State assisted-living licensing record · New York DOH · record as pulled October 1, 2026· Not the federal nursing home survey
Heathwood Assisted Living at Penfield
100 Elderwood Court, Penfield, NY 14526 · Monroe County · 151 licensed beds
DOH profile ID 1255058 · licence 370-S-852 · certified, operating certificate in force · first licensed April 2010
The licence
Licensed by DOH · Enriched Housing Program · For profit · managed by Heathwood Assisted Living at Penfield, Inc.
Certificate details, as listed by DOH
- Certified as
- Enriched Housing Program
- Operating certificate
- 370-S-852
- Assisted Living Program (ALP)
- 25 beds
- Assisted Living Residence (ALR)
- 151 beds
- Enhanced Assisted Living Residence (EALR)
- 25 beds
- Respite
- 5 beds
- Special Needs Assisted Living Residence (SNALR)
- 24 beds
- Opened
- April 27, 2010
- Ownership
- Business Corporation
- DOH regional office
- Western Regional Office - Buffalo
Position within New York
14 citations — more than 62% of the 528 licensed assisted living facilities in New York. Compared only within New York: a citation from DOH means what it means in New York, and there is no national assisted living record to compare to. Counted over 4 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire safety inspection, severity, the regulation text, and enforcement. Fire safety inspections under the state fire code are made by local code enforcement and are not part of DOH's record; what DOH itself cites about the building — its environmental standards and its disaster and emergency planning rules — is here. DOH assigns no severity to a violation and publishes no correction date, only whether the facility's plan of correction was approved, which is not carried here. Violations under dispute through DOH's Inspection Review Process are withheld from its page and so from this one. Civil penalties and other enforcement are published separately and not republished, and an operator that is an individual is not named.
Get an email about Heathwood Assisted Living at Penfield
One email when it happens, from the DOH record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 18NYCRR-488.12 Disaster and emergency proceduresMarch 20, 2025
- 18NYCRR-488.11 Environmental standardsDecember 23, 2024
- 18NYCRR-488.11 Environmental standardsDecember 23, 2024
- 18NYCRR-488.11 Environmental standardsApril 17, 2024
How that compares
Compared with the median licensed assisted living facility in New York. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 14 |
| Median facility in New York | 8 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| January 11, 2024 | complaint investigation | 0 |
| April 1, 2024 | complaint investigation | 0 |
| April 17, 2024 | complaint investigation | 1 |
| October 8, 2024 | complaint investigation | 1 |
| October 18, 2024 | complaint investigation | 1 |
| December 23, 2024 | relicensure inspection, complaint investigation | 5 |
| February 12, 2025 | complaint investigation | 0 |
| March 20, 2025 | complaint investigation | 4 |
| July 11, 2025 | complaint investigation | 1 |
| July 15, 2025 | complaint investigation | 1 |
| November 6, 2025 | complaint investigation | 0 |
| November 13, 2025 | complaint investigation | 0 |
| January 28, 2026 | complaint investigation | 0 |
| February 3, 2026 | complaint investigation | 0 |
| February 9, 2026 | complaint investigation | 0 |
What the citations cover
- Resident care 9
- Physical plant 3
- Emergency management 1
- Staffing and training 1
| Category | Citations |
|---|---|
| Resident care | 9 |
| Physical plant | 3 |
| Emergency management | 1 |
| Staffing and training | 1 |
Every visit on file since October 2022
As published by DOH, newest first, including visits that cited nothing. The wording is DOH’s own.
February 9, 2026 — complaint investigation, nothing cited
February 3, 2026 — complaint investigation, nothing cited
January 28, 2026 — complaint investigation, nothing cited
November 13, 2025 — complaint investigation, nothing cited
November 6, 2025 — complaint investigation, nothing cited
July 15, 2025 — complaint investigation, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-488.5 | Resident protections |
July 11, 2025 — complaint investigation, 1 citation
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
March 20, 2025 — complaint investigation, 4 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 10NYCRR-1001.10 | Resident services |
| 18NYCRR-488.12 | Disaster and emergency procedures |
| 18NYCRR-488.7 | Resident services |
February 12, 2025 — complaint investigation, nothing cited
December 23, 2024 — relicensure inspection, complaint investigation, 5 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 18NYCRR-488.11 | Environmental standards |
| 18NYCRR-488.11 | Environmental standards |
| 18NYCRR-488.4 | Admission and retention standards |
| 18NYCRR-488.4 | Admission and retention standards |
October 18, 2024 — complaint investigation, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-488.9 | Personnel |
October 8, 2024 — complaint investigation, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-488.7 | Resident services |
April 17, 2024 — complaint investigation, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-488.11 | Environmental standards |
April 1, 2024 — complaint investigation, nothing cited
January 11, 2024 — complaint investigation, nothing cited
Reflects the DOH record as pulled October 1, 2026. A recent visit may not appear yet. This is the New York state licensing record; it is not the federal nursing home survey and the two are never combined.