State assisted-living licensing record · New York DOH · record as pulled October 1, 2026· Not the federal nursing home survey

Willow Towers EHP

355 Pelham Road, New Rochelle, NY 10805 · Westchester County · 150 licensed beds

DOH profile ID 1255144 · licence 800-S-131 · certified, operating certificate in force · first licensed November 2003

The licence

Licensed by DOH · Enriched Housing Program · Not for profit · managed by Willow Towers, Inc.

Certificate details, as listed by DOH
Certified as
Enriched Housing Program
Operating certificate
800-S-131
Assisted Living Residence (ALR)
150 beds
Enhanced Assisted Living Residence (EALR)
30 beds
Special Needs Assisted Living Residence (SNALR)
30 beds
Opened
November 14, 2003
Ownership
Not for Profit Corporation
DOH regional office
Metropolitan Area Regional Office - New York City
2
Citations on file
Since October 2022
3
DOH visits
0 routine inspections
0
Building-related
Physical plant · emergency

Position within New York

2 citations — more than 20% of the 528 licensed assisted living facilities in New York. Compared only within New York: a citation from DOH means what it means in New York, and there is no national assisted living record to compare to. Counted over 4 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire safety inspection, severity, the regulation text, and enforcement. Fire safety inspections under the state fire code are made by local code enforcement and are not part of DOH's record; what DOH itself cites about the building — its environmental standards and its disaster and emergency planning rules — is here. DOH assigns no severity to a violation and publishes no correction date, only whether the facility's plan of correction was approved, which is not carried here. Violations under dispute through DOH's Inspection Review Process are withheld from its page and so from this one. Civil penalties and other enforcement are published separately and not republished, and an operator that is an individual is not named.

Get an email about Willow Towers EHP

One email when it happens, from the DOH record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 4 years

Compared with the median licensed assisted living facility in New York. Within-state only.

This facility2New York median8
Citations on file over 4 years, compared
MeasureCitations
This facility2
Median facility in New York8

Visit history

Citations at each DOH visit
12023-1012025-0502026-03
Citations at each DOH visit
VisitTypeCitations
October 11, 2023complaint investigation1
May 29, 2025complaint investigation1
March 16, 2026complaint investigation0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 2
Citations by category
CategoryCitations
Resident care2

Every visit on file since October 2022

As published by DOH, newest first, including visits that cited nothing. The wording is DOH’s own.

March 16, 2026 — complaint investigation, nothing cited

May 29, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on May 29, 2025
TagWhat DOH checks
18NYCRR-488.7Resident services

October 11, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on October 11, 2023
TagWhat DOH checks
18NYCRR-488.7Resident services

Reflects the DOH record as pulled October 1, 2026. A recent visit may not appear yet. This is the New York state licensing record; it is not the federal nursing home survey and the two are never combined.