State assisted-living licensing record · Virginia VDSS · record as pulled September 22, 2026· Not the federal nursing home survey

Jeanne's Elderly Care

1682 Monterey Road, Roanoke, VA 24019 · City of Roanoke · 8 licensed beds

VDSS licence ID 34157 · licence 1104032 · licensed for one year through November 5, 2026

The licence

Licensed by VDSS · Assisted Living Facility

Licence details, as listed by VDSS
Licence term
One-year licence, expires November 5, 2026
Licensed for
assisted living care; non-ambulatory residents
48
Citations on file
Since September 2021
15
VDSS visits
3 routine inspections
3
Building-related
Physical plant · emergency

Position within Virginia

48 citations — more than 83% of the 575 licensed assisted living facilities in Virginia. Compared only within Virginia: a citation from VDSS means what it means in Virginia, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and life safety inspection, severity, and enforcement. The fire inspection of a Virginia assisted living facility is the State Fire Marshal's or the local fire official's and is not published; what VDSS itself cites about the building — its buildings-and-grounds, fire safety and emergency preparedness standards — is here. VDSS assigns no severity to a violation, and the facility's plan of correction is not republished. Sanctions, civil penalties and licence actions are recorded separately and not republished. VDSS publishes no first-licence date; a facility appears on the newly licensed page by the date of its initial inspection where the record shows one. Adult day centers and children's facilities are other licence types and are not included.

Get an email about Jeanne's Elderly Care

One email when it happens, from the VDSS record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

How that compares

Citations on file over 5 years

Compared with the median licensed assisted living facility in Virginia. Within-state only.

This facility48Virginia median18
Citations on file over 5 years, compared
MeasureCitations
This facility48
Median facility in Virginia18

Visit history

Citations at each VDSS visit
122022-0302022-0842022-1022023-1022024-0132024-0302024-0412024-0552024-0992025-0352025-0802025-0832025-0922026-04
Citations at each VDSS visit
VisitTypeCitations
March 28, 2022monitoring inspection12
August 4, 2022monitoring inspection0
October 14, 2022renewal inspection4
October 6, 2023renewal inspection2
January 9, 2024complaint investigation2
March 6, 2024complaint investigation3
April 15, 2024complaint investigation0
May 6, 2024complaint investigation1
September 10, 2024monitoring inspection5
March 26, 2025complaint investigation2
March 26, 2025complaint investigation7
August 7, 2025complaint investigation5
August 26, 2025complaint investigation0
September 22, 2025renewal inspection3
April 9, 2026complaint investigation2

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 19
  • Medication 13
  • Records and administration 5
  • Staffing and training 5
  • Other 6
Citations by category
CategoryCitations
Resident care19
Medication13
Records and administration5
Staffing and training5
Food service3
Physical plant2
Emergency management1

Every visit on file since September 2021

As published by VDSS, newest first, including visits that cited nothing. The wording is VDSS’s own.

April 9, 2026 — complaint investigation, 2 citations

Citations from the complaint investigation on April 9, 2026
TagWhat VDSS checks
22VAC40-73-250Staff records and health requirements
22VAC40-73-660Storage of medications

September 22, 2025 — renewal inspection, 3 citations

Citations from the renewal inspection on September 22, 2025
TagWhat VDSS checks
22VAC40-73-1070Environmental precautions
22VAC40-73-680Administration of medications and related provisions
22VAC40-80-120Terms of the license

August 26, 2025 — complaint investigation, nothing cited

August 7, 2025 — complaint investigation, 5 citations

Citations from the complaint investigation on August 7, 2025
TagWhat VDSS checks
22VAC40-73-100Infection control program
22VAC40-73-100Infection control program
22VAC40-73-450Individualized service plans
22VAC40-73-470Health care services
22VAC40-73-70Incident reports

March 26, 2025 — complaint investigation, 7 citations

Citations from the complaint investigation on March 26, 2025
TagWhat VDSS checks
22VAC40-73-280Staffing
22VAC40-73-440Uniform assessment instrument (UAI)
22VAC40-73-580Food service and nutrition
22VAC40-73-580Food service and nutrition
22VAC40-73-620Oversight of special diets
22VAC40-73-650Physician's or other prescriber's order
22VAC40-73-70Incident reports

March 26, 2025 — complaint investigation, 2 citations

Citations from the complaint investigation on March 26, 2025
TagWhat VDSS checks
22VAC40-73-470Health care services
22VAC40-73-70Incident reports

September 10, 2024 — monitoring inspection, 5 citations

Citations from the monitoring inspection on September 10, 2024
TagWhat VDSS checks
22VAC40-73-250Staff records and health requirements
22VAC40-73-260First aid and CPR certification
22VAC40-73-50Disclosure
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-950Emergency preparedness and response plan

May 6, 2024 — complaint investigation, 1 citation

Citations from the complaint investigation on May 6, 2024
TagWhat VDSS checks
22VAC40-73-450Individualized service plans

April 15, 2024 — complaint investigation, nothing cited

March 6, 2024 — complaint investigation, 3 citations

Citations from the complaint investigation on March 6, 2024
TagWhat VDSS checks
22VAC40-73-130Reports of abuse, neglect, or exploitation
22VAC40-73-310Admission and retention of residents
22VAC40-73-440Uniform assessment instrument (UAI)

January 9, 2024 — complaint investigation, 2 citations

Citations from the complaint investigation on January 9, 2024
TagWhat VDSS checks
22VAC40-73-100Infection control program
22VAC40-73-650Physician's or other prescriber's order

October 6, 2023 — renewal inspection, 2 citations

Citations from the renewal inspection on October 6, 2023
TagWhat VDSS checks
22VAC40-73-450Individualized service plans
22VAC40-73-640Medication management plan and reference materials

October 14, 2022 — renewal inspection, 4 citations

Citations from the renewal inspection on October 14, 2022
TagWhat VDSS checks
22VAC40-73-440Uniform assessment instrument (UAI)
22VAC40-73-450Individualized service plans
22VAC40-73-450Individualized service plans
22VAC40-73-680Administration of medications and related provisions

August 4, 2022 — monitoring inspection, nothing cited

March 28, 2022 — monitoring inspection, 12 citations

Citations from the monitoring inspection on March 28, 2022
TagWhat VDSS checks
22VAC40-73-100Infection control program
22VAC40-73-200Direct care staff qualifications
22VAC40-73-320Physical examination and report
22VAC40-73-450Individualized service plans
22VAC40-73-450Individualized service plans
22VAC40-73-640Medication management plan and reference materials
22VAC40-73-640Medication management plan and reference materials
22VAC40-73-650Physician's or other prescriber's order
22VAC40-73-680Administration of medications and related provisions
22VAC40-73-690Medication review
22VAC40-73-700Oxygen therapy
22VAC40-73-860General requirements

Reflects the VDSS record as pulled September 22, 2026. A recent visit may not appear yet. This is the Virginia state licensing record; it is not the federal nursing home survey and the two are never combined.