State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey
Lillian's Loving Care
3736 Turnpike Road, Portsmouth, VA 23701 · City of Portsmouth · 32 licensed beds
VDSS licence ID 30612 · licence 1103840 · licensed for two years through June 15, 2028
The licence
Licensed by VDSS · Assisted Living Facility
Licence details, as listed by VDSS
- Licence term
- Two-year licence, expires June 15, 2028
- Licensed for
- non-ambulatory residents; assisted living care
Position within Virginia
19 citations — more than 51% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.
Get an email about Lillian's Loving Care
One email when it happens, from the VDSS record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 22VAC40-73-970 Fire and emergency evacuation drillsMay 12, 2026
- 22VAC40-73-870 Maintenance of buildings and groundsMay 8, 2025
- 22VAC40-73-860 General requirementsMay 16, 2023
- 22VAC40-73-750 Resident roomsDecember 17, 2021
- 22VAC40-73-860 General requirementsDecember 17, 2021
- 22VAC40-73-870 Maintenance of buildings and groundsDecember 17, 2021
- 22VAC40-73-870 Maintenance of buildings and groundsDecember 17, 2021
- 22VAC40-73-925 Toilet, face/hand washing, and bathing suppliesDecember 17, 2021
How that compares
Compared with the median licensed assisted living facility in Virginia. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 19 |
| Median facility in Virginia | 18 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| December 17, 2021 | complaint investigation | 7 |
| April 19, 2022 | renewal inspection | 2 |
| May 16, 2023 | renewal inspection | 4 |
| May 16, 2024 | renewal inspection | 2 |
| December 13, 2024 | complaint investigation | 1 |
| May 8, 2025 | monitoring inspection | 1 |
| May 12, 2026 | renewal inspection | 2 |
What the citations cover
- Physical plant 7
- Resident care 4
- Records and administration 2
- Medication 2
- Other 4
| Category | Citations |
|---|---|
| Physical plant | 7 |
| Resident care | 4 |
| Records and administration | 2 |
| Medication | 2 |
| Food service | 2 |
| Emergency management | 1 |
| Staffing and training | 1 |
Every visit on file since September 2021
As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.
May 12, 2026 — renewal inspection, 2 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-45 | Minimum amount for liability insurance disclosure |
| 22VAC40-73-970 | Fire and emergency evacuation drills |
May 8, 2025 — monitoring inspection, 1 citation
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-870 | Maintenance of buildings and grounds |
December 13, 2024 — complaint investigation, 1 citation
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-660 | Storage of medications |
May 16, 2024 — renewal inspection, 2 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-320 | Physical examination and report |
| 22VAC40-73-450 | Individualized service plans |
May 16, 2023 — renewal inspection, 4 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-210 | Direct care staff training |
| 22VAC40-73-450 | Individualized service plans |
| 22VAC40-73-640 | Medication management plan and reference materials |
| 22VAC40-73-860 | General requirements |
April 19, 2022 — renewal inspection, 2 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-520 | Activity and recreational requirements |
| 22VAC40-73-580 | Food service and nutrition |
December 17, 2021 — complaint investigation, 7 citations
| Tag | What VDSS checks |
|---|---|
| 22VAC40-73-40 | Licensee |
| 22VAC40-73-610 | Menus for meals and snacks |
| 22VAC40-73-750 | Resident rooms |
| 22VAC40-73-860 | General requirements |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-870 | Maintenance of buildings and grounds |
| 22VAC40-73-925 | Toilet, face/hand washing, and bathing supplies |
Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.