State assisted-living licensing record · Texas HHSC · record as pulled September 11, 2026· Not the federal nursing home survey

Twin Rivers Assisted Living and Memory Care

1720 N. Plano Road, Richardson, TX 75081 · Dallas County · 122 licensed beds

HHSC licence number 312527 · licensed through January 20, 2028 · first licensed March 2017

The licence

Licensed by HHSC · Assisted Living Facility, Type B · Limited Liability Company (LLC) · managed by Cpf Grace Management, LLC

Certifications and programs, as listed by HHSC

Alzheimer's certification: Yes, through 1/20/2028
Alzheimer's unit capacity: 21
Accepts Medicaid: No

Citations on file

Since September 2021

HHSC visits

1 routine inspection

Life safety and building

Life safety · physical plant · emergency

Position within Texas

17 citations — more than 94% of the 1,995 licensed assisted living facilities in Texas. Compared only within Texas: a citation from HHSC means what it means in Texas, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Scope and severity, and enforcement. HHSC rates each finding on a scope-and-severity scale but does not publish the rating per facility, and it records fines and enforcement actions separately; neither is republished here. What is here is unusual among states: HHSC inspects fire and life safety itself and publishes those findings per facility, so this record carries a real life safety section.

Get an email about Twin Rivers Assisted Living and Memory Care

One email when it happens, from the HHSC record as it is pulled each month. No account; stop it any time with one click.

Life safety and building citations

The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.

The facility failed to conduct required fire drills and document fire drills on the required form.March 6, 2025
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.October 3, 2022 · corrected November 14, 2022
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.October 3, 2022 · corrected November 11, 2022
The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards.October 3, 2022 · corrected November 17, 2022
The facility failed to provide required emergency lighting.October 3, 2022 · corrected November 14, 2022
The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.October 3, 2022 · corrected November 11, 2022
The facility failed to conduct required fire drills and document fire drills on the required form.October 3, 2022 · corrected November 1, 2022

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Texas. Within-state only.

Citations on file over 5 years, compared
Measure	Citations
This facility	17
Median facility in Texas	2

Visit history

Citations at each HHSC visit

Citations at each HHSC visit
Visit	Type	Citations
October 3, 2022	life safety code inspection	6
March 6, 2025	health inspection	11
March 6, 2025	comprehensive inspection	0

What the citations cover

Citations by category (TagProof's grouping)

Life safety 4
Staffing and training 3
Records and administration 2
Uncatalogued tags 2
Other 6

Citations by category
Category	Citations
Life safety	4
Staffing and training	3
Records and administration	2
Uncatalogued tags	2
Food service	2
Emergency management	2
Medication	1
Physical plant	1

Every visit on file since September 2021

As published by HHSC, newest first, including visits that cited nothing. The wording is HHSC’s own.

March 6, 2025 — health inspection, 11 citations

Citations from the health inspection on March 6, 2025
What HHSC found	Corrected
The facility failed to store, serve, or reheat foods at the appropriate temperatures.	—
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.	—
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.	—
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.	—
The facility failed to ensure effective hair restraints were worn to prevent food contamination.	—
The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection.	—
The facility failed to conduct criminal history checks of employees and applicants.	—
The facility failed to have documented evidence showing that it had explained and provided a copy of the disclosure statement to the resident, family, or responsible party prior to admitting a resident.	—
The facility failed to search the NAR and EMR annually.	—
The facility failed to conduct required fire drills and document fire drills on the required form.	—
The facility failed to ensure that the manager was on duty and managing only one facility, or for small type A facilities responsible for no more than 16 residents in no more than four facilities and available when off- site.	—

March 6, 2025 — comprehensive inspection, nothing cited

October 3, 2022 — life safety code inspection, 6 citations

Citations from the life safety code inspection on October 3, 2022
What HHSC found	Corrected
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.	November 14, 2022
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.	November 11, 2022
The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards.	November 17, 2022
The facility failed to provide required emergency lighting.	November 14, 2022
The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.	November 11, 2022
The facility failed to conduct required fire drills and document fire drills on the required form.	November 1, 2022

Reflects the HHSC record as pulled September 11, 2026. A recent visit may not appear yet. This is the Texas state licensing record; it is not the federal nursing home survey and the two are never combined.