State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey
Charter Senior Living of Newport News
655 Denbigh Boulevard, Newport News, VA 23608 · City of Newport News · 104 licensed beds
VDSS licence ID 45781 · licence 1104840 · licensed for one year through December 30, 2026
The licence
Licensed by VDSS · Assisted Living Facility
Licence details, as listed by VDSS
- Licence term
- One-year licence, expires December 30, 2026
- Licensed for
- special care unit for serious cognitive impairment; non-ambulatory residents; assisted living care
114
Citations on file
Since September 2021
14
VDSS visits
4 routine inspections
20
Building-related
Physical plant · emergency
Position within Virginia
114 citations — more than 96% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.
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Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 22VAC40-73-950 Emergency preparedness and response planDecember 18, 2025
- 22VAC40-73-950 Emergency preparedness and response planDecember 18, 2025
- 22VAC40-73-980 Emergency equipment and suppliesDecember 18, 2025
- 22VAC40-73-860 General requirementsDecember 23, 2024
- 22VAC40-73-870 Maintenance of buildings and groundsDecember 23, 2024
- 22VAC40-73-890 Lighting and lighting fixturesDecember 23, 2024
- 22VAC40-73-970 Fire and emergency evacuation drillsDecember 23, 2024
- 22VAC40-73-970 Fire and emergency evacuation drillsDecember 23, 2024
- 22VAC40-73-990 Plan for resident emergencies and practice exerciseDecember 23, 2024
- 22VAC40-73-870 Maintenance of buildings and groundsAugust 15, 2024
- 22VAC40-73-870 Maintenance of buildings and groundsMay 6, 2024
- 22VAC40-73-950 Emergency preparedness and response planMay 6, 2024
- 22VAC40-73-960 Fire and emergency evacuation planMay 6, 2024
- 22VAC40-73-960 Fire and emergency evacuation planMay 6, 2024
- 22VAC40-73-990 Plan for resident emergencies and practice exerciseMay 6, 2024
- 22VAC40-73-980 Emergency equipment and suppliesJune 5, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsMarch 21, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsDecember 15, 2022
- 22VAC40-73-870 Maintenance of buildings and groundsDecember 15, 2022
- 22VAC40-73-940 Fire safety: compliance with state regulations and local fire ordinancesMarch 29, 2022
How that compares
Compared with the median licensed assisted living facility in Virginia. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 114 |
| Median facility in Virginia | 18 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| March 29, 2022 | renewal inspection | 7 |
| December 15, 2022 | complaint investigation | 19 |
| March 21, 2023 | complaint investigation | 6 |
| June 5, 2023 | renewal inspection | 14 |
| August 31, 2023 | monitoring inspection | 3 |
| August 31, 2023 | complaint investigation | 1 |
| April 3, 2024 | complaint investigation | 2 |
| May 6, 2024 | renewal inspection | 23 |
| August 15, 2024 | monitoring inspection | 9 |
| September 10, 2024 | complaint investigation | 2 |
| December 23, 2024 | renewal inspection | 16 |
| May 12, 2025 | complaint investigation | 7 |
| December 18, 2025 | other visit | 0 |
| December 18, 2025 | other visit | 5 |
What the citations cover
- Resident care 43
- Staffing and training 23
- Medication 17
- Emergency management 11
- Other 20
| Category | Citations |
|---|---|
| Resident care | 43 |
| Staffing and training | 23 |
| Medication | 17 |
| Emergency management | 11 |
| Physical plant | 8 |
| Records and administration | 7 |
| Food service | 4 |
| Life safety | 1 |
Every visit on file since September 2021
As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.
