State assisted-living licensing record · Arizona ADHS · record as pulled September 14, 2026· Not the federal nursing home survey
Intouch at Highlands LLC
19918 North 65th Avenue, Glendale, AZ 85308 · Maricopa County · 5 licensed beds
ADHS licence number AL13092H · licensed, active through September 24, 2026 · first licensed September 2024
The licence
Licensed by ADHS · Assisted Living Home
Services, as licensed by ADHS
- Directed care services
- Licensed for 5
- Personal care services
- Licensed
- Supervisory care services
- Licensed
Position within Arizona
5 citations — more than 59% of the 2,219 licensed assisted living facilities in Arizona. Compared only within Arizona: a citation from ADHS means what it means in Arizona, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety inspection, and severity. The fire inspection of an assisted living facility is the local fire department's, and ADHS does not publish it. What ADHS does cite about safety is here, under its own emergency and safety standards: evacuation and elopement drills, the annual fire inspection report on file, smoke detectors and extinguishers. ADHS does not rate a deficiency's severity, and its enforcement actions are recorded separately and not republished.
Get an email about Intouch at Highlands LLC
One email when it happens, from the ADHS record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citation about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- R9-10-820 Environmental StandardsDecember 19, 2025 · POC due February 23, 2026
How that compares
Compared with the median licensed assisted living facility in Arizona. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 5 |
| Median facility in Arizona | 3 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| August 29, 2024 | compliance inspection | 0 |
| November 15, 2024 | monitoring visit | 0 |
| December 19, 2025 | compliance inspection | 5 |
What the citations cover
- Records and administration 1
- Medication 1
- Food service 1
- Resident care 1
- Other 1
| Category | Citations |
|---|---|
| Records and administration | 1 |
| Medication | 1 |
| Food service | 1 |
| Resident care | 1 |
| Physical plant | 1 |
Every visit on file since September 2023
As published by ADHS, newest first, including visits that cited nothing. The wording is ADHS’s own.
December 19, 2025 — compliance inspection, 5 citations
November 15, 2024 — monitoring visit, nothing cited
August 29, 2024 — compliance inspection, nothing cited
Reflects the ADHS record as pulled September 14, 2026. A recent visit may not appear yet. This is the Arizona state licensing record; it is not the federal nursing home survey and the two are never combined.