State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey
Twelve Oaks
1297 Galax Trail, Mount Airy, NC 27030 · Surry County · 112 licensed beds
DHSR facility ID 970084 · licence HAL-086-016 · licensed through December 31, 2026
The licence
Licensed by DHSR · Adult care home · managed by Mt. Airy Opco, LLC
Licence details, as listed by DHSR
- Licensed as
- Adult care home
- Licence
- HAL-086-016
- Licence expires
- December 31, 2026
Position within North Carolina
21 citations — more than 86% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.
Get an email about Twelve Oaks
One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.
Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
- D079 Housekeeping and FurnishingsJuly 17, 2025
- D105 Other RequirementsJuly 17, 2025
- D113 Other RequirementsApril 24, 2024
- C189 Building Equipment Maintained Safe, OperatingApril 17, 2024
- C101 Existing Licensed Fac- No less than '71 RulesDecember 7, 2023
- C164 Housekeeping and Furnishings-Clean, RepairedDecember 7, 2023
- C166 Housekeeping-Maintained Free of HazardsDecember 7, 2023
- C175 Bedroom Furnishings-Clean Towel, Towel BarDecember 7, 2023
- C188 Electrical Outlets in Wet LocationsDecember 7, 2023
- C189 Building Equipment Maintained Safe, OperatingDecember 7, 2023
- C192 Fireplaces, Inserts, Wood StovesDecember 7, 2023
- C199 Exhaust VentilationDecember 7, 2023
How that compares
Compared with the median licensed assisted living facility in North Carolina. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 21 |
| Median facility in North Carolina | 6 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| December 7, 2023 | Construction Section building and fire safety inspection | 8 |
| April 17, 2024 | Construction Section follow-up | 1 |
| April 24, 2024 | annual inspection | 1 |
| July 24, 2024 | follow-up | 0 |
| April 29, 2025 | Construction Section follow-up | 0 |
| July 17, 2025 | annual inspection, complaint investigation | 8 |
| November 6, 2025 | follow-up | 3 |
What the citations cover
- Physical plant 11
- Medication 4
- Resident care 4
- Life safety 1
- Other 1
| Category | Citations |
|---|---|
| Physical plant | 11 |
| Medication | 4 |
| Resident care | 4 |
| Life safety | 1 |
| Staffing and training | 1 |
Every visit on file since October 2023
As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.
November 6, 2025 — follow-up, 3 citations
July 17, 2025 — annual inspection, complaint investigation, 8 citations
| Tag | What DHSR checks |
|---|---|
| D079 | Housekeeping and Furnishings |
| D105 | Other Requirements |
| D273 | Health Care |
| D286 | Nutrition and Food Service |
| D310 | Nutrition and Food Service |
| D358 | Medication Administration |
| D375 | Self-Administration Of Medications |
| D377 | Medication Storage |
April 29, 2025 — Construction Section follow-up, nothing cited
July 24, 2024 — follow-up, nothing cited
April 24, 2024 — annual inspection, 1 citation
| Tag | What DHSR checks |
|---|---|
| D113 | Other Requirements |
April 17, 2024 — Construction Section follow-up, 1 citation
| Tag | What DHSR checks |
|---|---|
| C189 | Building Equipment Maintained Safe, Operating |
December 7, 2023 — Construction Section building and fire safety inspection, 8 citations
| Tag | What DHSR checks |
|---|---|
| C101 | Existing Licensed Fac- No less than '71 Rules |
| C164 | Housekeeping and Furnishings-Clean, Repaired |
| C166 | Housekeeping-Maintained Free of Hazards |
| C175 | Bedroom Furnishings-Clean Towel, Towel Bar |
| C188 | Electrical Outlets in Wet Locations |
| C189 | Building Equipment Maintained Safe, Operating |
| C192 | Fireplaces, Inserts, Wood Stoves |
| C199 | Exhaust Ventilation |
DHSR also holds 3 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.
Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.