State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey
Hilton Plaza, Inc.
311 Main Street, Newport News, VA 23601 · City of Newport News · 71 licensed beds
VDSS licence ID 8355 · licence 16497 · licensed for two years through June 30, 2028
The licence
Licensed by VDSS · Assisted Living Facility
Licence details, as listed by VDSS
- Licence term
- Two-year licence, expires June 30, 2028
- Licensed for
- assisted living care; ambulatory residents only
98
Citations on file
Since September 2021
16
VDSS visits
5 routine inspections
23
Building-related
Physical plant · emergency
Position within Virginia
98 citations — more than 95% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.
Get an email about Hilton Plaza, Inc.
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Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 22VAC40-73-860 General requirementsApril 14, 2025
- 22VAC40-73-870 Maintenance of buildings and groundsFebruary 24, 2025
- 22VAC40-73-750 Resident roomsDecember 12, 2024
- 22VAC40-73-860 General requirementsOctober 15, 2024
- 22VAC40-73-880 Heating, ventilation, and coolingAugust 5, 2024
- 22VAC40-73-750 Resident roomsJune 12, 2024
- 22VAC40-73-870 Maintenance of buildings and groundsJune 12, 2024
- 22VAC40-73-750 Resident roomsMarch 27, 2023
- 22VAC40-73-750 Resident roomsMarch 27, 2023
- 22VAC40-73-820 SmokingMarch 27, 2023
- 22VAC40-73-820 SmokingMarch 27, 2023
- 22VAC40-73-860 General requirementsMarch 27, 2023
- 22VAC40-73-860 General requirementsMarch 27, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsMarch 27, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsMarch 27, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsMarch 27, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsMarch 27, 2023
- 22VAC40-73-890 Lighting and lighting fixturesMarch 27, 2023
- 22VAC40-73-925 Toilet, face/hand washing, and bathing suppliesMarch 27, 2023
- 22VAC40-73-930 Provisions for signaling and call systemsMarch 27, 2023
- 22VAC40-73-960 Fire and emergency evacuation planMarch 27, 2023
- 22VAC40-73-990 Plan for resident emergencies and practice exerciseMarch 27, 2023
- 22VAC40-73-870 Maintenance of buildings and groundsJune 28, 2022
How that compares
Compared with the median licensed assisted living facility in Virginia. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 98 |
| Median facility in Virginia | 18 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| June 3, 2022 | complaint investigation | 1 |
| June 3, 2022 | complaint investigation | 1 |
| June 28, 2022 | renewal inspection | 16 |
| March 27, 2023 | renewal inspection | 39 |
| March 27, 2023 | complaint investigation | 4 |
| February 14, 2024 | complaint investigation | 0 |
| June 12, 2024 | renewal inspection | 10 |
| August 5, 2024 | monitoring inspection | 10 |
| October 15, 2024 | monitoring inspection | 5 |
| December 12, 2024 | monitoring inspection | 2 |
| February 24, 2025 | monitoring inspection | 3 |
| April 14, 2025 | monitoring inspection | 4 |
| June 2, 2025 | renewal inspection | 0 |
| May 11, 2026 | renewal inspection | 0 |
| May 11, 2026 | monitoring inspection | 0 |
| August 14, 2026 | complaint investigation | 3 |
What the citations cover
- Resident care 44
- Physical plant 18
- Staffing and training 13
- Medication 9
- Other 14
| Category | Citations |
|---|---|
| Resident care | 44 |
| Physical plant | 18 |
| Staffing and training | 13 |
| Medication | 9 |
| Records and administration | 5 |
| Food service | 4 |
| Life safety | 3 |
| Emergency management | 2 |
Every visit on file since September 2021
As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.
August 14, 2026 — complaint investigation, 3 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-440 | Uniform assessment instrument (UAI) |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-610 | Menus for meals and snacks |
May 11, 2026 — renewal inspection, nothing cited
May 11, 2026 — monitoring inspection, nothing cited
June 2, 2025 — renewal inspection, nothing cited
April 14, 2025 — monitoring inspection, 4 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-410 | Orientation and related information for residents |
| 22VAC40-73-860 | General requirements |
February 24, 2025 — monitoring inspection, 3 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
December 12, 2024 — monitoring inspection, 2 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-750 | Resident rooms |
October 15, 2024 — monitoring inspection, 5 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-860 | General requirements |
August 5, 2024 — monitoring inspection, 10 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-120 | Staff orientation and initial training |
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-290 | Work schedule and posting |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-550 | Resident rights |
| 22VAC40-73-70 | Incident reports |
| 22VAC40-73-880 | Heating, ventilation, and cooling |
June 12, 2024 — renewal inspection, 10 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-100 | Infection control program |
| 22VAC40-73-240 | Volunteers |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-650 | Physician's or other prescriber's order |
| 22VAC40-73-660 | Storage of medications |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-750 | Resident rooms |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
February 14, 2024 — complaint investigation, nothing cited
March 27, 2023 — renewal inspection, 39 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-150 | Administrator provisions and responsibilities |
| 22VAC40-73-160 | Administrator training |
| 22VAC40-73-210 | Direct care staff training |
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-290 | Work schedule and posting |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-325 | Fall risk rating |
| 22VAC40-73-350 | Sex offender information |
| 22VAC40-73-380 | Resident personal and social information |
| 22VAC40-73-410 | Orientation and related information for residents |
| 22VAC40-73-430 | Discharge of residents |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-50 | Disclosure |
| 22VAC40-73-550 | Resident rights |
| 22VAC40-73-610 | Menus for meals and snacks |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-680 | Administration of medications and related provisions |
| 22VAC40-73-750 | Resident rooms |
| 22VAC40-73-750 | Resident rooms |
| 22VAC40-73-820 | Smoking |
| 22VAC40-73-820 | Smoking |
| 22VAC40-73-860 | General requirements |
| 22VAC40-73-860 | General requirements |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-890 | Lighting and lighting fixtures |
| 22VAC40-73-925 | Toilet, face/hand washing, and bathing supplies |
| 22VAC40-73-930 | Provisions for signaling and call systems |
| 22VAC40-73-960 | Fire and emergency evacuation plan |
| 22VAC40-73-990 | Plan for resident emergencies and practice exercise |
| 22VAC40-90-40 | General requirements |
March 27, 2023 — complaint investigation, 4 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-325 | Fall risk rating |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-650 | Physician's or other prescriber's order |
| 22VAC40-73-70 | Incident reports |
June 28, 2022 — renewal inspection, 16 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-210 | Direct care staff training |
| 22VAC40-73-250 | Staff records and health requirements |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-310 | Admission and retention of residents |
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-380 | Resident personal and social information |
| 22VAC40-73-390 | Resident agreement with facility |
| 22VAC40-73-410 | Orientation and related information for residents |
| 22VAC40-73-440 | Uniform assessment instrument (UAI) |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-580 | Food service and nutrition |
| 22VAC40-73-610 | Menus for meals and snacks |
| 22VAC40-73-640 | Medication management plan and reference materials |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-90-40 | General requirements |
June 3, 2022 — complaint investigation, 1 citation
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-460 | Personal care services and general supervision and care |
June 3, 2022 — complaint investigation, 1 citation
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-80 | Management and control of resident funds |
Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.