State assisted-living licensing record · New York DOH · record as pulled October 1, 2026· Not the federal nursing home survey
Orchard Heights
5200 Chestnut Ridge Road, Orchard Park, NY 14127 · Erie County · 200 licensed beds
DOH profile ID 1255176 · licence 240-F-884 · certified, operating certificate in force · first licensed August 1991
The licence
Licensed by DOH · Adult Home · For profit · managed by Orchard Heights, Inc.
Certificate details, as listed by DOH
- Certified as
- Adult Home
- Operating certificate
- 240-F-884
- Assisted Living Residence (ALR)
- 200 beds
- Enhanced Assisted Living Residence (EALR)
- 200 beds
- Respite
- 4 beds
- Special Needs Assisted Living Residence (SNALR)
- 22 beds
- Opened
- August 22, 1991
- Ownership
- Business Corporation
- DOH regional office
- Western Regional Office - Buffalo
Position within New York
25 citations — more than 80% of the 528 licensed assisted living facilities in New York. Compared only within New York: a citation from DOH means what it means in New York, and there is no national assisted living record to compare to. Counted over 4 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire safety inspection, severity, the regulation text, and enforcement. Fire safety inspections under the state fire code are made by local code enforcement and are not part of DOH's record; what DOH itself cites about the building — its environmental standards and its disaster and emergency planning rules — is here. DOH assigns no severity to a violation and publishes no correction date, only whether the facility's plan of correction was approved, which is not carried here. Violations under dispute through DOH's Inspection Review Process are withheld from its page and so from this one. Civil penalties and other enforcement are published separately and not republished, and an operator that is an individual is not named.
Get an email about Orchard Heights
One email when it happens, from the DOH record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 10NYCRR-1001.13 Structural and environmental standardsJune 27, 2025
- 18NYCRR-487.11 Environmental standardsJune 27, 2025
- 18NYCRR-487.11 Environmental standardsJune 27, 2025
- 18NYCRR-487.11 Environmental standardsJune 27, 2025
How that compares
Compared with the median licensed assisted living facility in New York. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 25 |
| Median facility in New York | 8 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| May 5, 2023 | complaint investigation | 0 |
| January 16, 2024 | other inspection | 1 |
| April 22, 2024 | relicensure inspection, complaint investigation | 9 |
| April 22, 2024 | complaint investigation | 0 |
| July 11, 2024 | complaint investigation | 4 |
| November 12, 2024 | other inspection | 1 |
| December 2, 2024 | other inspection | 1 |
| December 24, 2024 | complaint investigation | 0 |
| February 18, 2025 | complaint investigation | 2 |
| June 16, 2025 | complaint investigation | 0 |
| June 27, 2025 | relicensure inspection, complaint investigation | 7 |
| August 26, 2025 | complaint investigation | 0 |
| September 30, 2025 | complaint investigation | 0 |
What the citations cover
- Resident care 11
- Records and administration 6
- Physical plant 4
- Food service 3
- Other 1
| Category | Citations |
|---|---|
| Resident care | 11 |
| Records and administration | 6 |
| Physical plant | 4 |
| Food service | 3 |
| Staffing and training | 1 |
Every visit on file since October 2022
As published by DOH, newest first, including visits that cited nothing. The wording is DOH’s own.
September 30, 2025 — complaint investigation, nothing cited
August 26, 2025 — complaint investigation, nothing cited
June 27, 2025 — relicensure inspection, complaint investigation, 7 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 10NYCRR-1001.13 | Structural and environmental standards |
| 18NYCRR-487.11 | Environmental standards |
| 18NYCRR-487.11 | Environmental standards |
| 18NYCRR-487.11 | Environmental standards |
| 18NYCRR-487.4 | Admission standards |
| 18NYCRR-487.8 | Food service |
June 16, 2025 — complaint investigation, nothing cited
February 18, 2025 — complaint investigation, 2 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 18NYCRR-487.4 | Admission standards |
December 24, 2024 — complaint investigation, nothing cited
December 2, 2024 — other inspection, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-485.11 | Records and reports |
November 12, 2024 — other inspection, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-485.11 | Records and reports |
July 11, 2024 — complaint investigation, 4 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 10NYCRR-1001.7 | Admission and retention standards |
| 18NYCRR-485.5 | Operating certificates |
| 18NYCRR-487.9 | Personnel |
April 22, 2024 — relicensure inspection, complaint investigation, 9 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 10NYCRR-1001.6 | General provisions |
| 10NYCRR-1001.7 | Admission and retention standards |
| 10NYCRR-1001.8 | Consumer and resident protections |
| 18NYCRR-485.5 | Operating certificates |
| 18NYCRR-487.7 | Resident services |
| 18NYCRR-487.7 | Resident services |
| 18NYCRR-487.8 | Food service |
| 18NYCRR-487.8 | Food service |
April 22, 2024 — complaint investigation, nothing cited
January 16, 2024 — other inspection, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-485.11 | Records and reports |
May 5, 2023 — complaint investigation, nothing cited
DOH also holds 2 older citations for this facility from before October 2022, outside the 4-year window these pages use. They are on the state’s own record.
Reflects the DOH record as pulled October 1, 2026. A recent visit may not appear yet. This is the New York state licensing record; it is not the federal nursing home survey and the two are never combined.