State assisted-living licensing record · Wisconsin DQA · record as pulled October 1, 2026· Not the federal nursing home survey

Matterhaus

N109 W17000 Ava Cir, Germantown, WI 53022 · Washington County · 26 licensed beds

DQA licence number 0017235 · licensed, regular licence · first licensed November 2018

The licence

Licensed by DQA · Community-based residential facility · Not for profit · managed by Chiara Communities INC

Licence details, as listed by DQA
Licensed as
Community-based residential facility
Class
Class CNA (non-ambulatory)
Regular licence issued
November 1, 2018
Client groups served
Advanced aged, Irreversible dementia/Alzheimer's, Physically disabled, Terminally ill
Ownership
Corporation - Non profit
7
Citations on file
Since October 2023
4
DQA visits
1 routine inspection
3
Building-related
Physical plant · emergency

Position within Wisconsin

7 citations — more than 80% of the 1,894 licensed assisted living facilities in Wisconsin. Compared only within Wisconsin: a citation from DQA means what it means in Wisconsin, and there is no national assisted living record to compare to. Counted over 3 years, which holds two or three routine inspections. How this is calculated

Not in this record

Fire and building code inspection, severity, the surveyor's narrative, and enforcement. The fire and building code inspection of a Wisconsin facility is the local fire department's and the state building authority's, and is not part of DQA's record; what DQA itself cites about the building — its physical environment, building maintenance, building support systems and fire safety rules — is here. DQA assigns no severity on these statements, and the plan of correction is the facility's own text and is not republished. Forfeitures and orders are issued in separate enforcement letters and are not republished, and an owner that is a sole proprietor is not named. Adult family homes, three or four beds, are also assisted living in Wisconsin and are not included.

Get an email about Matterhaus

One email when it happens, from the DQA record as it is pulled each month. No account; stop it any time with one click.

Which alerts

This is the state licensing record, not the federal nursing home survey. Your address is used for these alerts and nothing else.

Building-related citations

The citations about the building itself — physical plant and emergency management. Usually the maintenance side’s to fix.

  • N525 Fire drillsApril 2, 2025
  • N526 Other evacuation drillsApril 2, 2025
  • N527 Horizontal evacuationApril 2, 2025

How that compares

Citations on file over 3 years

Compared with the median licensed assisted living facility in Wisconsin. Within-state only.

This facility7Wisconsin median1
Citations on file over 3 years, compared
MeasureCitations
This facility7
Median facility in Wisconsin1

Visit history

Citations at each DQA visit
02024-0462025-0412025-1002026-03
Citations at each DQA visit
VisitTypeCitations
April 5, 2024verification visit0
April 2, 2025survey, complaint investigation6
October 13, 2025verification visit1
March 17, 2026verification visit0

What the citations cover

Citations by category (TagProof's grouping)
  • Resident care 3
  • Life safety 3
  • Medication 1
Citations by category
CategoryCitations
Resident care3
Life safety3
Medication1

Every visit on file since October 2023

As published by DQA, newest first, including visits that cited nothing. The wording is DQA’s own.

March 17, 2026 — verification visit, nothing cited

October 13, 2025 — verification visit, 1 citation

Citations from the verification visit on October 13, 2025
TagWhat DQA checks
N432Medication administration

April 2, 2025 — survey, complaint investigation, 6 citations

Citations from the survey, complaint investigation on April 2, 2025
TagWhat DQA checks
N406Disposition of medications
N425Personal care
N432Medication administration
N525Fire drills
N526Other evacuation drills
N527Horizontal evacuation

April 5, 2024 — verification visit, nothing cited

Reflects the DQA record as pulled October 1, 2026. A recent visit may not appear yet. This is the Wisconsin state licensing record; it is not the federal nursing home survey and the two are never combined.