State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey

Navion of Cotswold

3610 Randolph Road, Charlotte, NC 28211 · Mecklenburg County · 104 licensed beds

DHSR facility ID 970113 · licence HAL-060-178 · licensed through December 31, 2026

The licence

Licensed by DHSR · Adult care home · managed by AH Cotswold Operator, LLC

Licence details, as listed by DHSR
Licensed as
Adult care home
Licence
HAL-060-178
Licence expires
December 31, 2026
19
Citations on file
Since October 2023
4
DHSR visits
2 routine inspections
11
Life safety and building
Life safety · physical plant · emergency

Position within North Carolina

19 citations — more than 83% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.

Get an email about Navion of Cotswold

One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Life safety and building citations

The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.

  • C101 Existing Licensed Fac- No less than '71 RulesDecember 12, 2024
  • C143 Janitor's Closets-LockedDecember 12, 2024
  • C154 Entrances/Exits-Wanderer AlarmsDecember 12, 2024
  • C155 Floors-Non-skid, in Good RepairDecember 12, 2024
  • C160 Outside Premises-Clean, SafeDecember 12, 2024
  • C164 Housekeeping and Furnishings-Clean, RepairedDecember 12, 2024
  • C166 Housekeeping-Maintained Free of HazardsDecember 12, 2024
  • C189 Building Equipment Maintained Safe, OperatingDecember 12, 2024
  • C190 Heating SystemDecember 12, 2024
  • C191 Unvented & Portable Elec. Heaters ProhibitedDecember 12, 2024
  • C199 Exhaust VentilationDecember 12, 2024

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in North Carolina. Within-state only.

This facility19North Carolina median6
Citations on file over 3 years, compared
MeasureCitations
This facility19
Median facility in North Carolina6

Visit history

Citations at each DHSR visit
12023-1062024-10112024-1212024-12
Citations at each DHSR visit
VisitTypeCitations
October 18, 2023follow-up1
October 25, 2024annual inspection, complaint investigation, follow-up6
December 12, 2024Construction Section building and fire safety inspection11
December 18, 2024complaint investigation, follow-up1

What the citations cover

Citations by category (TagProof's grouping)
  • Physical plant 10
  • Medication 4
  • Resident care 3
  • Records and administration 1
  • Other 1
Citations by category
CategoryCitations
Physical plant10
Medication4
Resident care3
Records and administration1
Life safety1

Every visit on file since October 2023

As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.

December 18, 2024 — complaint investigation, follow-up, 1 citation

Citations from the complaint investigation, follow-up on December 18, 2024
TagWhat DHSR checks
D310Nutrition and Food Service

December 12, 2024 — Construction Section building and fire safety inspection, 11 citations

Citations from the Construction Section building and fire safety inspection on December 12, 2024
TagWhat DHSR checks
C101Existing Licensed Fac- No less than '71 Rules
C143Janitor's Closets-Locked
C154Entrances/Exits-Wanderer Alarms
C155Floors-Non-skid, in Good Repair
C160Outside Premises-Clean, Safe
C164Housekeeping and Furnishings-Clean, Repaired
C166Housekeeping-Maintained Free of Hazards
C189Building Equipment Maintained Safe, Operating
C190Heating System
C191Unvented & Portable Elec. Heaters Prohibited
C199Exhaust Ventilation

October 25, 2024 — annual inspection, complaint investigation, follow-up, 6 citations

Citations from the annual inspection, complaint investigation, follow-up on October 25, 2024
TagWhat DHSR checks
D310Nutrition and Food Service
D344Medication Orders
D349Medication Orders
D378Medication Storage
D451Reporting of Accidents and Incidents
D611Infection Prevention & Control Policies & Pro

October 18, 2023 — follow-up, 1 citation

Citations from the follow-up on October 18, 2023
TagWhat DHSR checks
D358Medication Administration

DHSR also holds 17 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.

Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.