State assisted-living licensing record · Texas HHSC · record as pulled September 11, 2026· Not the federal nursing home survey

Susan Home Care INC

8426 Cascade Ridge Dr, San Antonio, TX 78239 · Bexar County · 10 licensed beds

HHSC licence number 145932 · licensed, enforcement action pending through November 24, 2026 · first licensed May 2005

The licence

Licensed by HHSC · Assisted Living Facility, Type A · FOR-PROFIT CORPORATION

Certifications and programs, as listed by HHSC

Alzheimer's certification: No
Accepts Medicaid: No

Citations on file

Since September 2021

HHSC visits

1 routine inspection

Life safety and building

Life safety · physical plant · emergency

Position within Texas

26 citations — more than 98% of the 1,995 licensed assisted living facilities in Texas. Compared only within Texas: a citation from HHSC means what it means in Texas, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Scope and severity, and enforcement. HHSC rates each finding on a scope-and-severity scale but does not publish the rating per facility, and it records fines and enforcement actions separately; neither is republished here. What is here is unusual among states: HHSC inspects fire and life safety itself and publishes those findings per facility, so this record carries a real life safety section.

Get an email about Susan Home Care INC

One email when it happens, from the HHSC record as it is pulled each month. No account; stop it any time with one click.

Life safety and building citations

The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Texas. Within-state only.

Citations on file over 5 years, compared
Measure	Citations
This facility	26
Median facility in Texas	2

Visit history

Citations at each HHSC visit

Citations at each HHSC visit
Visit	Type	Citations
October 18, 2025	comprehensive inspection	0
October 18, 2025	life safety code inspection	20
October 18, 2025	health inspection	6

What the citations cover

Citations by category (TagProof's grouping)

Life safety 10
Emergency management 5
Resident care 3
Staffing and training 2
Other 6

Citations by category
Category	Citations
Life safety	10
Emergency management	5
Resident care	3
Staffing and training	2
Medication	2
Physical plant	2
Food service	1
Records and administration	1

Every visit on file since September 2021

As published by HHSC, newest first, including visits that cited nothing. The wording is HHSC’s own.

October 18, 2025 — health inspection, 6 citations

Citations from the health inspection on October 18, 2025
What HHSC found	Corrected
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.	—
The facility failed to ensure effective hair restraints were worn to prevent food contamination.	—
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.	—
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.	—
The facility failed to provide a locked area for all medications.	—
The facility failed to keep current and complete personnel records.	—

October 18, 2025 — life safety code inspection, 20 citations

Citations from the life safety code inspection on October 18, 2025
What HHSC found	Corrected
The facility failed to maintain a current printed copy of the plan in a location accessible to all staff, residents, and residents legally authorized representatives	—
The facility failed to keep documentation about the fire sprinkler system onsite at the facility.	—
The facility's plan failed to include the location of a current list of the facility's resident population.	—
The facility failed to maintain outdoor areas in good condition and to keep outdoor areas free of fire or health hazards.	—
The facility failed to include a section addressing warning in the emergency preparedness and response plan.	—
The facility failed to provide the minimum levels of illumination required in the facility.	—
The facility failed to inspect, test, and maintain fire sprinkler system components.	—
The facility failed to keep walls and ceilings in good condition.	—
The facility failed to ensure the building electrical system met the referenced codes and standards.	—
The facility failed to ensure resident room doors in a building that has fire sprinklers would latch in their frames.	—
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.	—
The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.	—
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.	—
The facility failed to provide furnishings for a resident who did not provide their own furnishings.	—
The facility failed to provide the minimum required number of bathtubs or showers.	—
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.	—
The facility failed to conduct required fire drills and document fire drills on the required form.	—
The facility failed to include a section addressing communication in the emergency preparedness and response plan.	—
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.	—
The facility failed to correct a site or building condition that was a fire, health, or physical hazard.	—

October 18, 2025 — comprehensive inspection, nothing cited

Reflects the HHSC record as pulled September 11, 2026. A recent visit may not appear yet. This is the Texas state licensing record; it is not the federal nursing home survey and the two are never combined.