State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey
The Pines on Carmel Senior Living
5820 Carmel Road, Charlotte, NC 28226 · Mecklenburg County · 125 licensed beds
DHSR facility ID 970658 · licence HAL-060-168 · licensed through December 31, 2026
The licence
Licensed by DHSR · Adult care home · managed by SH1 Carmel Opco LLC
Licence details, as listed by DHSR
- Licensed as
- Adult care home
- Licence
- HAL-060-168
- Licence expires
- December 31, 2026
Position within North Carolina
13 citations — more than 72% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.
Get an email about The Pines on Carmel Senior Living
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Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
- C101 Existing Licensed Fac- No less than '71 RulesDecember 11, 2024
- C164 Housekeeping and Furnishings-Clean, RepairedDecember 11, 2024
- C166 Housekeeping-Maintained Free of HazardsDecember 11, 2024
- C189 Building Equipment Maintained Safe, OperatingDecember 11, 2024
- C199 Exhaust VentilationDecember 11, 2024
How that compares
Compared with the median licensed assisted living facility in North Carolina. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 13 |
| Median facility in North Carolina | 6 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| December 11, 2024 | Construction Section building and fire safety inspection | 5 |
| March 27, 2025 | annual inspection | 8 |
| June 25, 2025 | Construction Section follow-up | 0 |
What the citations cover
- Physical plant 5
- Medication 5
- Resident care 3
| Category | Citations |
|---|---|
| Physical plant | 5 |
| Medication | 5 |
| Resident care | 3 |
Every visit on file since October 2023
As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.
June 25, 2025 — Construction Section follow-up, nothing cited
March 27, 2025 — annual inspection, 8 citations
December 11, 2024 — Construction Section building and fire safety inspection, 5 citations
| Tag | What DHSR checks |
|---|---|
| C101 | Existing Licensed Fac- No less than '71 Rules |
| C164 | Housekeeping and Furnishings-Clean, Repaired |
| C166 | Housekeeping-Maintained Free of Hazards |
| C189 | Building Equipment Maintained Safe, Operating |
| C199 | Exhaust Ventilation |
DHSR also holds 5 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.
Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.