State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey

Discovery Village at the West End

2422 University Park Boulevard, Richmond, VA 23233 · Henrico County · 105 licensed beds

VDSS licence ID 46417 · licence 1104885 · licensed for two years through March 16, 2028

The licence

Licensed by VDSS · Assisted Living Facility

Licence details, as listed by VDSS
Licence term
Two-year licence, expires March 16, 2028
Licensed for
assisted living care; non-ambulatory residents; special care unit for serious cognitive impairment
49
Citations on file
Since September 2021
38
VDSS visits
4 routine inspections
8
Building-related
Physical plant · emergency

Position within Virginia

49 citations — more than 84% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.

Get an email about Discovery Village at the West End

One email when it happens, from the VDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Virginia. Within-state only.

This facility49Virginia median18
Citations on file over 5 years, compared
MeasureCitations
This facility49
Median facility in Virginia18

Visit history

Citations at each VDSS visit
22021-1132021-1142021-1252022-0262022-0402022-0762022-0832023-0142023-0252023-0402023-0832024-0222024-0302024-0502024-0702024-0702024-0902024-1102025-0312025-0702025-0802025-1152026-0202026-0302026-0802026-09
Citations at each VDSS visit
VisitTypeCitations
November 10, 2021monitoring inspection2
November 16, 2021monitoring inspection3
December 9, 2021monitoring inspection4
February 23, 2022complaint investigation2
February 23, 2022monitoring inspection3
April 4, 2022renewal inspection6
July 1, 2022complaint investigation0
August 11, 2022complaint investigation2
August 11, 2022monitoring inspection0
August 11, 2022monitoring inspection4
January 13, 2023complaint investigation1
January 13, 2023complaint investigation2
February 9, 2023monitoring inspection1
February 9, 2023complaint investigation3
April 25, 2023complaint investigation3
April 25, 2023renewal inspection2
August 14, 2023monitoring inspection0
February 7, 2024renewal inspection3
March 12, 2024complaint investigation2
March 12, 2024complaint investigation0
May 30, 2024complaint investigation0
July 1, 2024monitoring inspection0
July 30, 2024complaint investigation0
July 30, 2024complaint investigation0
September 10, 2024complaint investigation0
September 10, 2024complaint investigation0
November 12, 2024complaint investigation0
March 5, 2025monitoring inspection0
March 5, 2025complaint investigation0
July 16, 2025complaint investigation1
July 16, 2025complaint investigation0
August 28, 2025complaint investigation0
November 3, 2025complaint investigation0
February 17, 2026complaint investigation0
February 17, 2026renewal inspection5
March 4, 2026complaint investigation0
August 5, 2026complaint investigation0
September 3, 2026complaint investigation0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 20
  • Staffing and training 8
  • Medication 7
  • Records and administration 6
  • Other 8
Citations by category
CategoryCitations
Resident care20
Staffing and training8
Medication7
Records and administration6
Emergency management4
Physical plant2
Life safety2

Every visit on file since September 2021

As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.

September 3, 2026 — complaint investigation, nothing cited

August 5, 2026 — complaint investigation, nothing cited

March 4, 2026 — complaint investigation, nothing cited

February 17, 2026 — renewal inspection, 5 citations

Citations from the renewal inspection on February 17, 2026
TagWhat VDSS checks
22VAC40-73-250Staff records and health requirements
22VAC40-73-440Uniform assessment instrument (UAI)
22VAC40-73-450Individualized service plans
22VAC40-73-970Fire and emergency evacuation drills
22VAC40-73-990Plan for resident emergencies and practice exercise

February 17, 2026 — complaint investigation, nothing cited

November 3, 2025 — complaint investigation, nothing cited

August 28, 2025 — complaint investigation, nothing cited

July 16, 2025 — complaint investigation, 1 citation

Citations from the complaint investigation on July 16, 2025
TagWhat VDSS checks
22VAC40-73-110Staff general qualifications

July 16, 2025 — complaint investigation, nothing cited

March 5, 2025 — monitoring inspection, nothing cited

March 5, 2025 — complaint investigation, nothing cited

November 12, 2024 — complaint investigation, nothing cited

September 10, 2024 — complaint investigation, nothing cited

September 10, 2024 — complaint investigation, nothing cited

July 30, 2024 — complaint investigation, nothing cited

July 30, 2024 — complaint investigation, nothing cited

July 1, 2024 — monitoring inspection, nothing cited

May 30, 2024 — complaint investigation, nothing cited

March 12, 2024 — complaint investigation, 2 citations

Citations from the complaint investigation on March 12, 2024
TagWhat VDSS checks
22VAC40-73-450Individualized service plans
22VAC40-73-450Individualized service plans

