State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey

Highlands Senior Living

2270 Oakland Road, Forest City, NC 28043 · Rutherford County · 44 licensed beds

DHSR facility ID 940543 · licence HAL-081-054 · licensed through December 31, 2026

The licence

Licensed by DHSR · Adult care home · managed by Highlands Senior Living LLC

Licence details, as listed by DHSR
Licensed as
Adult care home
Licence
HAL-081-054
Licence expires
December 31, 2026
23
Citations on file
Since October 2023
4
DHSR visits
2 routine inspections
2
Life safety and building
Life safety · physical plant · emergency

Position within North Carolina

23 citations — more than 89% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.

Get an email about Highlands Senior Living

One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Life safety and building citations

The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.

  • C088 Housekeeping-Clean and repairedSeptember 9, 2025
  • D028 Application Of Physical Plant RequirementsNovember 21, 2023

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in North Carolina. Within-state only.

This facility23North Carolina median6
Citations on file over 3 years, compared
MeasureCitations
This facility23
Median facility in North Carolina6

Visit history

Citations at each DHSR visit
42023-1122024-0512025-09162026-06
Citations at each DHSR visit
VisitTypeCitations
November 21, 2023complaint investigation4
May 28, 2024annual inspection, follow-up2
September 9, 2025Construction Section complaint investigation1
June 25, 2026annual inspection, follow-up16

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 12
  • Staffing and training 7
  • Medication 2
  • Physical plant 2
Citations by category
CategoryCitations
Resident care12
Staffing and training7
Medication2
Physical plant2

Every visit on file since October 2023

As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.

June 25, 2026 — annual inspection, follow-up, 16 citations

Citations from the annual inspection, follow-up on June 25, 2026
TagWhat DHSR checks
D124Qualifications Of Manager
D125Qualifications Of Medication Staff
D139Other Staff Qualifications
D140Other Staff Qualifications
D151Personal Care Training And Competency
D167Training On Cardio-Pulmonary Resuscitation
D177Management Of Facilities-General Administrato
D248Resident Contract, Information On Facility &
D273Health Care
D296Nutrition And Food Service
D309Nutrition and Food Service
D310Nutrition and Food Service
D316Activities Program
D317Activities Program
D319Activities Program
D358Medication Administration

September 9, 2025 — Construction Section complaint investigation, 1 citation

Citations from the Construction Section complaint investigation on September 9, 2025
TagWhat DHSR checks
C088Housekeeping-Clean and repaired

May 28, 2024 — annual inspection, follow-up, 2 citations

Citations from the annual inspection, follow-up on May 28, 2024
TagWhat DHSR checks
D316Activities Program
D317Activities Program

November 21, 2023 — complaint investigation, 4 citations

Citations from the complaint investigation on November 21, 2023
TagWhat DHSR checks
D028Application Of Physical Plant Requirements
D338Resident Rights
D366Medication Administration
D422Accounting For Resident's Personal Funds

DHSR also holds 18 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.

Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.