State assisted-living licensing record · Texas HHSC · record as pulled September 11, 2026· Not the federal nursing home survey

River Oaks Assisted Living and Memory Care

1530 E. Sandy Lake Rd, Coppell, TX 75019 · Dallas County · 86 licensed beds

HHSC licence number 147411 · licensed through June 15, 2028 · first licensed August 2013

The licence

Licensed by HHSC · Assisted Living Facility, Type B · Limited Liability Company (LLC) · managed by Legend Senior Living, LLC

Certifications and programs, as listed by HHSC
Alzheimer's certification
Yes, through 6/15/2028
Alzheimer's unit capacity
24
Accepts Medicaid
No
40
Citations on file
Since September 2021
3
HHSC visits
1 routine inspection
23
Life safety and building
Life safety · physical plant · emergency

Position within Texas

40 citations — more than 99% of the 1,995 licensed assisted living facilities in Texas. Compared only within Texas: a citation from HHSC means what it means in Texas, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Scope and severity, and enforcement. HHSC rates each finding on a scope-and-severity scale but does not publish the rating per facility, and it records fines and enforcement actions separately; neither is republished here. What is here is unusual among states: HHSC inspects fire and life safety itself and publishes those findings per facility, so this record carries a real life safety section.

Get an email about River Oaks Assisted Living and Memory Care

One email when it happens, from the HHSC record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Life safety and building citations

The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Texas. Within-state only.

This facility40Texas median2
Citations on file over 5 years, compared
MeasureCitations
This facility40
Median facility in Texas2

Visit history

Citations at each HHSC visit
162025-05242026-04
Citations at each HHSC visit
VisitTypeCitations
May 12, 2025health inspection16
April 9, 2026comprehensive inspection0
April 9, 2026life safety code inspection24

What the citations cover

Citations by category (TagProof's grouping)
  • Life safety 12
  • Emergency management 10
  • Records and administration 8
  • Staffing and training 5
  • Other 5
Citations by category
CategoryCitations
Life safety12
Emergency management10
Records and administration8
Staffing and training5
Uncatalogued tags1
Food service1
Resident care1
Medication1
Physical plant1

Every visit on file since September 2021

As published by HHSC, newest first, including visits that cited nothing. The wording is HHSC’s own.

April 9, 2026 — life safety code inspection, 24 citations

Citations from the life safety code inspection on April 9, 2026
What HHSC foundCorrected
The facility's plan failed to include the location of a current list of the facility's resident population.—
The facility failed to keep documentation about the fire alarm system onsite at the facility.—
The facility failed to inspect, test, and maintain carbon monoxide detection system components.—
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.—
The facility's plan failed to include a process that ensures communication with the EMC.—
The facility failed to ensure equipment could be accessed to the facility could inspect, test, and service the equipment.—
The facility failed to include a section addressing warning in the emergency preparedness and response plan.—
The facility failed to provide the minimum levels of illumination required in the facility.—
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.—
The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.—
The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.—
The facility failed to register with 2-1-1 Texas to assist the state in identifying persons who may need assistance in a disaster.—
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.—
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.—
The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan.—
The facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents.—
The facility failed to obtain pressure tests of gas piping in the facility.—
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.—
The facility failed to store oxygen provided by the facility in a safe and sanitary manner.—
The facility failed to inspect and test required smoke dampers.—
The facility failed to include a section addressing communication in the emergency preparedness and response plan.—
The facility's plan failed to document the contact information for the EMC for the area.—
The facility failed to notify each resident, next of kin, or legally authorized representative how to register for evacuation assistance with 2-1-1 Texas.—
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.—

April 9, 2026 — comprehensive inspection, nothing cited

May 12, 2025 — health inspection, 16 citations

Citations from the health inspection on May 12, 2025
What HHSC foundCorrected
The facility failed to post a copy of the most recent inspection report.—
The facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC.—
The facility failed to post the Provider Bill of Rights.—
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.—
The facility failed to keep a copy of the initial or annual search of the NAR and EMR in the employee's personnel file.—
The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.—
The facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program.—
The provider failed to post the facility license as required.—
The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.—
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.—
The facility failed to ensure each resident was free from abuse and unnecessary restraints.—
The provider failed to post the facility's normal 24- hour staffing patterns.—
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.—
The facility failed to conduct required fire drills and document fire drills on the required form.—
The provider failed to properly post or disclose to prospective residents the facility's normal 24-hour staffing pattern.—
The facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.—

Reflects the HHSC record as pulled September 11, 2026. A recent visit may not appear yet. This is the Texas state licensing record; it is not the federal nursing home survey and the two are never combined.