State assisted-living licensing record · Texas HHSC · record as pulled September 11, 2026· Not the federal nursing home survey
The Outlook at Windhaven Forefront Living
5555 Windhaven Parkway, Plano, TX 75024 · Collin County · 62 licensed beds
HHSC licence number 312352 · licensed through December 2, 2027 · first licensed December 2024
The licence
Licensed by HHSC · Assisted Living Facility, Type B · Nonprofit Organization
Certifications and programs, as listed by HHSC
- Alzheimer's certification
- Yes, through 12/2/2027
- Alzheimer's unit capacity
- 24
- Accepts Medicaid
- No
Position within Texas
9 citations — more than 83% of the 1,995 licensed assisted living facilities in Texas. Compared only within Texas: a citation from HHSC means what it means in Texas, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Scope and severity, and enforcement. HHSC rates each finding on a scope-and-severity scale but does not publish the rating per facility, and it records fines and enforcement actions separately; neither is republished here. What is here is unusual among states: HHSC inspects fire and life safety itself and publishes those findings per facility, so this record carries a real life safety section.
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Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
- The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another.October 2, 2024 · corrected December 2, 2024
- The facility failed to ensure that interior wall and ceiling finishes met required surface burning characteristics.October 2, 2024 · corrected December 2, 2024
- The facility failed to ensure means of egress met the referenced codes and standards.October 2, 2024 · corrected December 2, 2024
- The facility failed to provide portable fire extinguishers that met the referenced codes and standards.October 2, 2024 · corrected December 2, 2024
- The facility failed to ensure that every bedroom was served by a toilet room, that toilet rooms were provided for all genders, and that general toilet and bathing rooms were accessible from common areas.October 2, 2024 · corrected December 2, 2024
- The facility failed to ensure a generator that provided emergency power for required emergency systems met the referenced codes and standards.October 2, 2024 · corrected December 2, 2024
How that compares
Compared with the median licensed assisted living facility in Texas. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 9 |
| Median facility in Texas | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| October 2, 2024 | life safety code inspection | 9 |
| February 21, 2025 | comprehensive inspection | 0 |
What the citations cover
- Life safety 4
- Physical plant 2
- Records and administration 1
- Resident care 1
- Other 1
| Category | Citations |
|---|---|
| Life safety | 4 |
| Physical plant | 2 |
| Records and administration | 1 |
| Resident care | 1 |
| Staffing and training | 1 |
Every visit on file since September 2021
As published by HHSC, newest first, including visits that cited nothing. The wording is HHSC’s own.
February 21, 2025 — comprehensive inspection, nothing cited
October 2, 2024 — life safety code inspection, 9 citations
Reflects the HHSC record as pulled September 11, 2026. A recent visit may not appear yet. This is the Texas state licensing record; it is not the federal nursing home survey and the two are never combined.