State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Riverbend

475 Golfview, Amery, WI 54001 · Polk County · 11 licensed beds

DQA licence number 0010999 · licensed, regular licence · first licensed September 2005

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by Amery Assisted Living LLC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
September 1, 2005
Regular licence issued
March 1, 2006
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's
Ownership
Limited Liability Company
37
Citations on file
Since October 2023
4
DQA visits
1 routine inspection
10
Building-related
Physical plant · emergency

Position within Wisconsin

37 citations — more than 99% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Riverbend

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N492 Exterior areasAugust 13, 2025
  • N496 Electrical, mechanical, water supplyAugust 13, 2025
  • N504 Heating system maintenanceAugust 13, 2025
  • N507 CombustiblesAugust 13, 2025
  • N521 Safety requirements: no safe evacuationAugust 13, 2025
  • N523 Exit diagramAugust 13, 2025
  • N525 Fire drillsAugust 13, 2025
  • N526 Other evacuation drillsAugust 13, 2025
  • N617 Bath and toilet areas: water temperatureAugust 13, 2025
  • N650 Delayed egress: locking device sign postedNovember 9, 2023

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility37Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility37
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
22023-1192024-0142024-06222025-08
Citations at each DQA visit
VisitTypeCitations
November 9, 2023complaint investigation, verification visit2
January 25, 2024complaint investigation9
June 6, 2024complaint investigation, verification visit4
August 13, 2025survey, complaint investigation, verification visit22

What the citations cover

Citations by category (TagProof's grouping)
  • Staffing and training 13
  • Records and administration 9
  • Life safety 5
  • Physical plant 5
  • Other 5
Citations by category
CategoryCitations
Staffing and training13
Records and administration9
Life safety5
Physical plant5
Resident care4
Medication1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

August 13, 2025 — survey, complaint investigation, verification visit, 22 citations

Citations from the survey, complaint investigation, verification visit on August 13, 2025
TagWhat DQA checks
N161Investigate injuries of unknown source
N169Notification: incident, injury, changes
N196Licensee ensures facility complies with laws
N214Administrator shall supervise daily operation
N220Employees screened for communicable disease
N230Orientation
N247Task specific training
N302Resident health screening and documentation
N381Pre-admission and ongoing assessments
N389Service plans updated annually or on changes
N397Qualified staff in charge, on duty and awake
N404Medication regimen, administration review
N491Interior floors, walls and ceilings
N492Exterior areas
N496Electrical, mechanical, water supply
N504Heating system maintenance
N507Combustibles
N521Safety requirements: no safe evacuation
N523Exit diagram
N525Fire drills
N526Other evacuation drills
N617Bath and toilet areas: water temperature

June 6, 2024 — complaint investigation, verification visit, 4 citations

Citations from the complaint investigation, verification visit on June 6, 2024
TagWhat DQA checks
N214Administrator shall supervise daily operation
N239Department-approved training courses
N396Adequate staff to meet resident needs
N397Qualified staff in charge, on duty and awake

January 25, 2024 — complaint investigation, 9 citations

Citations from the complaint investigation on January 25, 2024
TagWhat DQA checks
N158Caregiver: Investigating abuse & neglect
N200Notify within 7 days of administrator change
N214Administrator shall supervise daily operation
N218Resident care staff at least 18 years old
N230Orientation
N243All employee training
N397Qualified staff in charge, on duty and awake
N399Maintain current written staffing schedule
N480Access to resident records

November 9, 2023 — complaint investigation, verification visit, 2 citations

Citations from the complaint investigation, verification visit on November 9, 2023
TagWhat DQA checks
N396Adequate staff to meet resident needs
N650Delayed egress: locking device sign posted

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.