State assisted-living licensing record · North Carolina DHSR · record as pulled October 1, 2026· Not the federal nursing home survey

Windsor House

336 Rhodes Avenue, Windsor, NC 27983 · Bertie County · 60 licensed beds

DHSR facility ID 971515 · licence HAL-008-034 · licensed through December 31, 2026

The licence

Licensed by DHSR · Adult care home · managed by WP-Windsor Health Holdings, LLC

Licence details, as listed by DHSR
Licensed as
Adult care home
Licence
HAL-008-034
Licence expires
December 31, 2026
32
Citations on file
Since October 2023
7
DHSR visits
3 routine inspections
14
Life safety and building
Life safety · physical plant · emergency

Position within North Carolina

32 citations — more than 95% of the 568 licensed assisted living facilities in North Carolina. Compared only within North Carolina: a citation from DHSR means what it means in North Carolina, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Severity, the regulation text, the surveyor's narrative, the star rating, and penalties. DHSR assigns no severity on these statements; the plan of correction is the facility's own text and is not republished, and the star rating and the penalties DHSR lists on the same page are not republished. What is here is unusual among states: DHSR's Construction Section inspects the building and its fire safety itself and posts those statements per home, so this record carries a real life safety section. Family care homes, two to six beds, are also licensed by DHSR and are not included.

Get an email about Windsor House

One email when it happens, from the DHSR record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Life safety and building citations

The citations about the building itself — fire and life safety, physical plant and emergency management. Usually the maintenance side’s to fix.

  • D079 Housekeeping and FurnishingsAugust 7, 2025
  • C111 Must Have Current San. & Fire Safety ReportsMay 28, 2025
  • C199 Exhaust VentilationMay 28, 2025
  • C111 Must Have Current San. & Fire Safety ReportsMarch 28, 2024
  • C164 Housekeeping and Furnishings-Clean, RepairedMarch 28, 2024
  • C189 Building Equipment Maintained Safe, OperatingMarch 28, 2024
  • C199 Exhaust VentilationMarch 28, 2024
  • C111 Must Have Current San. & Fire Safety ReportsOctober 4, 2023
  • C154 Entrances/Exits-Wanderer AlarmsOctober 4, 2023
  • C159 Laundry-Minimum One Res. Washer & DryerOctober 4, 2023
  • C164 Housekeeping and Furnishings-Clean, RepairedOctober 4, 2023
  • C166 Housekeeping-Maintained Free of HazardsOctober 4, 2023
  • C189 Building Equipment Maintained Safe, OperatingOctober 4, 2023
  • C199 Exhaust VentilationOctober 4, 2023

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in North Carolina. Within-state only.

This facility32North Carolina median6
Citations on file over 3 years, compared
MeasureCitations
This facility32
Median facility in North Carolina6

Visit history

Citations at each DHSR visit
72023-1062024-0242024-0322025-0562025-0862025-1012026-02
Citations at each DHSR visit
VisitTypeCitations
October 4, 2023Construction Section building and fire safety inspection7
February 16, 2024annual inspection, complaint investigation6
March 28, 2024Construction Section follow-up4
May 28, 2025Construction Section follow-up2
August 7, 2025annual inspection, complaint investigation, follow-up6
October 31, 2025follow-up6
February 12, 2026follow-up1

What the citations cover

Citations by category (TagProof's grouping)
  • Physical plant 10
  • Medication 9
  • Resident care 6
  • Life safety 4
  • Other 3
Citations by category
CategoryCitations
Physical plant10
Medication9
Resident care6
Life safety4
Records and administration3

Every visit on file since October 2023

As published by DHSR, newest first, including visits that cited nothing. The wording is DHSR’s own.

February 12, 2026 — follow-up, 1 citation

Citations from the follow-up on February 12, 2026
TagWhat DHSR checks
D358Medication Administration

October 31, 2025 — follow-up, 6 citations

Citations from the follow-up on October 31, 2025
TagWhat DHSR checks
D269Personal Care and Supervision
D270Personal Care and Supervision
D358Medication Administration
D367Medication Administration
D438Health Care Personnel Registry
D453Reporting of Accidents and Incidents

August 7, 2025 — annual inspection, complaint investigation, follow-up, 6 citations

Citations from the annual inspection, complaint investigation, follow-up on August 7, 2025
TagWhat DHSR checks
D079Housekeeping and Furnishings
D270Personal Care and Supervision
D273Health Care
D358Medication Administration
D367Medication Administration
D375Self-Administration Of Medications

May 28, 2025 — Construction Section follow-up, 2 citations

Citations from the Construction Section follow-up on May 28, 2025
TagWhat DHSR checks
C111Must Have Current San. & Fire Safety Reports
C199Exhaust Ventilation

March 28, 2024 — Construction Section follow-up, 4 citations

Citations from the Construction Section follow-up on March 28, 2024
TagWhat DHSR checks
C111Must Have Current San. & Fire Safety Reports
C164Housekeeping and Furnishings-Clean, Repaired
C189Building Equipment Maintained Safe, Operating
C199Exhaust Ventilation

February 16, 2024 — annual inspection, complaint investigation, 6 citations

Citations from the annual inspection, complaint investigation on February 16, 2024
TagWhat DHSR checks
D270Personal Care and Supervision
D312Nutrition and Food Service
D358Medication Administration
D367Medication Administration
D392Controlled Substances
D438Health Care Personnel Registry

October 4, 2023 — Construction Section building and fire safety inspection, 7 citations

Citations from the Construction Section building and fire safety inspection on October 4, 2023
TagWhat DHSR checks
C111Must Have Current San. & Fire Safety Reports
C154Entrances/Exits-Wanderer Alarms
C159Laundry-Minimum One Res. Washer & Dryer
C164Housekeeping and Furnishings-Clean, Repaired
C166Housekeeping-Maintained Free of Hazards
C189Building Equipment Maintained Safe, Operating
C199Exhaust Ventilation

DHSR also holds 10 older citations for this facility from before October 2023, outside the 3-year window these pages use. They are on the state’s own record.

Reflects the DHSR record as pulled October 1, 2026. A recent visit may not appear yet. This is the North Carolina state licensing record; it is not the federal nursing home survey and the two are never combined.