State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey
The Indigo at New Bern
4522 Old Cherry Point Road, New Bern, NC 28560 · Craven County · 72 licensed beds
DHSR facility ID 971021 · licence HAL-025-046 · licensed through December 31, 2026
The licence
Licensed by DHSR · Adult care home · managed by Jaybird Senior Living, Inc
Licence details, as listed by DHSR
- Licensed as
- Adult care home
- Licence
- HAL-025-046
- Licence expires
- December 31, 2026
Position within North Carolina
18 citations — more than 81% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.
Get an email about The Indigo at New Bern
One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.
Life safety and building citations
The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.
How that compares
Compared with the median licensed assisted living facility in North Carolina. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 18 |
| Median facility in North Carolina | 6 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| March 12, 2024 | Construction Section follow-up | 0 |
| November 20, 2024 | Construction Section complaint follow-up | 0 |
| May 7, 2025 | Construction Section building and fire safety inspection | 2 |
| June 19, 2025 | annual inspection, complaint investigation, follow-up | 9 |
| August 19, 2025 | Construction Section follow-up | 1 |
| September 26, 2025 | follow-up | 6 |
| January 22, 2026 | follow-up | 0 |
What the citations cover
- Medication 7
- Resident care 6
- Physical plant 5
| Category | Citations |
|---|---|
| Medication | 7 |
| Resident care | 6 |
| Physical plant | 5 |
Every visit on file since October 2023
As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.
January 22, 2026 — follow-up, nothing cited
September 26, 2025 — follow-up, 6 citations
August 19, 2025 — Construction Section follow-up, 1 citation
| Tag | What DHSR checks |
|---|---|
| C160 | Outside Premises-Clean, Safe |
June 19, 2025 — annual inspection, complaint investigation, follow-up, 9 citations
| Tag | What DHSR checks |
|---|---|
| D067 | Physical Environment |
| D113 | Other Requirements |
| D273 | Health Care |
| D310 | Nutrition and Food Service |
| D312 | Nutrition and Food Service |
| D344 | Medication Orders |
| D358 | Medication Administration |
| D367 | Medication Administration |
| D610 | Infection Prevention & Control Policies & Pro |
May 7, 2025 — Construction Section building and fire safety inspection, 2 citations
November 20, 2024 — Construction Section complaint follow-up, nothing cited
March 12, 2024 — Construction Section follow-up, nothing cited
DHSR also holds 38 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.
Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.