March 12, 2024 — complaint investigation, nothing cited

February 7, 2024 — renewal inspection, 3 citations

Citations from the renewal inspection on February 7, 2024
TagWhat VDSS checks
22VAC40-73-200Direct care staff qualifications
22VAC40-73-210Direct care staff training
22VAC40-73-720Do Not Resuscitate Orders

August 14, 2023 — monitoring inspection, nothing cited

April 25, 2023 — complaint investigation, 3 citations

Citations from the complaint investigation on April 25, 2023
TagWhat VDSS checks
22VAC40-73-1090Assessment
22VAC40-73-310Admission and retention of residents
22VAC40-73-650Physician's or other prescriber's order

April 25, 2023 — renewal inspection, 2 citations

Citations from the renewal inspection on April 25, 2023
TagWhat VDSS checks
22VAC40-73-1180Environmental precautions
22VAC40-73-450Individualized service plans

February 9, 2023 — monitoring inspection, 1 citation

Citations from the monitoring inspection on February 9, 2023
TagWhat VDSS checks
22VAC40-73-450Individualized service plans

February 9, 2023 — complaint investigation, 3 citations

Citations from the complaint investigation on February 9, 2023
TagWhat VDSS checks
22VAC40-73-40Licensee
22VAC40-73-460Personal care services and general supervision and care
22VAC40-73-70Incident reports

January 13, 2023 — complaint investigation, 2 citations

Citations from the complaint investigation on January 13, 2023
TagWhat VDSS checks
22VAC40-73-320Physical examination and report
22VAC40-73-440Uniform assessment instrument (UAI)

January 13, 2023 — complaint investigation, 1 citation

Citations from the complaint investigation on January 13, 2023
TagWhat VDSS checks
22VAC40-73-560Resident records

August 11, 2022 — monitoring inspection, 4 citations

Citations from the monitoring inspection on August 11, 2022
TagWhat VDSS checks
22VAC40-73-220Private duty personnel
22VAC40-73-440Uniform assessment instrument (UAI)
22VAC40-73-450Individualized service plans
22VAC40-73-460Personal care services and general supervision and care

August 11, 2022 — complaint investigation, 2 citations

Citations from the complaint investigation on August 11, 2022
TagWhat VDSS checks
22VAC40-73-40Licensee
22VAC40-73-450Individualized service plans

August 11, 2022 — monitoring inspection, nothing cited

July 1, 2022 — complaint investigation, nothing cited

April 4, 2022 — renewal inspection, 6 citations

Citations from the renewal inspection on April 4, 2022
TagWhat VDSS checks
22VAC40-73-1030Staff training
22VAC40-73-250Staff records and health requirements
22VAC40-73-450Individualized service plans
22VAC40-73-960Fire and emergency evacuation plan
22VAC40-73-970Fire and emergency evacuation drills
22VAC40-90-40General requirements

February 23, 2022 — monitoring inspection, 3 citations

Citations from the monitoring inspection on February 23, 2022
TagWhat VDSS checks
22VAC40-73-450Individualized service plans
22VAC40-73-460Personal care services and general supervision and care
22VAC40-73-930Provisions for signaling and call systems

February 23, 2022 — complaint investigation, 2 citations

Citations from the complaint investigation on February 23, 2022
TagWhat VDSS checks
22VAC40-73-870Maintenance of buildings and grounds
22VAC40-73-930Provisions for signaling and call systems

December 9, 2021 — monitoring inspection, 4 citations

Citations from the monitoring inspection on December 9, 2021
TagWhat VDSS checks
22VAC40-73-40Licensee
22VAC40-73-640Medication management plan and reference materials
22VAC40-73-670Qualifications and supervision of staff administering medications
22VAC40-73-680Administration of medications and related provisions

November 16, 2021 — monitoring inspection, 3 citations

Citations from the monitoring inspection on November 16, 2021
TagWhat VDSS checks
22VAC40-73-325Fall risk rating
22VAC40-73-40Licensee
22VAC40-73-640Medication management plan and reference materials

November 10, 2021 — monitoring inspection, 2 citations

Citations from the monitoring inspection on November 10, 2021
TagWhat VDSS checks
22VAC40-73-640Medication management plan and reference materials
22VAC40-73-680Administration of medications and related provisions

Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.