State assisted-living licensing record · Texas HHSC · record as pulled September 11, 2026· Not the federal nursing home survey
Mercy House
550 Rock St, New Braunfels, TX 78130 · Comal County · 16 licensed beds
HHSC licence number 312459 · licensed through June 1, 2028 · first licensed December 2007
The licence
Licensed by HHSC · Assisted Living Facility, Type B · Limited Liability Company (LLC)
Certifications and programs, as listed by HHSC
- Alzheimer's certification
- Yes, through 6/1/2028
- Alzheimer's unit capacity
- 16
- Accepts Medicaid
- No
Position within Texas
13 citations — more than 91% of the 1,995 licensed assisted living facilities in Texas. Compared only within Texas: a citation from HHSC means what it means in Texas, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Scope and severity, and enforcement. HHSC rates each finding on a scope-and-severity scale but does not publish the rating per facility, and it records fines and enforcement actions separately; neither is republished here. What is here is unusual among states: HHSC inspects fire and life safety itself and publishes those findings per facility, so this record carries a real life safety section.
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One email when it happens, from the HHSC record as it is pulled each month. No account; stop it any time with one click.
Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
- The facility failed to ensure portable fire extinguishers were mounted on hangers or brackets supplied with the fire extinguisher or mounted in a fire extinguisher cabinet, were protected from impact or dislodgement, and were mounted at the appropriate height based on the weight of the extinguisher.June 2, 2025
- The facility failed to ensure means of escape met the referenced codes and standards.June 2, 2025
- The facility failed to provide the minimum levels of illumination required in the facility.June 2, 2025
- The facility failed to inspect, test, and maintain fire sprinkler system components.June 2, 2025
- The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.June 2, 2025
- The facility failed to include a section addressing transportation in the emergency preparedness and response plan.June 2, 2025
- The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.June 2, 2025
- The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.June 2, 2025
- The facility failed to provide the required emergency preparedness and response plan training and conduct drills.June 2, 2025
- The facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents.June 2, 2025
- The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.June 2, 2025
- The failed to provide safe waste containers in smoking areas.June 2, 2025
How that compares
Compared with the median licensed assisted living facility in Texas. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 13 |
| Median facility in Texas | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| June 2, 2025 | comprehensive inspection | 0 |
| June 2, 2025 | life safety code inspection | 13 |
What the citations cover
- Life safety 6
- Emergency management 5
- Staffing and training 1
- Physical plant 1
| Category | Citations |
|---|---|
| Life safety | 6 |
| Emergency management | 5 |
| Staffing and training | 1 |
| Physical plant | 1 |
Every visit on file since September 2021
As published by HHSC, newest first, including visits that cited nothing. The wording is HHSC’s own.
June 2, 2025 — life safety code inspection, 13 citations
June 2, 2025 — comprehensive inspection, nothing cited
Reflects the HHSC record as pulled September 11, 2026. A recent visit may not appear yet. This is the Texas state licensing record; it is not the federal nursing home survey and the two are never combined.