State assisted-living licensing record · New York DOH · record as pulled October 1, 2026· Not the federal nursing home survey
The Hawthorne
1 Johnsarbor Dr W, Rochester, NY 14620 · Monroe County · 42 licensed beds
DOH profile ID 1255904 · licence 370-S-861 · certified, operating certificate in force · first licensed April 2018
The licence
Licensed by DOH · Enriched Housing Program · Not for profit
Certificate details, as listed by DOH
- Certified as
- Enriched Housing Program
- Operating certificate
- 370-S-861
- Assisted Living Residence (ALR)
- 42 beds
- Enhanced Assisted Living Residence (EALR)
- 42 beds
- Opened
- April 25, 2018
- Ownership
- Not for Profit Corporation
- DOH regional office
- Western Regional Office - Buffalo
Position within New York
15 citations — more than 65% of the 528 licensed assisted living facilities in New York. Compared only within New York: a citation from DOH means what it means in New York, and there is no national assisted living record to compare to. Counted over 4 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire safety inspection, severity, the regulation text, and enforcement. Fire safety inspections under the state fire code are made by local code enforcement and are not part of DOH's record; what DOH itself cites about the building — its environmental standards and its disaster and emergency planning rules — is here. DOH assigns no severity to a violation and publishes no correction date, only whether the facility's plan of correction was approved, which is not carried here. Violations under dispute through DOH's Inspection Review Process are withheld from its page and so from this one. Civil penalties and other enforcement are published separately and not republished, and an operator that is an individual is not named.
Also on this campus
The same campus holds a Medicare-certified nursing home, with its own federal record on the Life Safety Index: St. John's Health Care Corporation (150 Highland Avenue). Matched by the telephone number the two records share. The records are separate and are never added together.
Get an email about The Hawthorne
One email when it happens, from the DOH record as it is pulled each month. No account; stop it any time with one click.
Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- 18NYCRR-488.11 Environmental standardsOctober 24, 2025
- 18NYCRR-488.11 Environmental standardsOctober 24, 2025
- 18NYCRR-488.11 Environmental standardsMay 3, 2024
How that compares
Compared with the median licensed assisted living facility in New York. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 15 |
| Median facility in New York | 8 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| March 13, 2023 | complaint investigation | 0 |
| October 30, 2023 | other inspection | 1 |
| May 3, 2024 | relicensure inspection | 9 |
| July 10, 2024 | complaint investigation | 1 |
| August 6, 2025 | other inspection | 1 |
| October 24, 2025 | relicensure inspection, complaint investigation | 3 |
| February 9, 2026 | complaint investigation | 0 |
What the citations cover
- Records and administration 6
- Resident care 5
- Physical plant 3
- Staffing and training 1
| Category | Citations |
|---|---|
| Records and administration | 6 |
| Resident care | 5 |
| Physical plant | 3 |
| Staffing and training | 1 |
Every visit on file since October 2022
As published by DOH, newest first, including visits that cited nothing. The wording is DOH’s own.
February 9, 2026 — complaint investigation, nothing cited
October 24, 2025 — relicensure inspection, complaint investigation, 3 citations
| Tag | What DOH checks |
|---|---|
| 18NYCRR-488.11 | Environmental standards |
| 18NYCRR-488.11 | Environmental standards |
| 18NYCRR-488.3 | General provisions |
August 6, 2025 — other inspection, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-485.11 | Records and reports |
July 10, 2024 — complaint investigation, 1 citation
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
May 3, 2024 — relicensure inspection, 9 citations
| Tag | What DOH checks |
|---|---|
| 10NYCRR-1001.10 | Resident services |
| 10NYCRR-1001.10 | Resident services |
| 10NYCRR-1001.11 | Personnel |
| 10NYCRR-1001.12 | Records and reports |
| 10NYCRR-1001.6 | General provisions |
| 10NYCRR-1001.7 | Admission and retention standards |
| 18NYCRR-485.5 | Operating certificates |
| 18NYCRR-488.11 | Environmental standards |
| 18NYCRR-488.7 | Resident services |
October 30, 2023 — other inspection, 1 citation
| Tag | What DOH checks |
|---|---|
| 18NYCRR-485.11 | Records and reports |
March 13, 2023 — complaint investigation, nothing cited
Reflects the DOH record as pulled October 1, 2026. A recent visit may not appear yet. This is the New York state licensing record; it is not the federal nursing home survey and the two are never combined.