State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey

Heart & Soul III ALF

611 19th Street, Newport News, VA 23607 · City of Newport News · 27 licensed beds

VDSS licence ID 35545 · licence 1104113 · licensed for two years through October 7, 2026

The licence

Licensed by VDSS · Assisted Living Facility

Licence details, as listed by VDSS
Licence term
Two-year licence, expires October 7, 2026
Licensed for
ambulatory residents only
5
Citations on file
Since September 2021
8
VDSS visits
3 routine inspections
0
Building-related
Physical plant · emergency

Position within Virginia

5 citations — more than 17% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.

Get an email about Heart & Soul III ALF

One email when it happens, from the VDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Virginia. Within-state only.

This facility5Virginia median18
Citations on file over 5 years, compared
MeasureCitations
This facility5
Median facility in Virginia18

Visit history

Citations at each VDSS visit
02021-1002022-1032023-1002024-0822024-1002025-0402025-10
Citations at each VDSS visit
VisitTypeCitations
October 6, 2021renewal inspection0
October 4, 2022renewal inspection0
October 10, 2023monitoring inspection3
August 14, 2024complaint investigation0
October 17, 2024renewal inspection2
April 18, 2025complaint investigation0
April 18, 2025complaint investigation0
October 9, 2025monitoring inspection0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 2
  • Food service 1
  • Records and administration 1
  • Medication 1
Citations by category
CategoryCitations
Resident care2
Food service1
Records and administration1
Medication1

Every visit on file since September 2021

As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.

October 9, 2025 — monitoring inspection, nothing cited

April 18, 2025 — complaint investigation, nothing cited

April 18, 2025 — complaint investigation, nothing cited

October 17, 2024 — renewal inspection, 2 citations

Citations from the renewal inspection on October 17, 2024
TagWhat VDSS checks
22VAC40-73-450Individualized service plans
22VAC40-73-610Menus for meals and snacks

August 14, 2024 — complaint investigation, nothing cited

October 10, 2023 — monitoring inspection, 3 citations

Citations from the monitoring inspection on October 10, 2023
TagWhat VDSS checks
22VAC40-73-550Resident rights
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-70Incident reports

October 4, 2022 — renewal inspection, nothing cited

October 6, 2021 — renewal inspection, nothing cited

Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.