State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey
Heritage Care Home of Austin
511 Bumgarner Industrial Drive, Conover, NC 28613 · Catawba County · 29 licensed beds
DHSR facility ID 920187 · licence HAL-018-042 · licensed through December 31, 2026
The licence
Licensed by DHSR · Adult care home · managed by Heritage Care Home of Austin, LLC
Licence details, as listed by DHSR
- Licensed as
- Adult care home
- Licence
- HAL-018-042
- Licence expires
- December 31, 2026
Position within North Carolina
3 citations — more than 23% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.
Get an email about Heritage Care Home of Austin
One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.
Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
How that compares
Compared with the median licensed assisted living facility in North Carolina. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 3 |
| Median facility in North Carolina | 6 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| December 5, 2023 | annual inspection | 0 |
| October 30, 2024 | Construction Section building and fire safety inspection | 3 |
| March 5, 2025 | Construction Section complaint investigation | 0 |
| May 12, 2025 | Construction Section follow-up | 0 |
What the citations cover
- Physical plant 3
| Category | Citations |
|---|---|
| Physical plant | 3 |
Every visit on file since October 2023
As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.
May 12, 2025 — Construction Section follow-up, nothing cited
March 5, 2025 — Construction Section complaint investigation, nothing cited
October 30, 2024 — Construction Section building and fire safety inspection, 3 citations
December 5, 2023 — annual inspection, nothing cited
Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.