State assisted-living licensing record · Iowa DIAL · record as pulled September 22, 2026· Not the federal nursing home survey
Heritage Court Assisted Living
1499 Office Park Rd, West Des Moines, IA 50265 · Polk County · 56 licensed beds
DIAL record ID 1787 · licence S0056 · certified through January 8, 2028 · first licensed August 1999
The licence
Licensed by DIAL · Assisted living program
Certification details, as listed by DIAL
- Certified as
- Assisted living program
- Certificate
- S0056
- Certified since
- August 10, 1999
- Current certificate
- From January 8, 2026, expires January 8, 2028
- Occupancy
- 56 units
- Accredited
- No
Position within Iowa
7 citations — more than 71% of the 437 licensed assisted living facilities in Iowa. Compared only within Iowa: a citation from DIAL means what it means in Iowa, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, the survey report, and enforcement. The fire safety inspection of an Iowa assisted living program is the State Fire Marshal's and is not published; what DIAL itself cites about the building — its structural requirements, the dwelling-unit rules for dementia-specific programs and the fire and safety standards of the Code — is here. DIAL assigns no severity to a citation, and the survey report itself is published only as a scanned image, which is not read. Fines, conditional certifications and other enforcement actions are recorded separately and not republished. Elder group homes and adult day services are other certification types and are not included.
Get an email about Heritage Court Assisted Living
One email when it happens, from the DIAL record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citation about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 481-69.35-1 Structural requirementsMay 21, 2025
How that compares
Compared with the median licensed assisted living facility in Iowa. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 7 |
| Median facility in Iowa | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| November 22, 2021 | recertification survey; incident investigation; focused infection control survey | 2 |
| May 31, 2022 | complaint investigation; incident investigation | 0 |
| October 12, 2022 | complaint investigation | 1 |
| April 3, 2024 | recertification survey; complaint investigation | 2 |
| December 23, 2024 | complaint investigation; incident investigation | 1 |
| May 14, 2025 | complaint investigation, revisit; incident investigation, revisit | 0 |
| May 21, 2025 | complaint investigation | 1 |
What the citations cover
- Resident care 2
- Records and administration 2
- Physical plant 1
- Staffing and training 1
- Other 1
| Category | Citations |
|---|---|
| Resident care | 2 |
| Records and administration | 2 |
| Physical plant | 1 |
| Staffing and training | 1 |
| Medication | 1 |
Every visit on file since September 2021
As published by DIAL, newest first, including visits that cited nothing. The wording is DIAL’s own.
May 21, 2025 — complaint investigation, 1 citation
| Tag | What DIAL checks |
|---|---|
| 481-69.35-1 | Structural requirements |
May 14, 2025 — complaint investigation, revisit; incident investigation, revisit, nothing cited
December 23, 2024 — complaint investigation; incident investigation, 1 citation
| Tag | What DIAL checks |
|---|---|
| 481-67.2-3 | The program shall follow the policies and procedures established by the program |
April 3, 2024 — recertification survey; complaint investigation, 2 citations
| Tag | What DIAL checks |
|---|---|
| 481-67.19-3 | Background check requirements for employer prior to employing an individual |
| 481-67.5-2 | Medications. Each program shall follow its own written medication policy, which shall include when… |
October 12, 2022 — complaint investigation, 1 citation
| Tag | What DIAL checks |
|---|---|
| 481-69.26-1 | Service plan |
May 31, 2022 — complaint investigation; incident investigation, nothing cited
November 22, 2021 — recertification survey; incident investigation; focused infection control survey, 2 citations
| Tag | What DIAL checks |
|---|---|
| 481-67.4-5 | Program notification to the department when a tenant attempts suicide, regardless of injury |
| 481-69.26-4 | The service plan shall be individualized and shall indicate, at a minimum |
DIAL also holds 16 older citations for this facility from before September 2021, outside the 5-year window these pages use. They are on the state’s own record.
Reflects the DIAL record as pulled September 22, 2026. A recent visit may not appear yet. This is the Iowa state licensing record; it is not the federal nursing home survey and the two are never combined.