December 18, 2025 — other visit, 5 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-550 | Resident rights |
| 22VAC40-73-610 | Menus for meals and snacks |
| 22VAC40-73-950 | Emergency preparedness and response plan |
| 22VAC40-73-950 | Emergency preparedness and response plan |
| 22VAC40-73-980 | Emergency equipment and supplies |
December 18, 2025 — other visit, nothing cited
May 12, 2025 — complaint investigation, 7 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-640 | Medication management plan and reference materials |
| 22VAC40-73-650 | Physician's or other prescriber's order |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-70 | Incident reports |
December 23, 2024 — renewal inspection, 16 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-1080 | Applicability |
| 22VAC40-73-120 | Staff orientation and initial training |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-380 | Resident personal and social information |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-550 | Resident rights |
| 22VAC40-73-610 | Menus for meals and snacks |
| 22VAC40-73-660 | Storage of medications |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-700 | Oxygen therapy |
| 22VAC40-73-860 | General requirements |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-890 | Lighting and lighting fixtures |
| 22VAC40-73-970 | Fire and emergency evacuation drills |
| 22VAC40-73-970 | Fire and emergency evacuation drills |
| 22VAC40-73-990 | Plan for resident emergencies and practice exercise |
September 10, 2024 — complaint investigation, 2 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-40 | Licensee |
| 22VAC40-73-640 | Medication management plan and reference materials |
August 15, 2024 — monitoring inspection, 9 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-290 | Work schedule and posting |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-50 | Disclosure |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-80-120 | Terms of the license |
| 22VAC40-90-40 | General requirements |
May 6, 2024 — renewal inspection, 23 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-210 | Direct care staff training |
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-260 | First aid and CPR certification |
| 22VAC40-73-260 | First aid and CPR certification |
| 22VAC40-73-290 | Work schedule and posting |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-380 | Resident personal and social information |
| 22VAC40-73-410 | Orientation and related information for residents |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-580 | Food service and nutrition |
| 22VAC40-73-640 | Medication management plan and reference materials |
| 22VAC40-73-660 | Storage of medications |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-950 | Emergency preparedness and response plan |
| 22VAC40-73-960 | Fire and emergency evacuation plan |
| 22VAC40-73-960 | Fire and emergency evacuation plan |
| 22VAC40-73-990 | Plan for resident emergencies and practice exercise |
| 22VAC40-90-40 | General requirements |
April 3, 2024 — complaint investigation, 2 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-1140 | Staff training |
| 22VAC40-73-310 | Admission and retention of residents |
August 31, 2023 — monitoring inspection, 3 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-450 | Individualized service plans |
August 31, 2023 — complaint investigation, 1 citation
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-450 | Individualized service plans |
June 5, 2023 — renewal inspection, 14 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-210 | Direct care staff training |
| 22VAC40-73-210 | Direct care staff training |
| 22VAC40-73-260 | First aid and CPR certification |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-350 | Sex offender information |
| 22VAC40-73-380 | Resident personal and social information |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-580 | Food service and nutrition |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-980 | Emergency equipment and supplies |
| 22VAC40-90-40 | General requirements |
March 21, 2023 — complaint investigation, 6 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-220 | Private duty personnel |
| 22VAC40-73-440 | Uniform assessment instrument (UAI) |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-70 | Incident reports |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
December 15, 2022 — complaint investigation, 19 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-1140 | Staff training |
| 22VAC40-73-1140 | Staff training |
| 22VAC40-73-120 | Staff orientation and initial training |
| 22VAC40-73-300 | Communication among staff |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-325 | Fall risk rating |
| 22VAC40-73-350 | Sex offender information |
| 22VAC40-73-410 | Orientation and related information for residents |
| 22VAC40-73-440 | Uniform assessment instrument (UAI) |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-50 | Disclosure |
| 22VAC40-73-640 | Medication management plan and reference materials |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-90-40 | General requirements |
March 29, 2022 — renewal inspection, 7 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-325 | Fall risk rating |
| 22VAC40-73-440 | Uniform assessment instrument (UAI) |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-550 | Resident rights |
| 22VAC40-73-940 | Fire safety: compliance with state regulations and local fire ordinances |
Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.