State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey
Phoenix Assisted Care
201 West High Street, Cary, NC 27513 · Wake County · 120 licensed beds
DHSR facility ID 920896 · licence HAL-092-131 · licensed through December 31, 2026
The licence
Licensed by DHSR · Adult care home · managed by Phoenix Assisted Care LLC
Licence details, as listed by DHSR
- Licensed as
- Adult care home
- Licence
- HAL-092-131
- Licence expires
- December 31, 2026
Position within North Carolina
27 citations — more than 93% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.
Get an email about Phoenix Assisted Care
One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.
Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
How that compares
Compared with the median licensed assisted living facility in North Carolina. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 27 |
| Median facility in North Carolina | 6 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| September 6, 2024 | annual inspection, complaint investigation, follow-up | 6 |
| November 20, 2024 | complaint investigation, follow-up | 7 |
| February 13, 2025 | complaint investigation, follow-up | 10 |
| April 26, 2025 | complaint investigation, follow-up | 4 |
| August 7, 2025 | follow-up | 0 |
What the citations cover
- Resident care 14
- Medication 6
- Physical plant 5
- Staffing and training 2
| Category | Citations |
|---|---|
| Resident care | 14 |
| Medication | 6 |
| Physical plant | 5 |
| Staffing and training | 2 |
Every visit on file since October 2023
As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.
August 7, 2025 — follow-up, nothing cited
April 26, 2025 — complaint investigation, follow-up, 4 citations
February 13, 2025 — complaint investigation, follow-up, 10 citations
| Tag | What DHSR checks |
|---|---|
| D079 | Housekeeping and Furnishings |
| D087 | Housekeeping And Furnishings |
| D129 | Qualifications Of Activity Director |
| D255 | Resident Assessment |
| D269 | Personal Care and Supervision |
| D273 | Health Care |
| D276 | (3-4) Health Care |
| D317 | Activities Program |
| D338 | Resident Rights |
| D367 | Medication Administration |
November 20, 2024 — complaint investigation, follow-up, 7 citations
September 6, 2024 — annual inspection, complaint investigation, follow-up, 6 citations
DHSR also holds 10 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.
Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.