State assisted-living licensing record · Florida AHCA · record as pulled September 11, 2026· Not the federal nursing home survey
New Era
815 W Daughtery Rd, Lakeland, FL 33809-3121 · Polk County · 60 licensed beds
AHCA file number 11966320 · licence 10535 · licensed, in litigation through January 17, 2026 · first licensed January 2022
The licence
Licensed by AHCA · Assisted Living Facility · For-Profit
Emergency power plan, as filed with AHCA
- Emergency Power Supports: Air Conditioning
- Yes
- Emergency Power Supports: Life Safety Systems
- Yes
- Emergency Power Supports: Lights
- Yes
- Emergency Power Supports: Refrigeration
- Yes
- Plan Approval: Approval Date
- Dec 22, 2017
- Implementation Date: Implement Date
- Mar 04, 2019
- Implementation Extended Until: Extension End Date
- Jan 01, 2019
- Cooling Method: Air Conditioner
- Yes
- Cooling Method: Fans
- Yes
- Areas Cooled: Common Areas
- Yes
- Areas Cooled: Dining Room
- Yes
- Areas Cooled: Living room
- Yes
- Areas Cooled Location: Within Facility
- Yes
- Square Footage Cooled: Sq Ft Cooled
- 2612
- Number of People to use Cooled Space: Number of people
- 60
Position within Florida
34 citations — more than 97% of the 3,013 licensed assisted living facilities in Florida. Compared only within Florida: a citation from AHCA means what it means in Florida, and there is no national assisted living record to compare to. Counted over 5 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and life safety. In Florida the fire safety inspection of an assisted living facility is done by the local fire authority under the Florida Fire Prevention Code, not by AHCA, and those reports are not part of this record. What AHCA does cite about the building — physical plant, emergency management and emergency power — is here.
Get an email about New Era
One email when it happens, from the AHCA record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- A0152 Physical Plant - Safe Living Environment / OtherJanuary 29, 2026 · Class III · corrected March 26, 2026
- A0152 Physical Plant - Safe Living Environment / OtherMay 15, 2025 · Class I · corrected June 17, 2025
- A0180 Emergency ManagementMay 15, 2025 · Class II · corrected June 13, 2025
- A0152 Physical Plant - Safe Living Environment / OtherNovember 25, 2024 · Class III · corrected January 15, 2025
- CZ830 Emergency Management PlanningNovember 25, 2024 · Class III · corrected January 15, 2025
- A0152 Physical Plant - Safe Living Environment / OtherJanuary 11, 2024 · Class III · corrected February 21, 2024
- A0181 Emergency Plan ApprovalFebruary 9, 2023 · Class III · corrected March 16, 2023
How that compares
Compared with the median licensed assisted living facility in Florida. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 34 |
| Median facility in Florida | 5 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| May 10, 2022 | routine licensure inspection | 2 |
| February 9, 2023 | complaint investigation | 3 |
| July 6, 2023 | complaint investigation | 4 |
| December 12, 2023 | routine licensure inspection | 0 |
| January 11, 2024 | complaint investigation | 1 |
| September 3, 2024 | complaint investigation | 0 |
| November 25, 2024 | complaint investigation | 2 |
| May 15, 2025 | complaint investigation | 2 |
| May 30, 2025 | monitoring visit | 1 |
| June 17, 2025 | complaint investigation | 0 |
| September 24, 2025 | complaint investigation | 0 |
| December 1, 2025 | routine licensure inspection | 18 |
| January 29, 2026 | complaint investigation | 1 |
What the citations cover
- Staffing and training 12
- Records and administration 9
- Resident care 5
- Physical plant 4
- Other 4
| Category | Citations |
|---|---|
| Staffing and training | 12 |
| Records and administration | 9 |
| Resident care | 5 |
| Physical plant | 4 |
| Emergency management | 3 |
| Food service | 1 |
Every visit on file since September 2021
As published by AHCA, newest first, including visits that cited nothing. The wording and the classes are AHCA’s own.
January 29, 2026 — complaint investigation, 1 citation
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0152 | Physical Plant - Safe Living Environment / Other | Class III | March 26, 2026 |
December 1, 2025 — routine licensure inspection, 18 citations
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0032 | Resident Care - Elopement Standards | Class III | March 26, 2026 |
| A0077 | Staffing Standards - Administrators | Class III | January 29, 2026 |
| A0078 | Staffing Standards - Staff | Class III | March 26, 2026 |
| A0081 | Training - Staff In-Service | Class III | March 26, 2026 |
| A0082 | Training - HIV/AIDS | Class III | March 26, 2026 |
| A0084 | Training - Assistance with Self-Administered Meds & Medication Management | Class III | January 29, 2026 |
| A0085 | Training - Nutrition & Food Service | Class III | March 26, 2026 |
| A0090 | Do Not Resuscitate Orders | Class III | March 26, 2026 |
| A0127 | Fiscal - Liability Insurance | Class III | January 29, 2026 |
| A0160 | Records - Facility | Class III | March 26, 2026 |
| A0161 | Records - Staff | Class III | March 26, 2026 |
| A0162 | Records - Resident | Class III | January 29, 2026 |
| AL241 | Limited Mental Health - Records | Class III | March 26, 2026 |
| AL243 | Limited Mental Health - Training | Class III | March 26, 2026 |
| AN277 | Limited Nursing Services - Resident Care Standards | Class III | March 26, 2026 |
| ZZ814 | Background Screening Clearinghouse | Unclassified | March 26, 2026 |
| ZZ816 | Background Screening; Compliance Attestation | Unclassified | March 26, 2026 |
| ZZ875 | Alzheimer's Disease / Dementia - Training | Unclassified | March 26, 2026 |
September 24, 2025 — complaint investigation, nothing cited
June 17, 2025 — complaint investigation, nothing cited
May 30, 2025 — monitoring visit, 1 citation
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0165 | Risk Management & Quality Assurance | Class III | January 29, 2026 |
May 15, 2025 — complaint investigation, 2 citations
November 25, 2024 — complaint investigation, 2 citations
September 3, 2024 — complaint investigation, nothing cited
January 11, 2024 — complaint investigation, 1 citation
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0152 | Physical Plant - Safe Living Environment / Other | Class III | February 21, 2024 |
December 12, 2023 — routine licensure inspection, nothing cited
July 6, 2023 — complaint investigation, 4 citations
| Tag | What AHCA checks | Class | Corrected |
|---|---|---|---|
| A0026 | Resident Care - Social & Leisure Activities | Class III | August 23, 2023 |
| A0081 | Training - Staff In-Service | Class III | August 23, 2023 |
| A0084 | Training - Assistance with Self-Administered Meds & Medication Management | Class III | August 23, 2023 |
| AL243 | Limited Mental Health - Training | Class III | August 23, 2023 |
February 9, 2023 — complaint investigation, 3 citations
AHCA also holds 13 older citations for this facility from before September 2021, outside the 5-year window these pages use. They are on the state’s own record.
Reflects the AHCA record as pulled September 11, 2026. A recent visit may not appear yet. This is the Florida state licensing record; it is not the federal nursing home survey and the two are never combined.