State assisted-living licensing record · New York DOH · record as pulled October 1, 2026· Not the federal nursing home survey

Horizons

3132 State Route 21 South, Canandaigua, NY 14424 · Ontario County · 76 licensed beds

DOH profile ID 1254874 · licence 530-E-051 · certified, operating certificate in force · first licensed December 1996

The licence

Licensed by DOH · Adult Home · Not for profit · managed by DePaul Adult Care Communities, Inc.

Certificate details, as listed by DOH
Certified as
Adult Home
Operating certificate
530-E-051
Assisted Living Program (ALP)
47 beds
Respite
2 beds
Opened
December 16, 1996
Ownership
Not for Profit Corporation
DOH regional office
Western Regional Office - Buffalo
17
Citations on file
Since October 2022
15
DOH visits
2 routine inspections
5
Building-related
Physical plant · emergency

Position within New York

17 citations — more than 69% of the 528 licensed assisted living facilities in New York. Compared only within New York: a citation from DOH means what it means in New York, and there is no national assisted living record to compare to. Counted over 4 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire safety inspection, severity, the regulation text, and enforcement. Fire safety inspections under the state fire code are made by local code enforcement and are not part of DOH's record; what DOH itself cites about the building — its environmental standards and its disaster and emergency planning rules — is here. DOH assigns no severity to a violation and publishes no correction date, only whether the facility's plan of correction was approved, which is not carried here. Violations under dispute through DOH's Inspection Review Process are withheld from its page and so from this one. Civil penalties and other enforcement are published separately and not republished, and an operator that is an individual is not named.

Get an email about Horizons

One email when it happens, from the DOH record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

How that compares

Citations on file over 4 years

Compared with the median licensed assisted living facility in New York. Within-state only.

This facility17New York median8
Citations on file over 4 years, compared
MeasureCitations
This facility17
Median facility in New York8

Visit history

Citations at each DOH visit
02023-0302023-0302023-0502024-0702025-0182025-0112025-0212025-0402025-0802025-0902025-1002025-1102025-1102026-0172026-03
Citations at each DOH visit
VisitTypeCitations
March 14, 2023complaint investigation0
March 20, 2023complaint investigation0
May 11, 2023complaint investigation0
July 10, 2024complaint investigation0
January 16, 2025complaint investigation0
January 22, 2025relicensure inspection, complaint investigation8
February 24, 2025complaint investigation1
April 10, 2025complaint investigation1
August 18, 2025complaint investigation0
September 30, 2025complaint investigation0
October 6, 2025complaint investigation0
November 13, 2025complaint investigation0
November 26, 2025complaint investigation0
January 22, 2026complaint investigation0
March 27, 2026relicensure inspection, complaint investigation7

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 8
  • Physical plant 3
  • Food service 3
  • Emergency management 2
  • Other 1
Citations by category
CategoryCitations
Resident care8
Physical plant3
Food service3
Emergency management2
Staffing and training1

Every visit on file since October 2022

As published by DOH, newest first, including visits that cited nothing. The wording is DOH’s own.

March 27, 2026 — relicensure inspection, complaint investigation, 7 citations

Citations from the relicensure inspection, complaint investigation on March 27, 2026
TagWhat DOH checks
18NYCRR-487.11Environmental standards
18NYCRR-487.12Disaster and emergency planning
18NYCRR-487.5Resident protections
18NYCRR-487.7Resident services
18NYCRR-487.8Food service
18NYCRR-487.8Food service
18NYCRR-487.9Personnel

January 22, 2026 — complaint investigation, nothing cited

November 26, 2025 — complaint investigation, nothing cited

November 13, 2025 — complaint investigation, nothing cited

October 6, 2025 — complaint investigation, nothing cited

September 30, 2025 — complaint investigation, nothing cited

August 18, 2025 — complaint investigation, nothing cited

April 10, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on April 10, 2025
TagWhat DOH checks
18NYCRR-487.7Resident services

February 24, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on February 24, 2025
TagWhat DOH checks
18NYCRR-487.4Admission standards

January 22, 2025 — relicensure inspection, complaint investigation, 8 citations

Citations from the relicensure inspection, complaint investigation on January 22, 2025
TagWhat DOH checks
18NYCRR-487.11Environmental standards
18NYCRR-487.11Environmental standards
18NYCRR-487.12Disaster and emergency planning
18NYCRR-487.7Resident services
18NYCRR-487.7Resident services
18NYCRR-487.7Resident services
18NYCRR-487.8Food service
18NYCRR-494.4Admission and retention standards

January 16, 2025 — complaint investigation, nothing cited

July 10, 2024 — complaint investigation, nothing cited

May 11, 2023 — complaint investigation, nothing cited

March 20, 2023 — complaint investigation, nothing cited

March 14, 2023 — complaint investigation, nothing cited

Reflects the DOH record as pulled October 1, 2026. A recent visit may not appear yet. This is the New York state licensing record; it is not the federal nursing home survey and the two are never combined.