State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
Heatherwood Cbrf
4510 Gateway Dr, Eau Claire, WI 54701 · Eau Claire County · 8 licensed beds
DQA licence number 0016083 · licensed, regular licence · first licensed April 2016
The licence
Licensed by DQA · Community-based residential facility · For profit · managed by Csl Eau Claire LLC
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Probationary licence issued
- April 11, 2016
- Regular licence issued
- April 1, 2017
- Client groups served
- Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Terminally ill
- Ownership
- Limited Liability Company
Position within Wisconsin
23 citations — more than 95% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
Get an email about Heatherwood Cbrf
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Building-related citations
The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.
How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 23 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| October 17, 2023 | complaint investigation | 0 |
| January 25, 2024 | complaint investigation | 3 |
| July 24, 2024 | survey, complaint investigation, verification visit | 12 |
| July 2, 2025 | complaint investigation | 4 |
| January 5, 2026 | complaint investigation, verification visit | 3 |
| April 7, 2026 | complaint investigation | 0 |
| July 9, 2026 | verification visit | 1 |
What the citations cover
- Staffing and training 11
- Resident care 5
- Records and administration 3
- Life safety 3
- Other 1
| Category | Citations |
|---|---|
| Staffing and training | 11 |
| Resident care | 5 |
| Records and administration | 3 |
| Life safety | 3 |
| Medication | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
July 9, 2026 — verification visit, 1 citation
| Tag | What DQA checks |
|---|---|
| N220 | Employees screened for communicable disease |
April 7, 2026 — complaint investigation, nothing cited
January 5, 2026 — complaint investigation, verification visit, 3 citations
July 2, 2025 — complaint investigation, 4 citations
July 24, 2024 — survey, complaint investigation, verification visit, 12 citations
| Tag | What DQA checks |
|---|---|
| N196 | Licensee ensures facility complies with laws |
| N219 | Licensee conduct caregiver background check |
| N220 | Employees screened for communicable disease |
| N239 | Department-approved training courses |
| N284 | Orientation, continuing education documented |
| N302 | Resident health screening and documentation |
| N392 | Resident satisfaction evaluation |
| N393 | Initial evaluation of evacuation limitations |
| N394 | Annual evaluation of evacuation limits |
| N435 | Transportation |
| N525 | Fire drills |
| Z024 | Complete background information disclosure |
January 25, 2024 — complaint investigation, 3 citations
October 17, 2023 — complaint investigation, nothing cited
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.