State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey

The Laurels Retirement & Assisted Living

5635 BSG Drive, Norton, VA 24273 · Wise County · 51 licensed beds

VDSS licence ID 33160 · licence 1103963 · licensed for three years through December 3, 2026

The licence

Licensed by VDSS · Assisted Living Facility

Licence details, as listed by VDSS
Licence term
Three-year licence, expires December 3, 2026
Licensed for
assisted living care; non-ambulatory residents
22
Citations on file
Since September 2021
17
VDSS visits
2 routine inspections
5
Building-related
Physical plant · emergency

Position within Virginia

22 citations — more than 57% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.

Get an email about The Laurels Retirement & Assisted Living

One email when it happens, from the VDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • 22VAC40-73-870 Maintenance of buildings and groundsDecember 16, 2025
  • 22VAC40-73-870 Maintenance of buildings and groundsDecember 16, 2025
  • 22VAC40-73-990 Plan for resident emergencies and practice exerciseDecember 3, 2025
  • 22VAC40-73-990 Plan for resident emergencies and practice exerciseDecember 3, 2025
  • 22VAC40-73-870 Maintenance of buildings and groundsNovember 6, 2025

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Virginia. Within-state only.

This facility22Virginia median18
Citations on file over 5 years, compared
MeasureCitations
This facility22
Median facility in Virginia18

Visit history

Citations at each VDSS visit
02021-1002022-1202023-0702023-1002024-1202025-0452025-1042025-1152025-1242025-1212026-0232026-0402026-05
Citations at each VDSS visit
VisitTypeCitations
October 4, 2021renewal inspection0
December 13, 2022monitoring inspection0
July 12, 2023complaint investigation0
October 24, 2023renewal inspection0
December 13, 2024monitoring inspection0
April 4, 2025complaint investigation0
October 23, 2025complaint investigation5
November 6, 2025complaint investigation4
December 3, 2025complaint investigation5
December 16, 2025complaint investigation2
December 16, 2025monitoring inspection2
December 16, 2025complaint investigation0
February 3, 2026monitoring inspection1
February 3, 2026complaint investigation0
April 22, 2026monitoring inspection2
April 22, 2026monitoring inspection1
May 22, 2026monitoring inspection0

What the citations cover

Citations by category (TagProof's grouping)
  • Medication 11
  • Physical plant 3
  • Food service 2
  • Resident care 2
  • Other 4
Citations by category
CategoryCitations
Medication11
Physical plant3
Food service2
Resident care2
Emergency management2
Staffing and training1
Records and administration1

Every visit on file since September 2021

As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.

May 22, 2026 — monitoring inspection, nothing cited

April 22, 2026 — monitoring inspection, 2 citations

Citations from the monitoring inspection on April 22, 2026
TagWhat VDSS checks
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-680Administration of medications and related provisions

April 22, 2026 — monitoring inspection, 1 citation

Citations from the monitoring inspection on April 22, 2026
TagWhat VDSS checks
22VAC40-73-680Administration of medications and related provisions

February 3, 2026 — monitoring inspection, 1 citation

Citations from the monitoring inspection on February 3, 2026
TagWhat VDSS checks
22VAC40-73-200Direct care staff qualifications

February 3, 2026 — complaint investigation, nothing cited

December 16, 2025 — monitoring inspection, 2 citations

Citations from the monitoring inspection on December 16, 2025
TagWhat VDSS checks
22VAC40-73-870Maintenance of buildings and grounds
22VAC40-73-870Maintenance of buildings and grounds

December 16, 2025 — complaint investigation, 2 citations

Citations from the complaint investigation on December 16, 2025
TagWhat VDSS checks
22VAC40-73-325Fall risk rating
22VAC40-73-450Individualized service plans

December 16, 2025 — complaint investigation, nothing cited

December 3, 2025 — complaint investigation, 5 citations

Citations from the complaint investigation on December 3, 2025
TagWhat VDSS checks
22VAC40-73-580Food service and nutrition
22VAC40-73-610Menus for meals and snacks
22VAC40-73-650Physician's or other prescriber's order
22VAC40-73-990Plan for resident emergencies and practice exercise
22VAC40-73-990Plan for resident emergencies and practice exercise

November 6, 2025 — complaint investigation, 4 citations

Citations from the complaint investigation on November 6, 2025
TagWhat VDSS checks
22VAC40-73-660Storage of medications
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-70Incident reports
22VAC40-73-870Maintenance of buildings and grounds

October 23, 2025 — complaint investigation, 5 citations

Citations from the complaint investigation on October 23, 2025
TagWhat VDSS checks
22VAC40-73-640Medication management plan and reference materials
22VAC40-73-650Physician's or other prescriber's order
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-680Administration of medications and related provisions

April 4, 2025 — complaint investigation, nothing cited

December 13, 2024 — monitoring inspection, nothing cited

October 24, 2023 — renewal inspection, nothing cited

July 12, 2023 — complaint investigation, nothing cited

December 13, 2022 — monitoring inspection, nothing cited

October 4, 2021 — renewal inspection, nothing cited

Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.