State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey

Lillian's Loving Care

3736 Turnpike Road, Portsmouth, VA 23701 · City of Portsmouth · 32 licensed beds

VDSS licence ID 30612 · licence 1103840 · licensed for two years through June 15, 2028

The licence

Licensed by VDSS · Assisted Living Facility

Licence details, as listed by VDSS
Licence term
Two-year licence, expires June 15, 2028
Licensed for
non-ambulatory residents; assisted living care
19
Citations on file
Since September 2021
7
VDSS visits
4 routine inspections
8
Building-related
Physical plant · emergency

Position within Virginia

19 citations — more than 51% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.

Get an email about Lillian's Loving Care

One email when it happens, from the VDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Virginia. Within-state only.

This facility19Virginia median18
Citations on file over 5 years, compared
MeasureCitations
This facility19
Median facility in Virginia18

Visit history

Citations at each VDSS visit
72021-1222022-0442023-0522024-0512024-1212025-0522026-05
Citations at each VDSS visit
VisitTypeCitations
December 17, 2021complaint investigation7
April 19, 2022renewal inspection2
May 16, 2023renewal inspection4
May 16, 2024renewal inspection2
December 13, 2024complaint investigation1
May 8, 2025monitoring inspection1
May 12, 2026renewal inspection2

What the citations cover

Citations by category (TagProof's grouping)
  • Physical plant 7
  • Resident care 4
  • Records and administration 2
  • Medication 2
  • Other 4
Citations by category
CategoryCitations
Physical plant7
Resident care4
Records and administration2
Medication2
Food service2
Emergency management1
Staffing and training1

Every visit on file since September 2021

As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.

May 12, 2026 — renewal inspection, 2 citations

Citations from the renewal inspection on May 12, 2026
TagWhat VDSS checks
22VAC40-73-45Minimum amount for liability insurance disclosure
22VAC40-73-970Fire and emergency evacuation drills

May 8, 2025 — monitoring inspection, 1 citation

Citations from the monitoring inspection on May 8, 2025
TagWhat VDSS checks
22VAC40-73-870Maintenance of buildings and grounds

December 13, 2024 — complaint investigation, 1 citation

Citations from the complaint investigation on December 13, 2024
TagWhat VDSS checks
22VAC40-73-660Storage of medications

May 16, 2024 — renewal inspection, 2 citations

Citations from the renewal inspection on May 16, 2024
TagWhat VDSS checks
22VAC40-73-320Physical examination and report
22VAC40-73-450Individualized service plans

May 16, 2023 — renewal inspection, 4 citations

Citations from the renewal inspection on May 16, 2023
TagWhat VDSS checks
22VAC40-73-210Direct care staff training
22VAC40-73-450Individualized service plans
22VAC40-73-640Medication management plan and reference materials
22VAC40-73-860General requirements

April 19, 2022 — renewal inspection, 2 citations

Citations from the renewal inspection on April 19, 2022
TagWhat VDSS checks
22VAC40-73-520Activity and recreational requirements
22VAC40-73-580Food service and nutrition

December 17, 2021 — complaint investigation, 7 citations

Citations from the complaint investigation on December 17, 2021
TagWhat VDSS checks
22VAC40-73-40Licensee
22VAC40-73-610Menus for meals and snacks
22VAC40-73-750Resident rooms
22VAC40-73-860General requirements
22VAC40-73-870Maintenance of buildings and grounds
22VAC40-73-870Maintenance of buildings and grounds
22VAC40-73-925Toilet, face/hand washing, and bathing supplies

Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.