State assisted-living licensing record · Texas HHSC · record as pulled September 11, 2026· Not the federal nursing home survey
Whitby Pointe Senior Living
5996 Whitby Rd, San Antonio, TX 78240 · Bexar County · 60 licensed beds
HHSC licence number 312956 · licensed through September 1, 2028
The licence
Licensed by HHSC · Assisted Living Facility, Type B · Limited Liability Company (LLC) · managed by Sh1 Midstate Mgmt LLC
Certifications and programs, as listed by HHSC
- Alzheimer's certification
- No
- Accepts Medicaid
- No
Position within Texas
8 citations — more than 81% of the 1,995 licensed assisted living facilities in Texas. Compared only within Texas: a citation from HHSC means what it means in Texas, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Scope and severity, and enforcement. HHSC rates each finding on a scope-and-severity scale but does not publish the rating per facility, and it records fines and enforcement actions separately; neither is republished here. What is here is unusual among states: HHSC inspects fire and life safety itself and publishes those findings per facility, so this record carries a real life safety section.
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Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
- The facility failed to provide smoke compartmentation where required.October 28, 2025
- The facility failed to inspect, test, and maintain fire sprinkler system components.October 28, 2025
- The facility failed to ensure portable fire extinguishers were properly sized based on the referenced codes and standards.October 28, 2025
- The facility failed to keep walls and ceilings in good condition.October 28, 2025
- The facility failed to ensure means of egress met the referenced codes and standards.October 28, 2025
- The facility failed to inspect, test, and maintain fire alarm system components.October 28, 2025
How that compares
Compared with the median licensed assisted living facility in Texas. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 8 |
| Median facility in Texas | 2 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| June 20, 2025 | health inspection | 2 |
| October 28, 2025 | life safety code inspection | 6 |
| October 28, 2025 | comprehensive inspection | 0 |
What the citations cover
- Life safety 5
- Staffing and training 1
- Physical plant 1
- Records and administration 1
| Category | Citations |
|---|---|
| Life safety | 5 |
| Staffing and training | 1 |
| Physical plant | 1 |
| Records and administration | 1 |
Every visit on file since September 2021
As published by HHSC, newest first, including visits that cited nothing. The wording is HHSC’s own.
October 28, 2025 — life safety code inspection, 6 citations
October 28, 2025 — comprehensive inspection, nothing cited
June 20, 2025 — health inspection, 2 citations
| What HHSC found | Corrected |
|---|---|
| The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information. | — |
| The facility manager and designee failed to enroll in an emergency communication system in accordance with instructions from HHSC. | — |
Reflects the HHSC record as pulled September 11, 2026. A recent visit may not appear yet. This is the Texas state licensing record; it is not the federal nursing home survey and the two are never combined.