State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey
TerraBella Shelby
1550 Charles Road, Shelby, NC 28152 · Cleveland County · 96 licensed beds
DHSR facility ID 980167 · licence HAL-023-048 · licensed through December 31, 2026
The licence
Licensed by DHSR · Adult care home · managed by EC Opco Shelby, LP
Licence details, as listed by DHSR
- Licensed as
- Adult care home
- Licence
- HAL-023-048
- Licence expires
- December 31, 2026
Position within North Carolina
14 citations — more than 73% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.
Get an email about TerraBella Shelby
One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.
How that compares
Compared with the median licensed assisted living facility in North Carolina. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 14 |
| Median facility in North Carolina | 6 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| June 5, 2025 | annual inspection | 2 |
| May 7, 2026 | annual inspection, complaint investigation, follow-up | 9 |
| July 31, 2026 | complaint investigation, follow-up | 3 |
What the citations cover
- Medication 5
- Resident care 5
- Records and administration 2
- Uncatalogued tags 1
- Other 1
| Category | Citations |
|---|---|
| Medication | 5 |
| Resident care | 5 |
| Records and administration | 2 |
| Uncatalogued tags | 1 |
| Staffing and training | 1 |
Every visit on file since October 2023
As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.
July 31, 2026 — complaint investigation, follow-up, 3 citations
May 7, 2026 — annual inspection, complaint investigation, follow-up, 9 citations
| Tag | What DHSR checks |
|---|---|
| D137 | Other Staff Qualifications |
| D234 | Tuberculosis Test, Medical Exam & Immunizatio |
| D273 | Health Care |
| D276 | (3-4) Health Care |
| D338 | Resident Rights |
| D358 | Medication Administration |
| D364 | Medication Administration |
| D438 | Health Care Personnel Registry |
| D451 | Reporting of Accidents and Incidents |
DHSR also holds 7 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.
Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.