State assisted-living licensing record · Utah DLBC · record as pulled September 22, 2026· Not the federal nursing home survey
Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care
92 South 800 East, Orem, UT 84097 · Utah County · 32 licensed beds
DLBC facility ID 106530 · licence F23-106530 · licensed, regulated through March 31, 2027 · first licensed July 2004
The licence
Licensed by DLBC · Assisted living facility, Type II
Licence details, as listed by the Office of Licensing
- Licensed as
- Assisted living facility, Type II
- Licence
- F23-106530
- First regulated
- July 22, 2004
- Licence expires
- March 31, 2027
- Capacity
- 32
Position within Utah
13 citations — more than 94% of the 228 licensed assisted living facilities in Utah. Compared only within Utah: a citation from DLBC means what it means in Utah, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, fines, and the licensor's narrative. The fire inspection of a Utah assisted living facility is the State Fire Marshal's or the local fire authority's and is not published; what the Office of Licensing itself cites about the building — its physical environment, maintenance, secure-unit and emergency and disaster rules — is here. Civil money penalties, appeals, and the licensor's statements of what was found and how it was corrected are in the state's record and are not republished. A technical-assistance note is not a citation and is not counted. Type I and Type II facilities are both here; other licence types are not.
Get an email about Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care
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Building-related citations
The citation about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- R432-270-26-10 Emergency SuppliesDecember 2, 2024 · Low · corrected December 19, 2024
How that compares
Compared with the median licensed assisted living facility in Utah. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 13 |
| Median facility in Utah | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| June 11, 2024 | follow-up inspection | 0 |
| August 7, 2024 | unannounced, annual inspection | 0 |
| October 8, 2024 | follow-up inspection | 1 |
| November 27, 2024 | follow-up inspection | 0 |
| December 2, 2024 | follow-up, additional follow-up inspection | 1 |
| December 19, 2024 | follow-up, additional follow-up inspection | 0 |
| March 20, 2025 | complaint, investigation | 11 |
| April 28, 2025 | follow-up inspection | 0 |
| May 4, 2026 | unannounced, annual inspection | 0 |
What the citations cover
- Records and administration 7
- Resident care 5
- Emergency management 1
| Category | Citations |
|---|---|
| Records and administration | 7 |
| Resident care | 5 |
| Emergency management | 1 |
Every visit on file since September 2023
As published by DLBC, newest first, including visits that cited nothing. The wording and the classes are DLBC’s own.
May 4, 2026 — unannounced, annual inspection, nothing cited
April 28, 2025 — follow-up inspection, nothing cited
March 20, 2025 — complaint, investigation, 11 citations
| Tag | What DLBC checks | Noncompliance level | Corrected |
|---|---|---|---|
| R380-600-7-16 | Critical incidents reporting requirements | Moderate | April 28, 2025 |
| R380-600-7-16 | Critical incidents reporting requirements | Moderate | April 28, 2025 |
| R380-600-7-16 | Critical incidents reporting requirements | Moderate | April 28, 2025 |
| R380-80-4-1 | Provider shall protect each client | Moderate | April 28, 2025 |
| R380-80-4-1 | Provider shall protect each client | Moderate | April 28, 2025 |
| R380-80-4-1 | Provider shall protect each client | Moderate | April 28, 2025 |
| R432-270-10-5 | Residents Rights | Moderate | April 28, 2025 |
| R432-270-8-1 | Administrator Duties | Moderate | April 28, 2025 |
| R432-270-8-1 | Administrator Duties | Moderate | April 28, 2025 |
| R432-270-8-1 | Administrator Duties | Moderate | April 28, 2025 |
| R432-270-8-1 | Administrator Duties | Moderate | April 28, 2025 |
December 19, 2024 — follow-up, additional follow-up inspection, nothing cited
December 2, 2024 — follow-up, additional follow-up inspection, 1 citation
| Tag | What DLBC checks | Noncompliance level | Corrected |
|---|---|---|---|
| R432-270-26-10 | Emergency Supplies | Low | December 19, 2024 |
November 27, 2024 — follow-up inspection, nothing cited
October 8, 2024 — follow-up inspection, 1 citation
| Tag | What DLBC checks | Noncompliance level | Corrected |
|---|---|---|---|
| R432-270-11-10 | Type II Hospice Patients | Low | October 8, 2024 |
August 7, 2024 — unannounced, annual inspection, nothing cited
June 11, 2024 — follow-up inspection, nothing cited
Reflects the DLBC record as pulled September 22, 2026. A recent visit may not appear yet. This is the Utah state licensing record; it is not the federal nursing home survey and the two are never combined.