State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
VitaCare Living Cross Plains
2620 Military Rd #9683, Cross Plains, WI 53528 · Dane County · 19 licensed beds
DQA licence number 0019196 · licensed, regular licence · first licensed February 2024
The licence
Licensed by DQA · Community-based residential facility · For profit · managed by Scandia Capital Partners LLC
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Regular licence issued
- February 1, 2024
- Client groups served
- Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled
- Ownership
- Limited Liability Company
Position within Wisconsin
53 citations — more than 99% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
Get an email about VitaCare Living Cross Plains
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Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
- N481 Environment safe, clean, and comfortableSeptember 2, 2026
- N499 Toxic substancesSeptember 2, 2026
- N444 Oxygen storageJune 4, 2026
- N481 Environment safe, clean, and comfortableJune 4, 2026
- N499 Toxic substancesJune 4, 2026
- N650 Delayed egress: locking device sign postedJune 4, 2026
- N444 Oxygen storageJanuary 7, 2026
- N598 Bedrooms: closet, drawer, adequate spaceJanuary 7, 2026
- N636 Exit passageways, stairways: width maintainedJanuary 7, 2026
- N481 Environment safe, clean, and comfortableNovember 18, 2025
- N492 Exterior areasNovember 18, 2025
- N499 Toxic substancesNovember 18, 2025
- N481 Environment safe, clean, and comfortableJuly 15, 2025
How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 53 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| May 2, 2024 | complaint investigation | 0 |
| December 11, 2024 | complaint investigation | 0 |
| April 8, 2025 | complaint investigation | 0 |
| April 29, 2025 | complaint investigation | 2 |
| July 15, 2025 | complaint investigation | 7 |
| July 23, 2025 | complaint investigation | 0 |
| August 1, 2025 | complaint investigation | 0 |
| November 18, 2025 | survey, complaint investigation, verification visit | 7 |
| January 7, 2026 | complaint investigation | 8 |
| February 19, 2026 | complaint investigation | 12 |
| June 4, 2026 | complaint investigation, self-report investigation, verification visit | 7 |
| September 2, 2026 | complaint investigation | 10 |
What the citations cover
- Resident care 27
- Physical plant 9
- Medication 7
- Life safety 4
- Other 6
| Category | Citations |
|---|---|
| Resident care | 27 |
| Physical plant | 9 |
| Medication | 7 |
| Life safety | 4 |
| Records and administration | 3 |
| Food service | 2 |
| Staffing and training | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
September 2, 2026 — complaint investigation, 10 citations
| Tag | What DQA checks |
|---|---|
| N158 | Caregiver: Investigating abuse & neglect |
| N214 | Administrator shall supervise daily operation |
| N348 | Rights of Residents: Free from mistreatment |
| N415 | Documentation of medication administration |
| N416 | Other administration given or delegated by RN |
| N431 | Health monitoring |
| N432 | Medication administration |
| N481 | Environment safe, clean, and comfortable |
| N499 | Toxic substances |
| Y3244 | Care |
June 4, 2026 — complaint investigation, self-report investigation, verification visit, 7 citations
| Tag | What DQA checks |
|---|---|
| N352 | Rights of Residents: Receive medication |
| N396 | Adequate staff to meet resident needs |
| N444 | Oxygen storage |
| N452 | Food safety |
| N481 | Environment safe, clean, and comfortable |
| N499 | Toxic substances |
| N650 | Delayed egress: locking device sign posted |
February 19, 2026 — complaint investigation, 12 citations
| Tag | What DQA checks |
|---|---|
| N196 | Licensee ensures facility complies with laws |
| N355 | Rights of Residents: Self-determination |
| N361 | Grievance procedure: coercion prohibited |
| N362 | Grievance procedure: written summary |
| N388 | Implement, follow the individual service plan |
| N389 | Service plans updated annually or on changes |
| N425 | Personal care |
| N427 | Leisure time activities |
| N450 | Nutrition: menus |
| N489 | Rooms clean and free from odors |
| Y3100 | Resident's rights in certain facilities |
| Y3234 | Treatment |
January 7, 2026 — complaint investigation, 8 citations
| Tag | What DQA checks |
|---|---|
| N388 | Implement, follow the individual service plan |
| N426 | Supervision |
| N431 | Health monitoring |
| N432 | Medication administration |
| N444 | Oxygen storage |
| N598 | Bedrooms: closet, drawer, adequate space |
| N636 | Exit passageways, stairways: width maintained |
| Y3234 | Treatment |
November 18, 2025 — survey, complaint investigation, verification visit, 7 citations
| Tag | What DQA checks |
|---|---|
| N352 | Rights of Residents: Receive medication |
| N406 | Disposition of medications |
| N408 | PRN psychotropic medication |
| N415 | Documentation of medication administration |
| N481 | Environment safe, clean, and comfortable |
| N492 | Exterior areas |
| N499 | Toxic substances |
August 1, 2025 — complaint investigation, nothing cited
July 23, 2025 — complaint investigation, nothing cited
July 15, 2025 — complaint investigation, 7 citations
| Tag | What DQA checks |
|---|---|
| N352 | Rights of Residents: Receive medication |
| N389 | Service plans updated annually or on changes |
| N408 | PRN psychotropic medication |
| N415 | Documentation of medication administration |
| N425 | Personal care |
| N481 | Environment safe, clean, and comfortable |
| Y3234 | Treatment |
April 29, 2025 — complaint investigation, 2 citations
April 8, 2025 — complaint investigation, nothing cited
December 11, 2024 — complaint investigation, nothing cited
May 2, 2024 — complaint investigation, nothing cited
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.