state licensing record; it is not the federal nursing home survey and the two are never combined.