State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey
Heritage Elm Grove
800 Wall St, Elm Grove, WI 53122 · Waukesha County · 89 licensed beds
DQA licence number 0015092 · licensed, regular licence · first licensed June 2014
The licence
Licensed by DQA · Community-based residential facility · For profit · managed by Heritage Assisted Living LLC
Licence details, as listed by DQA
- Licensed as
- Community-based residential facility
- Class
- Class CNA (non-ambulatory)
- Probationary licence issued
- June 5, 2014
- Regular licence issued
- June 1, 2015
- Client groups served
- Advanced aged, Irreversible dementia/Alzheimer's
- Ownership
- Limited Liability Company
Position within Wisconsin
10 citations — more than 86% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated
Not in this record
Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.
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How that compares
Compared with the median licensed assisted living facility in Wisconsin. Within-state only.
| Measure | Citations |
|---|---|
| This facility | 10 |
| Median facility in Wisconsin | 1 |
Visit history
| Visit | Type | Citations |
|---|---|---|
| October 4, 2023 | survey, complaint investigation | 7 |
| March 6, 2024 | complaint investigation, verification visit | 0 |
| June 20, 2024 | complaint investigation | 1 |
| September 27, 2024 | complaint investigation, verification visit | 1 |
| April 17, 2025 | survey, self-report investigation, verification visit | 1 |
| November 14, 2025 | complaint investigation | 0 |
What the citations cover
- Resident care 7
- Staffing and training 2
- Food service 1
| Category | Citations |
|---|---|
| Resident care | 7 |
| Staffing and training | 2 |
| Food service | 1 |
Every visit on file since October 2023
As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.
November 14, 2025 — complaint investigation, nothing cited
April 17, 2025 — survey, self-report investigation, verification visit, 1 citation
| Tag | What DQA checks |
|---|---|
| N441 | Hand washing |
September 27, 2024 — complaint investigation, verification visit, 1 citation
| Tag | What DQA checks |
|---|---|
| N388 | Implement, follow the individual service plan |
June 20, 2024 — complaint investigation, 1 citation
| Tag | What DQA checks |
|---|---|
| N388 | Implement, follow the individual service plan |
March 6, 2024 — complaint investigation, verification visit, nothing cited
October 4, 2023 — survey, complaint investigation, 7 citations
| Tag | What DQA checks |
|---|---|
| N219 | Licensee conduct caregiver background check |
| N220 | Employees screened for communicable disease |
| N302 | Resident health screening and documentation |
| N310 | Admission agreement include services, charges |
| N353 | Rights of Residents: Adequate treatment |
| N389 | Service plans updated annually or on changes |
| N452 | Food safety |
Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.