State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Birch Haven Senior Living Falcons Crest

218 22nd Ave W, Ashland, WI 54806 · Ashland County · 15 licensed beds

DQA licence number 0015014 · licensed, regular licence · first licensed July 2014

The licence

Licensed by DQA · Community-based residential facility · For profit · managed by Kelm Enterprises INC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Probationary licence issued
July 1, 2014
Regular licence issued
July 1, 2015
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Emotionally disturbed/mental illness, Traumatic brain injury
Ownership
Corporation - Business
25
Citations on file
Since October 2023
4
DQA visits
2 routine inspections
5
Building-related
Physical plant · emergency

Position within Wisconsin

25 citations — more than 96% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Birch Haven Senior Living Falcons Crest

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N492 Exterior areasJuly 14, 2026
  • N504 Heating system maintenanceJuly 14, 2026
  • N499 Toxic substancesJune 13, 2024
  • N617 Bath and toilet areas: water temperatureJune 13, 2024
  • N668 Total/openable window areaJune 13, 2024

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility25Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility25
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
162024-0652024-1002025-0642026-07
Citations at each DQA visit
VisitTypeCitations
June 13, 2024survey, complaint investigation, verification visit16
October 24, 2024complaint investigation, verification visit5
June 17, 2025complaint investigation, verification visit0
July 14, 2026survey, complaint investigation4

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 12
  • Physical plant 5
  • Staffing and training 3
  • Records and administration 3
  • Other 2
Citations by category
CategoryCitations
Resident care12
Physical plant5
Staffing and training3
Records and administration3
Medication1
Food service1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

July 14, 2026 — survey, complaint investigation, 4 citations

Citations from the survey, complaint investigation on July 14, 2026
TagWhat DQA checks
N220Employees screened for communicable disease
N230Orientation
N492Exterior areas
N504Heating system maintenance

June 17, 2025 — complaint investigation, verification visit, nothing cited

October 24, 2024 — complaint investigation, verification visit, 5 citations

Citations from the complaint investigation, verification visit on October 24, 2024
TagWhat DQA checks
N160Report to law enforcement and coroner
N196Licensee ensures facility complies with laws
N382Sources used for assessment information
N389Service plans updated annually or on changes
N431Health monitoring

June 13, 2024 — survey, complaint investigation, verification visit, 16 citations

Citations from the survey, complaint investigation, verification visit on June 13, 2024
TagWhat DQA checks
N196Licensee ensures facility complies with laws
N219Licensee conduct caregiver background check
N302Resident health screening and documentation
N382Sources used for assessment information
N385Temporary Service Plan
N388Implement, follow the individual service plan
N389Service plans updated annually or on changes
N419Medication storage: locked cabinet
N427Leisure time activities
N431Health monitoring
N450Nutrition: menus
N487Separate laundry storage areas or containers
N489Rooms clean and free from odors
N499Toxic substances
N617Bath and toilet areas: water temperature
N668Total/openable window area

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.