State assisted-living licensing record · Oregon ODHS · record as pulled September 18, 2026· Not the federal nursing home survey

Quail Crest Memory Care

2630 Lone Oak Way, Eugene, OR 97404 · Lane County · 80 licensed beds

ODHS facility ID 5MA243 · licensed, active · first licensed April 2000

The licence

Licensed by ODHS · Residential Care Facility · managed by Quail Crest Holdings, LLC

Licence details, as listed by ODHS
Licensed as
Residential Care Facility
Memory care endorsement
Yes
Accepts Medicaid
No
Current licensee since
August 1, 2019
33
Citations on file
Since September 2021
6
ODHS visits
3 routine inspections
0
Level 3 or 4
The serious level
5
Building-related
Physical plant · emergency

Position within Oregon

33 citations — more than 71% of the 572 licensed assisted living facilities in Oregon. Compared only within Oregon: a citation from ODHS means what it means in Oregon, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, and enforcement. The fire inspection of an Oregon assisted living or residential care facility is the State Fire Marshal's or the local fire authority's and is not published; what ODHS itself cites about the building — its fire and life safety rule, emergency and disaster planning, and the building requirements — is here. ODHS also publishes substantiated abuse and licensing complaint findings, licence conditions and civil penalties for each facility; none of that is republished. This record is the survey citations only. Adult foster homes, which Oregon licenses separately and which are mostly licensed to an individual, are not included.

Get an email about Quail Crest Memory Care

One email when it happens, from the ODHS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • C0420 Fire and Life Safety: SafetyMarch 6, 2025 · Level 2
  • C0422 Fire and Life Safety: Training For ResidentsMarch 6, 2025 · Level 2
  • C0555 Call System, Exit Door Alarm, Phones, TV or CableMarch 6, 2025 · Level 2
  • H1518 Individual Door Locks: Key AccessMarch 6, 2025 · Level 2
  • Z0173 Secure Outdoor Recreation AreaMarch 6, 2025 · Level 2

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Oregon. Within-state only.

This facility33Oregon median21
Citations on file over 5 years, compared
MeasureCitations
This facility33
Median facility in Oregon21

Visit history

Citations at each ODHS visit
22022-0832023-0232023-07202025-0322025-0532025-10
Citations at each ODHS visit
VisitTypeCitations
August 15, 2022state licensure survey2
February 7, 2023complaint investigation3
July 24, 2023state licensure survey3
March 6, 2025re-licensure survey20
May 20, 2025complaint investigation2
October 22, 2025kitchen inspection3

What the citations cover

Citations by category (TagProof's grouping)
  • Records and administration 9
  • Resident care 9
  • Staffing and training 6
  • Food service 4
  • Other 5
Citations by category
CategoryCitations
Records and administration9
Resident care9
Staffing and training6
Food service4
Life safety3
Physical plant2

Every visit on file since September 2021

As published by ODHS, newest first, including visits that cited nothing. The wording and the classes are ODHS’s own.

October 22, 2025 — kitchen inspection, 3 citations

Citations from the kitchen inspection on October 22, 2025
TagWhat ODHS checksSeverity levelCorrected
C0240Resident Services Meals, Food Sanitation RuleLevel 2—
C0455Inspections and Investigation: Insp IntervalLevel 2—
Z0142Administration ComplianceLevel 2—

May 20, 2025 — complaint investigation, 2 citations

Citations from the complaint investigation on May 20, 2025
TagWhat ODHS checksSeverity levelCorrected
C0360Staffing Requirements and Training: StaffingLevel 2—
C0363Acuity Based Staffing Tool - Updates & Staffing PlanLevel 2—

March 6, 2025 — re-licensure survey, 20 citations

Citations from the re-licensure survey on March 6, 2025
TagWhat ODHS checksSeverity levelCorrected
C0231Reporting & Investigating Abuse-Other ActionLevel 2—
C0260Service Plan: GeneralLevel 2—
C0270Change of Condition and MonitoringLevel 2—
C0280Resident Health ServicesLevel 2—
C0290Resident Health Services: On- and Off-Site Health ServicesLevel 2—
C0295Infection Prevention & ControlLevel 2—
C0360Staffing Requirements and Training: StaffingLevel 2—
C0362Acuity Based Staffing Tool - ABST TimeLevel 2—
C0363Acuity Based Staffing Tool - Updates & Staffing PlanLevel 2—
C0420Fire and Life Safety: SafetyLevel 2—
C0422Fire and Life Safety: Training For ResidentsLevel 2—
C0455Inspections and Investigation: Insp IntervalLevel 2—
C0555Call System, Exit Door Alarm, Phones, TV or CableLevel 2—
H1517Individual Privacy: Own UnitLevel 2—
H1518Individual Door Locks: Key AccessLevel 2—
Z0142Administration ComplianceLevel 2—
Z0162Compliance with Rules: Health CareLevel 2—
Z0163Nutrition and HydrationLevel 2—
Z0164ActivitiesLevel 2—
Z0173Secure Outdoor Recreation AreaLevel 2—

July 24, 2023 — state licensure survey, 3 citations

Citations from the state licensure survey on July 24, 2023
TagWhat ODHS checksSeverity levelCorrected
C0240Resident Services Meals, Food Sanitation RuleLevel 2November 21, 2023
C0455Inspections and Investigation: Insp IntervalLevel 2November 21, 2023
Z0142Administration ComplianceLevel 2November 21, 2023

February 7, 2023 — complaint investigation, 3 citations

Citations from the complaint investigation on February 7, 2023
TagWhat ODHS checksSeverity levelCorrected
C0010Licensing Complaint InvestigationLevel 2—
C0150Facility Administration: OperationLevel 2—
C0360Staffing Requirements and Training: StaffingLevel 2—

August 15, 2022 — state licensure survey, 2 citations

Citations from the state licensure survey on August 15, 2022
TagWhat ODHS checksSeverity levelCorrected
C0240Resident Services Meals, Food Sanitation RuleLevel 2October 14, 2022
Z0142Administration ComplianceLevel 2October 14, 2022

Reflects the ODHS record as pulled September 18, 2026. A recent visit may not appear yet. This is the Oregon state licensing record; it is not the federal nursing home survey and the two are never combined.